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Spiders everywhere, pool looks green which made me not want to go in even staff said they just cleaned it

We refused to check in and had to find other local accommodations. The directions were off by 1 mile, requiring getting locals to help find the place. When we got there we found 1) No way to secure our belongings, since door locks were not working, 2) no A/C in the main rooms and 90 degrees without fans, 3) Open access from the public beach, 4) cockroaches, 5) bad neighborhood without the listed local restaurants and shops, 6) Poorly maintained pool, barbeque, and other amenities. Host responses were slow and unhelpful. We are dealing with Expedia for a refund.

Amazing experience — stayed twice! I had an amazing experience at Hotel Mirador Plaza and actually stayed here twice during my trip. Both stays met and exceeded my expectations. The service is top quality, and the staff made me feel very welcomed and taken care of. Breakfast was honestly my favorite part of every morning—delicious with great variety! The rooms are spacious, comfortable, and very clean. The pool area is beautiful and relaxing, and you can even enjoy a drink while in the water. The location is also very convenient; everything feels close by, and I had no problem taking Ubers wherever I wanted to go. After experiencing other accommodations during my trip, I appreciated Mirador Plaza even more. I would absolutely stay here again and highly recommend it!

The facility is very nice. Suites are beautiful and spacious. Messages sent through Expedia are not read. Staff's attitude is excellent, but would benefit from better procedures and professional management, like when several minor issues at the suite could have been solved much faster or avoided altogether.

Los apartamentos muy buen tamaño con todas las amenidades, alimentación excelente y lo mejor la piscina interna del apartamento ideal para familias o amigos.