Along with a restaurant, this hotel has coffee/tea in a common area and a garden. WiFi in public areas is free. Change of towels is available on request.
Panama Hotel offers 13 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch Smart televisions come with cable channels.
Bathrooms include shower/tub combinations with rainfall showerheads. This San Rafael hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This San Rafael hotel also offers a garden and coffee/tea in a common area.
Panama - Onsite restaurant.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Coffee and tea in common areas
Restaurants on site
Panama
Family friendly
In-room microwave
Mini-fridge
Soundproofed rooms
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Built in 1910
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Desk
Heating
Individual decor
Individual furnishings
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 15.00 per pet, per stay
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
Panama Hotel Hotel
Panama Hotel SAN RAFAEL
Panama Hotel Hotel SAN RAFAEL
Panama Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Got in late for check in and they had key in lock box for me.
Charles
Stayed 1 night in Dec 2024
8/10 Good
Daniel
Dec 20, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Charming old house, converted to a hotel. Safe location. Easy walk to numerous restaurants and other businesses. Clean. Proprietor is pleasant and polite. Nice bedroom.
Shared bathrooms. (Difficult to get a comfortable setting on the shower.) Good overall.
I got off work at the hospital and was told my key would be in a lock box(because there is no 24 hour front desk as advertised) and couldn’t find the lock box in the dark in the winter rain storm. When I rang the bell out of desperation and cold, the man who came to the front was rude and absolutely astounded that I couldn’t find the 4 lockboxes and accused me of being drunk and suggested I find a place elsewhere. When I said that was fine with me he changed his tune. I should have taken the opportunity to stay elsewhere because it was a nightmare. I got into a sparsely appointed room with no bathroom where the window was wide open and the room was freezing. I had to be up at 5 for my shift the next day so I laid down but the light from the hallway around the door was too bright. I left the next morning and got a different room and the hotel refuses to refund me for the other night. Horrible place, best to avoid. All the pictures on the site are from a previous owner: the rooms are not cute, the restaurant is not open, and there is no 24 hour front desk. To top it all off the staff is rude. Get a room elsewhere, you’ll thank me for it later
Had a very disappointing stay. Had booked 2 rooms including one for my 80 y/o mother. Building is old and decrepit and the room originally intended for her was up a very steep stairwell and included shared bathroom not immediately apparent upon booking. My S/O and I eventually took this room as it was not manageable for her. We found dirty linens with mascara staining on pillow cases. To top it all off, the room was right above their restaurant, which thankfully was closed for renovations. This did not stop hotel staff from partying in the restaurant space until 4am, despite us asking them to be quiet.
To cap everything off, the manager refused to offer any sort of refund / compensation for this terrible stay - telling me in person that I needed to go through Hotels.com and then refusing to respond to Hotels.com despite repeated attempts by them to resolve the matter.
Funky Boutique hotel, I have stayed at before and will again. Not a modern hotel by any stretch, but clean and not too far from downtown food, drink & shopping. Room was clean - the Fridge turned out to be a freezer, but other than that no problems. Restaurant was closed, staff was nice but it is not a 24 hour staffed reception. I liked it and will be back for sure
Scott
Stayed 2 nights in Nov 2024
4/10 Poor
Jan
Oct 26, 2024
Junk stored everywhere. Property is in ownership transition
This hotel is nothing like the photos on the internet. It appears to be under construction / being remodeled, but I wasn't told that when I booked.
There were paint cans and construction supplies piled in the courtyard. It seemed abandoned. The owner left the room key in a lock box. There was no air conditioning, and the fan in the room was too noisy to tolerate. The bathrooms are down the hall. I rated the service as excellent because I left the hotel within an hour after arriving, and the owner did not charge me for the stay.
Christopher
Stayed 1 night in Sep 2024
6/10 Okay
Greg
Sep 16, 2024
Disliked: Property conditions & facilities
I liked the guy who helped me thru the reservation process
The lobby and restaurant were under construction. We stayed in the Venetian Room. It was smaller, darker and dated than it looked on their website photos. Needs some maintenance work or updating - chip paint, holes on the walls, some splashes of "something" on the walls, picture frames falling apart, our towels had holes, etc. Otherwise, good price, great location and walkable to downtown San Rafael.
Quiet and clean. Very serviceable for a restful night. I’m excited to stay again when the restaurant is open.
Holly
Stayed 1 night in May 2024
6/10 Okay
Phu
Traveled with family
Aug 19, 2024
Cute place, but very basic.
Panama is a cute hotel and Anos, who checked us in was friendly. Our room was cute. The neighborhood is very quaint and it is walking distance to downtown. (.5 miles)
However, during our visit, it was VERY basic. The hotel is under construction-- (big time!) and I was not informed of this on their website when I booked our stay. There was no coffee in the morning, no lobby, no place it sit downstairs.
I would stay again in the future after the remodeling and construction.
Phu
Stayed 1 night in Aug 2024
6/10 Okay
Dominique St
Aug 17, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction. No one was there when I showed up, but I was two hours early for my reservation. There was no clear signage about where to enter, just a big sign that they changed owners. I honestly thought the place was closed but the nice lady next store told me they must be at lunch. My room (captains room) was near where workers were most of the night. I asked for an extra hour passed check out and they said no.