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Extended Stay America Suites San Rafael Francisco Blvd East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites San Rafael Francisco Blvd East

Lobby
Exterior
Studio, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen

Explore the area

Map
1775 Francisco Blvd, San Rafael, CA, 94901
  • Marin Country Mart
    4 min drive
  • Larkspur Ferry Terminal
    5 min drive
  • Mission San Rafael Arcangel
    6 min drive
  • San Rafael, CA (SRF)
    11 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Four Points by Sheraton San Rafael Marin County

Pool
Hot Tub
Pet friendly
Parking included
4.3 out of 5, Excellent, (1120)
The price is $134
per night
includes taxes & fees
Dec 7 - Dec 8
Four Points by Sheraton San Rafael Marin County

About this property

Extended Stay America Suites San Rafael Francisco Blvd East

San Rafael hotel close to San Francisco Bay
A fitness center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites San Rafael Francisco Blvd East offers 112 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area.

Extended Stay America Suites San Rafael Francisco Blvd East is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Extended Stay America Francisco Boulevard Hotel San Rafael East
Extended Stay America San Rafael Francisco Boulevard East Hotel
Extended Stay America San Rafael Francisco Boulevard East

Extended Stay America Suites San Rafael Francisco Blvd East Reviews

Reviews

6.6
Rating 10 - Excellent. 269 out of 1017 reviews" "
Rating 8 - Good. 230 out of 1017 reviews" "
Rating 6 - Okay. 194 out of 1017 reviews" "
Rating 4 - Poor. 171 out of 1017 reviews" "
Rating 2 - Terrible. 153 out of 1017 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ricky

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole room needs to be gutted and freshen up. No shower pressure, pots over used . Stay a motel 6 they are better. Not worth price .
Stayed 4 nights in Aug 2024

4/10 Poor

Tek

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is falling apart
Stayed 1 night in Aug 2024

4/10 Poor

Hamid

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Staff & service
Made a reservation from a mile away and was at the property in 5 minutes. This was around midnight. They didn’t have any clean rooms and sent me away. And then they reported me as a no show so I don’t get my money back — still arguing. Will never go there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room was dirty, bathroom had mold, light was out and front desk clerk was so unprofessional.
Stayed 1 night in Aug 2024

2/10 Terrible

Veronica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would read it very low, due to customer service
The room that I chose was not available, and I had to pay an up charge for another room. The other room was very smelly and right next to the laundry room not the most comforting place to rest.
Stayed 1 night in Aug 2024

2/10 Terrible

Miguel

Traveled with family and small children
There was only one employee and had to wait 30 minutes to get helped in the front desk . The air didn’t work and no cups in the room by the sink . Horrible experience
Stayed 1 night in Aug 2024

10/10 Excellent

SA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Booked to use the pool but it was out of service so was able to get a prompt refund.
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Black mold in every shower! I have stayed 4 times at your hotel and that was the last time. Black mold is dangerous to your customers and your cleaning crew is not doing its job. You will eventually be liable for some person suing you for health reasons. The last visit for me will be my last and will not recommend your hotel ever to any of my friends or associates.
Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marius

Stayed 4 nights in Jul 2024

6/10 Okay

Cynthia

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Joycee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, inconvenient, limited transportation, Breakfast
Stayed 2 nights in Aug 2024

6/10 Okay

Sanket

Stayed 2 nights in Aug 2024

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bad experience started with Hotels.com!
Terrible stay! Reached our destination after 4 hours of driving only to get a call from the hotel that Hotels.com had overbooked and we had to go to another hotel in Richmond, much farther away. I told them that was unacceptable so they offered us a King bed and a pull out sofabed instead of 2 queen beds. Check in staff was rude and not helpful, did not offer us bedding for the sofa bed, so we had to go back downstairs at 11:00 pm to get it. Sofa bed was not fit for sleeping, had a rut in it, bedding was inadequate! The hotel generally was dirty and the whole place needs renovated. I would never recommend this place and probably won't use your app again.
Stayed 1 night in Jul 2024

4/10 Poor

Avery

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Many of the amenities were closed due to not passing city standards, and the gym was 2 treadmills one of which the track had completely ripped. Lots of bugs, and the offered cooking utensils were incredibly cheap, Teflon, flaking, and not fit for use/didn’t feel safe cooking with. Ended up buying higher quality and unused cooking supplies at the Grocery outlet down the road for $30. Was a fight to get clean towels. The younger lady at the front desk was incredibly helpful and patient and was so nice, and she was able to answer and address a lot of our questions during our stay. Overall tho, wouldn’t stay here again, didn’t feel worth the cost.
Stayed 15 nights in Jun 2024

4/10 Poor

Larry

Disliked: Amenities, property conditions & facilities
Elevators stopped working and a false fire alarm went off at 11:35pm my last night waking me out of a dead sleep; glad the alarms work but this was just one of a couple issues. Noise level in my room from hallway was really bad, meaning I could hear way too much going on. The thinking and thudding from rooms above and next to my room made it a little loud. Staff was somewhat nice and accommodating. Otherwise stay was just fair.
Stayed 2 nights in Jul 2024

4/10 Poor

Clayton

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was a lot that happened during my stay. The conditions of the room wasn't the worse but still noticeably bad. The refrigerator did not work and there was a constant smell in the halls and rooms. The bed was always shaking from something downstairs. Elevator was down most of the time. And on my last night at 12am where I had to get up at 6am for a flight a fire alarm went off that was a false alarm. Apparently that had happened the second time in the past week. It was not a pleasant stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Suzanne, Fresno

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several problems at the property and the alarm went off last night at 11:30 PM and a lot of the residents had the vacate the property not happy we would like a full refund
Stayed 1 night in Jul 2024

8/10 Good

Jeanne

Stayed 4 nights in Jul 2024

8/10 Good

Veronica

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room phone did not work, false fire alarm was triggered at 11:40 pm, horrible breakfast(just coffee, no water, no protein), no shampoo inside de unit, small towels, hair in between the bed sheets, made me wondered if the bed was changed /cleaned. Noise neighbors. Unpleasant stay
Stayed 1 night in Jul 2024