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Embassy Suites by Hilton San Rafael Marin County

3.5 star property

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Photo gallery for Embassy Suites by Hilton San Rafael Marin County

Lobby
Business center
Ballroom
Ballroom
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet friendly
  • Room service
$179
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
101 Mcinnis Pkwy, San Rafael, CA, 94903
  • Marin County Civic Center
    ‪13 min walk‬
  • Dominican University of California
    ‪5 min drive‬
  • Mission San Rafael Arcangel
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(8 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 6
  • 2 King Beds

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About this property

Embassy Suites by Hilton San Rafael Marin County

3.5-star San Rafael hotel with 1 restaurants, connected to the convention center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton San Rafael Marin County features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a 24-hour business center and 14 meeting rooms. Event facilities measuring 19332 square feet (1796 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2020.

Embassy Suites by Hilton San Rafael Marin County is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Red Oak Craft Bar - This restaurant specializes in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Red Oak Craft Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (19,332 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - February 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Rafael-Marin
Embassy Suites Hotel San Rafael-Marin County
Embassy Suites Rafael-Marin
Embassy Suites San Rafael-Marin County
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Embassy Suites San Rafael Marin County Hotel
Embassy Suites Marin County Hotel
Embassy Suites Hilton San Rafael Marin County Hotel
Embassy Suites Marin County
Embassy Suites Hilton Marin County Hotel
Embassy Suites Hilton San Rafael Marin County
Embassy Suites Hilton Marin County
Embassy Suites by Hilton San Rafael Marin County Hotel
Embassy Suites by Hilton San Rafael Marin County San Rafael

Embassy Suites by Hilton San Rafael Marin County Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1019 reviews
Rating 8 - Good. 203 out of 1019 reviews
Rating 6 - Okay. 67 out of 1019 reviews
Rating 4 - Poor. 56 out of 1019 reviews
Rating 2 - Terrible. 40 out of 1019 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

raquel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service at the front desk. Breakfast is good and also very clean From now I will only book at Hilton hotels
Stayed 2 nights in May 2025

10/10 Excellent

Josue

Stayed 1 night in Jun 2025

10/10 Excellent

Aminah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family. Stayed over night for spring break. Happened to be raining and there was an indoor pool! Wish there was a hot tub
Stayed 1 night in Mar 2025

8/10 Good

Jason

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Good breakfast, lack of property maintenance shows
Stayed 1 night in May 2025

8/10 Good

Michael, Ponte Vedra

Traveled with family
Liked: Cleanliness, staff & service, amenities
We have stayed at this location many times in the past 10 years. It is definitely showing some aging and is in need of some maintenance. A minor room refresh would help along with more attention to the overall property.
Stayed 1 night in May 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was wonderful, clean and tidy. Good breakfast selection, nice quiet rooms. Their laundry room was small but efficient, they do offer laundry service as well! Only thing I didn’t appreciate was the bachelorette party or whatever was happening and the vomit stains outside our room the next morning. Nothing against the hotel at all, they did attempt to clean up the vomit stains.
Stayed 2 nights in May 2025

4/10 Poor

Daniel

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service at thw fron desk was fine, the beds in the room and couch are hard as a rock. Woke up with back and neck pain.
Stayed 1 night in May 2025

4/10 Poor

William

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The front desk hotel staff we encountered were not very hospitable. No smile from Liam, he really hated his job. No liquid soap in the shower. Remote control batteries were dead. Spider in the room. Rude housemaid whom knocked on our door 1 hour before checkout to ask us when we were leaving; I've never experienced that before. The female who helped us at the in-hotel restaurant was pleasant. But the young male whom delivered the food, again very unpleasant no smile, hated his job. Great view looking out our room window, but the bird sh*t on it ruined it all. We will never be staying at this hotel again.
Stayed 2 nights in May 2025

6/10 Okay

Rachel Elizabeth

Liked: Amenities
Stayed 2 nights in May 2025

6/10 Okay

Sheila

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Check in was good, very fast. Everything beyond check in was not good. Dirty room, shower and kitchenette area had stains and mini fridge had spilled liquid stains. Room service took over an hour and a half so i decided to walk to the restaurant and pick it up. Employee at restaurant said he brought it to a different room. He retrieved it and gave it to me, said it was still good to eat as not much time passed. One hour after eating i got pretty sick and spent next two hours in bathroom. Ended up leaving the hotel at 11pm in search of a different place.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
No hot tub is disappointing and pool not being warmed up more.
Stayed 1 night in May 2025

8/10 Good

Jancey

Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Kids love the game room
Stayed 1 night in May 2025

10/10 Excellent

Jon

Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 3 nights in May 2025

10/10 Excellent

Julia

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and comfortable! The staff were all friendly and it was great not to hear any noise during quiet hours (I switched to this hotel bc of this problem at a different hotel i was at the night before).
Stayed 1 night in May 2025

4/10 Poor

Daniela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was clean and well kept, as were the rooms. The staff’s lack of hospitality made it less enjoyable. I arrived and asked to check in - with no greeting, the front desk worker just said “ID and card used online. Room (number) floor 4.” Morning of checkout, I tried to meet my friend who walked into the breakfast. When I tried to go, the lady said “you need a meal ticket,” but didn’t say where to go to get it, nor was
Stayed 1 night in May 2025

8/10 Good

April

Stayed 2 nights in Apr 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, friendly staff
Stayed 2 nights in May 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we really enjoyed the work out space and lobby. The 'happy hour' food choices were lack luster and did not offer many choices. Salsa with ruffles did not make any sense. The room amenities were comfortable, bedding was super comfy.
Stayed 1 night in May 2025

8/10 Good

Priyank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Nick, Santa Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable. Decor was up to date and the common areas were clean. Breakfast was good. The omelet station was very good.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem reminded me of the four seasons resort I would stay there again
Stayed 7 nights in May 2025

10/10 Excellent

Rachel Ann Walker

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people; took care of issues right away.
Stayed 5 nights in May 2025