This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include wedding services.
Ixchel Restaurant & Hotel offers 4 air-conditioned accommodations with safes. Beds feature pillowtop mattresses. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Ixchel Restaurant & Hotel is a smoke-free property.
A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Ixchel Restaurant & Hotel has a restaurant on site.
Languages
Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Food and drink
Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Wedding services
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Shower
Towels provided
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Welcoming dogs and cats only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning deposit: USD 10 per day
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 20 per pet (varies based on length of stay)
Housekeeping fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
Ixchel Restaurant &
Ixchel Restaurant & Hotel Hotel
Ixchel Restaurant & Hotel Tamanique
Ixchel Restaurant & Hotel Hotel Tamanique
Ixchel Restaurant & Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 56 reviews" "
10 - Excellent
12
Rating 8 - Good. 10 out of 56 reviews" "
8 - Good
10
Rating 6 - Okay. 12 out of 56 reviews" "
6 - Okay
12
Rating 4 - Poor. 4 out of 56 reviews" "
4 - Poor
4
Rating 2 - Terrible. 18 out of 56 reviews" "
2 - Terrible
18
6.0/10
Cleanliness
7.4/10
Staff & service
5.4/10
Amenities
5.6/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
6/10 Okay
Gerson
Traveled with family
Aug 10, 2024
Well, this is q good place but not to stay in for long
NEVER STAY HERE! Doors don’t lock, all plumbing is sea water, fire ants in the bed and they lied to us tell us they’d give us our money back but waited until we left to deny Expedias Waiver. HORRIBLE EXPERIENCE
Fue la peor experiancia apesta como que fuera un desagüe bien feo las habitaciones un asco sucias baños apestan a Lauro pipi no es algo bueno es un hasco muchas gracias no dure ni 30 minutos
Allí la
Verdad fue la
Peor experiencia además ni me quieren regresar el
Dienro
Costumer service is terrible, the suite no gater to take it showers
Sarahi
Stayed 1 night in May 2024
6/10 Okay
Evelyn
Traveled with family and small children
May 19, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to have regular water in the hotel I my 3 kids whit me and they they didn’t take a shower because the water was a salt water that’s the only thing they have to change it
El pasio donde se va a caminar para los cuartos hiede a podrido o popo y la tapadera del toilet estaba quebrada. Me quise sepillar los dientes pero la agua estaba super salada y no se sentia limpia me dio mucho asko, también la agua de bañarse y para el colmo el chorro esta mal y no sirve bien. El mar y la vista esta lindo pero pensamos que iva ser muchisimo mas hasiado, la picsina no tenia legia y el agua se sentia susia. Yo esperaba mas de aqui la verdad pero para ver para el mar solamente esta bonito.
The place is nice, has good views but they have problems with the sewer, at night smells really bad and the restrooms get plug up, we wouldn't go back there anymore, service in the restaurant is super slow because they only have one server
We wait more than 1.5 hours to get the breakfast, very disappointed
Ali
Stayed 1 night in Mar 2024
2/10 Terrible
Roney adalberto
Mar 26, 2024
Roney adalberto
Stayed 1 night in Mar 2024
4/10 Poor
Luis, Richmond
Mar 24, 2024
Disliked: Property conditions & facilities
The outside view it’s so beautiful, the hotel conditions are to bad, I was at the 10 persons suite the refrigerator it’s not working, the stove was not working, the air conditioner fluid all the water inside the room. That suite it’s in very bad conditions I don’t recommend to no body be there.
Toilet was broke sheet dirty the hall place it not what they advertised I had 2 reservations for 2 night each reservation I only use one the other people didn’t stay because the condition off the hotel. I left day before because I didn’t like at all .
The stay was good, the place very clean and very good service. The only problem is water, there is no drinking water. Even the water for bathing is salt water.
Verified traveler
Stayed 1 night in Mar 2024
6/10 Okay
iris
Traveled with family
Mar 16, 2024
Disliked: Amenities
Lack of basic amenities. The pictures showed mini fridge and there is no mini fridge. The room has two outlets in the entire room. The towels are old and stained. The floor look dirty and the shower door was dirty.
There are also lots of ants in the room.
The staff were nice but they didn’t seem to care much about customer service.