Hotel Villa Serena San Benito

2.5 star property

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Photo gallery for Hotel Villa Serena San Benito

Free daily continental breakfast
Family Apartment | Living area | 32-inch LCD TV with cable channels, TV
Reception
Front of property
Superior Double Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Circunvalación #46 Colonia San Benito, Zona Rosa una cuadra del Hotel Sheraton, San Salvador
  • Monumento al Salvador del Mundo
    ‪4 min drive‬
  • La Gran Via Shopping Center
    ‪4 min drive‬
  • Cuscatlán Stadium
    ‪6 min drive‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪48 min drive‬

Room options

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Twin Room

  • Sleeps 3
  • 1 Large Twin Bed OR 1 Double Bed

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Villa Serena San Benito

Hotel in Zona Rosa
This smoke-free hotel features a business center, dry cleaning, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Villa Serena San Benito offers 34 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers tour/ticket assistance, a garden, and laundry facilities. Complimentary covered self parking is available on site.

Hotel Villa Serena San Benito is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Villa Serena Benito
Hotel Villa Serena San Benito
Villa Serena Benito
Hotel Villa Serena San Benito San Salvador
Villa Serena San Benito San Salvador
Villa Serena San Benito
Villa Serena Benito Salvador
Serena San Benito San Salvador
Hotel Villa Serena San Benito Hotel
Hotel Villa Serena San Benito San Salvador
Hotel Villa Serena San Benito Hotel San Salvador

Hotel Villa Serena San Benito Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 157 reviews
Rating 8 - Good. 50 out of 157 reviews
Rating 6 - Okay. 7 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 4 out of 157 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, Mission Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 310 this time. I’ve been coming here for a few years for my weeklong stays to visit family and friends. Everyone here is very friendly and helpful. I make sure to not miss breakfast, as I really like their omelette option hahah. The cleaning staff is very conscientious and will ask if things are to one’s liking, which is a plus. The front desk was able to assist me with a few things, such as getting envelopes and breaking a $20 bill when I was in a jam. As I said, very resourceful and cool. I’m booking again here the next time I visit family and friends.
Stayed 10 nights in Dec 2024

10/10 Excellent

Cameron

Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The first two categories of ratings (Cleanliness and Staff & Service) are, for me personally, the main priorities. This hotel ranks 5-star on these two criteria! The staff that serves breakfast were extremely friendly and hospitable. And the breakfasts were delicious. Also, the hotel was entirely clean: the cleaning staff were extremely diligent and careful. My hotel room’s infrastructure was pretty basic yet perfectly fine. On two of my five evenings there, I did hear some loud music for a couple of hours in the evening. But it ended by 10pm on each night, perhaps due to a local noise ordinance so I had no problem with it. Overall, I strongly recommend Hotel Villa Serena San Benito! (I do have a small suggestion for anyone who uses taxis: Be sure to distinguish between “San Benito” and “Escalon”. Once, a driver drove me to the wrong hotel. Luckily the two hotels are not far apart.)
Stayed 5 nights in Nov 2024

10/10 Excellent

Nereo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and good smells. Very kind staff and the area is very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

María del Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Custumer service number 1!!! They made me feel at home
Stayed 5 nights in Oct 2024

8/10 Good

Berta

Stayed 11 nights in Sep 2024

10/10 Excellent

Francisco Escobar

Stayed 3 nights in Sep 2024

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities
Everything Was Good
Stayed 6 nights in Oct 2024

6/10 Okay

Berta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was excellent until the day before I left, after cleaning lady Anita cleaned my room one pair of sandals and another sandal were missing. The next morning before I left I asked Anita to search underneath the bed with the broom and she said she would do it but she never did. I looked underneath the bed and there was nothing there. I found the pair of sandals wrapped in a blanket on the upper shelve of the closet. I couldn’t find the other missing sandal. Also Anita didn’t supply us with the proper number of towels and lining.

10/10 Excellent

Yujin, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit far from the center but there are many good restaurants and malls nearby. If you are okay with taking uber everywhere, which is super affordable, this is pretty legit option for the price
Stayed 2 nights in Sep 2024

6/10 Okay

Gregorio

Liked: Staff & service
Staff was awesome, very friendly and helpful. The hotel is in an excellent location. The only complaint i have is that is very noisy, this is definetely not a hotel where you will be able to take a nap during the day and at night some guest where very noisy slammming doors and talking loudly in the hallways.
Stayed 13 nights in Aug 2024

10/10 Excellent

Leonor, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arnoldo, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Ester

Liked: Cleanliness
The parking lot
Stayed 4 nights in Jul 2024

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect spot if you want to stay in San Salvador. Love the staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
El servicio al. Cliente supper excellente lo unico inconviente fue que por una semana no tube agua caliente en el ban̈o La localidad excellente todo a discancia de caminar
Stayed 20 nights in Jun 2024

10/10 Excellent

corina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good time the stuff very friendly and helpful. The breakfast like homemade warm and delicious. The room very clean and comfortable. All place looks very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

MICHEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice emplacement and friendly staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Nehemias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Xavier

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options very walkable
Stayed 9 nights in May 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so please with the service extremely kind people, we would recommend to family and friend, and I will come back soon. Super clean, good air condition, like all breakfast they offer. over all very satisfied.
Stayed 7 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price
I love this place. Many restaurants near by. Price is great. Very safe locatiom.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but good.
It was very pleasant environment, no noise and friendly personnel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very quiet and clean. A lot of beautiful plants. The employees there are friendly. Easy walk to all the attractions in the town. Resturant are easy to walk to .
Stayed 3 nights in Apr 2024