The hotel offers a restaurant. A complimentary breakfast is offered each morning. This Tamanique hotel also offers an outdoor pool and tour/ticket assistance. Onsite self parking is complimentary.
Casa Maya is a smoke-free property.
Casa Maya offers 4 air-conditioned accommodations with complimentary bottled water. 30-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Free self parking
Available in all rooms: Free WiFi , Wireless internet access
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:30 AM.
Casa Maya has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool.
Check-in time starts at 3:00 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 21
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a security system and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Security system
Staff does not wear personal protective equipment
Mobile key entry is not available
No front desk
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Host will greet you
Guests are not provided with hand sanitizer
Guest will receive an email before arrival 24 hours
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Children may not be eligible for complimentary breakfast.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.