Hilton San Salvador

5.0 star property

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Photo gallery for Hilton San Salvador

In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
LCD TV, iPod dock
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
89 Av Norte y 11 Calle Poniente, Colonia Escalon, San Salvador, SS, 0
  • Monumento al Salvador del Mundo
    ‪3 min drive‬
  • La Gran Via Shopping Center
    ‪5 min drive‬
  • Cuscatlán Stadium
    ‪6 min drive‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪52 min drive‬

Room options

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Volcano View)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds (Volcano View)

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds (Volcano View)

  • Sleeps 3
  • 2 Double Beds

Presidential Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Volcano View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton San Salvador

5-star hotel in Escalón
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a coffee shop/cafe, and a business center.
Hilton San Salvador offers 198 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hilton San Salvador provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. This 5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and a garden. A complimentary area shuttle within 10 km is available for guests. Complimentary self parking is available on site.

Hilton San Salvador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
El Bálsamo - This buffet restaurant serves breakfast only.
Essenza Coffee Deli & Bar - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 24 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Bálsamo
  • Essenza Coffee Deli & Bar

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Airport shuttle fee: USD 28.00 per vehicle (one-way)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel SAN SALVADOR
Crowne Plaza SAN SALVADOR
Crowne Plaza Hotel San Salvador El Salvador
San Salvador Radisson
Radisson San Salvador
Crowne Plaza Hotel San Salvador El Salvador

Hilton San Salvador Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 67 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy area, hotel was nice, front desk staff was good but the restaurant staff was not friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julian

Stayed 2 nights in Feb 2025

10/10 Excellent

Italo

Stayed 1 night in Feb 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First let me say the staff is amazing!! Kind and helpful and definitely gracious. Now we stayed I. The presidential suite and no one told us the lounge was free so we had no idea until the last day when I decided to ask someone in the lounge the charge to eat and was told it’s free. Only half the sockets worked in the room. The shower would only get like warm at best. There are like 70 channels an even though it says 10 are English only 5 are and four of those are news channels. The tv is not a smart tv so during down time we used husbands laptop to watch Netflix. When we did use the restaurant they repeated the order twice and still got the food wrong. The buffet is overpriced for what’s on it. Hardly any meat options except these little sausages that taste like hotdogs. Everything in the hotel is overpriced please order out using DoorDash or go into the city the prices are less than half of what the hotel charges. I was so disappointed to be honest as this was a Hilton and that’s why we chose it. I probably would not stay here again
Stayed 4 nights in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

William, cambridge

Stayed 3 nights in Jan 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Jan 2025

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 1 night in Dec 2024

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property, but very nicely kept. The bar, food, and the staff were great. I will definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Candelaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Employees are friendly and welcoming.
Stayed 1 night in Jan 2025

2/10 Terrible

Juan Manuel

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Albino, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

It was an amazing stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Stephany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dexter

Stayed 1 night in Jan 2025

10/10 Excellent

Morena

Stayed 1 night in Dec 2024

8/10 Good

Dilcia

Stayed 1 night in Jan 2025

10/10 Excellent

Tony, Hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the lower range of the Hilton Brand. Remodeling and updating of facilities is needed. Not a 5 star hotel ( maybe by local standards?) but everything was fine with services. It is located in a quiet area of the city so not as convenient or desirable for tourists as other hotels in more active areas.
Stayed 5 nights in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2024

2/10 Terrible

Gabriel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We arrive and our room wasn’t ready due a issue, them we got relocated, long story short we ended up moving rooms 3 times because of the carpet horrible smells and noise. Staff extremely nice and the service make the difference on my experience but the rooms are not the greatest
Stayed 4 nights in Dec 2024

2/10 Terrible

ismael

Stayed 1 night in Dec 2024