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Hotel Villa Serena San Benito

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Villa Serena San Benito

Free daily continental breakfast
Reception
Front of property
Superior Double Room | Premium bedding, minibar, in-room safe, desk
Family Apartment | Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
Circunvalación #46 Colonia San Benito, Zona Rosa una cuadra del Hotel Sheraton, San Salvador
  • Museo de Arte de El Salvador
    ‪3 min walk‬
  • Bambu City Center
    ‪10 min walk‬
  • National Museum of Anthropology Dr. David J. Guzman
    ‪12 min walk‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪48 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 3
  • 1 Large Twin Bed OR 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Hotel Villa Serena San Benito

Hotel in Zona Rosa
This smoke-free hotel features a business center, dry cleaning, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Villa Serena San Benito offers 34 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers tour/ticket assistance, a garden, and laundry facilities. Complimentary covered self parking is available on site.

Hotel Villa Serena San Benito is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Villa Serena Benito
Hotel Villa Serena San Benito
Villa Serena Benito
Hotel Villa Serena San Benito San Salvador
Villa Serena San Benito San Salvador
Villa Serena San Benito
Villa Serena Benito Salvador
Serena San Benito San Salvador
Hotel Villa Serena San Benito Hotel
Hotel Villa Serena San Benito San Salvador
Hotel Villa Serena San Benito Hotel San Salvador

Hotel Villa Serena San Benito Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 150 reviews" "
Rating 8 - Good. 48 out of 150 reviews" "
Rating 6 - Okay. 7 out of 150 reviews" "
Rating 4 - Poor. 5 out of 150 reviews" "
Rating 2 - Terrible. 4 out of 150 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Berta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was excellent until the day before I left, after cleaning lady Anita cleaned my room one pair of sandals and another sandal were missing. The next morning before I left I asked Anita to search underneath the bed with the broom and she said she would do it but she never did. I looked underneath the bed and there was nothing there. I found the pair of sandals wrapped in a blanket on the upper shelve of the closet. I couldn’t find the other missing sandal. Also Anita didn’t supply us with the proper number of towels and lining.

10/10 Excellent

Yujin, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit far from the center but there are many good restaurants and malls nearby. If you are okay with taking uber everywhere, which is super affordable, this is pretty legit option for the price
Stayed 2 nights in Sep 2024

6/10 Okay

Gregorio

Liked: Staff & service
Staff was awesome, very friendly and helpful. The hotel is in an excellent location. The only complaint i have is that is very noisy, this is definetely not a hotel where you will be able to take a nap during the day and at night some guest where very noisy slammming doors and talking loudly in the hallways.
Stayed 13 nights in Aug 2024

10/10 Excellent

Leonor, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arnoldo, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Ester

Liked: Cleanliness
The parking lot
Stayed 4 nights in Jul 2024

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect spot if you want to stay in San Salvador. Love the staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
El servicio al. Cliente supper excellente lo unico inconviente fue que por una semana no tube agua caliente en el ban̈o La localidad excellente todo a discancia de caminar
Stayed 20 nights in Jun 2024

10/10 Excellent

corina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good time the stuff very friendly and helpful. The breakfast like homemade warm and delicious. The room very clean and comfortable. All place looks very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

MICHEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice emplacement and friendly staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Nehemias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Xavier

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options very walkable
Stayed 9 nights in May 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so please with the service extremely kind people, we would recommend to family and friend, and I will come back soon. Super clean, good air condition, like all breakfast they offer. over all very satisfied.
Stayed 7 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price
I love this place. Many restaurants near by. Price is great. Very safe locatiom.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but good.
It was very pleasant environment, no noise and friendly personnel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very quiet and clean. A lot of beautiful plants. The employees there are friendly. Easy walk to all the attractions in the town. Resturant are easy to walk to .
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent property dont have parking spots only for about 15 cars
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s great! Super quiet and in a great location too!
Stayed 5 nights in Mar 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Olga, Forest hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff- everyone is so warm and friendly. Wonderful hotel. The breakfast is delicious. I will be staying here again. The only thing was lack of parking around the hotel. Even so- I recommend staying here. Thank you!
Stayed 15 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Some times have music around the hotel, but not is always. Is a nice place.
Stayed 2 nights in Feb 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
4 stars overall because the Fridge was not working. The staff did offer to move me but I decided not to. The staff speaks zero English, but they have translator app ready which was really nice. The maids turn the A/C and open the window which lets all the bugs in and makes it hot, I did not like that. There was no water in the room when I arrived so I asked the front desk and they gave me a free water right away, very nice. Overall this was a good stay and I would recommend to anyone wanted to see San Benito, many good places to eat walking distance and 2 malls.
Stayed 4 nights in Feb 2024

10/10 Excellent

Efrain, Miami

Liked: Property conditions & facilities
Wonderful
Stayed 2 nights in Jan 2024

4/10 Poor

Martin

Liked: Cleanliness
No hay agua caliente
Stayed 1 night in Jan 2024