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Bancal Hotel & Spa

2.5 star property

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Photo gallery for Bancal Hotel & Spa

Exterior
View from property
Reception
Exterior
Buffet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Spa
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • La Gomera Beaches
    ‪7 min drive‬
  • Playa Ávalo
    ‪7 min drive‬
  • Asuncion de San Sebastian de La Gomera Church
    ‪8 min drive‬
  • La Gomera (GMZ)
    ‪57 min drive‬

Room options

View all photos for Superior Double Room Sea View / Tenerife

Down comforters, in-room safe, desk, laptop workspace

Superior Double Room Sea View / Tenerife

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room Sea View 4 pax

Down comforters, in-room safe, desk, laptop workspace

Family Room Sea View 4 pax

  • 624 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Sea View / Tenerife

Down comforters, in-room safe, desk, laptop workspace

Triple Sea View / Tenerife

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room Sea View / Tenerife

Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room Sea View / Tenerife

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room Sea View 5 pax

Down comforters, in-room safe, desk, laptop workspace

Family Room Sea View 5 pax

  • 657 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room Sea View / Tenerife

Down comforters, in-room safe, desk, laptop workspace

Double Room Sea View / Tenerife

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Doble Bancal Terrace Sea View/ Tenerife

Down comforters, in-room safe, desk, laptop workspace

Doble Bancal Terrace Sea View/ Tenerife

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, Sea View

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Down comforters, in-room safe, desk, laptop workspace

Double Room, Sea View

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Bancal Hotel & Spa

San Sebastián de La Gomera hotel close to San Sebastian de la Gomera Harbour
5 outdoor pools, a full-service spa, and a swim-up bar are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, conference space, a children's pool, and concierge services are onsite.
Bancal Hotel & Spa offers 276 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include showers.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.
Bancal Hotel & Spa features 5 outdoor swimming pools and a children's pool. Wireless Internet access is complimentary. A swim-up bar is on site where guests can unwind with a drink. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and gift shops/newsstands. Concierge services and wedding services can be provided. Onsite uncovered self parking is complimentary.

Bancal Hotel & Spa is a smoke-free property.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Bancal Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and views of Teide
A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Neill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a couple of issues
We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Inmaculada Simancas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Gomera
Veldig gjennomført hotel designmessig. Flotte uterom. Delig frokost og middags buffet. Veldig hyggelig service Litt trege med kaffeservering til frokost. Savnet shuttle til sentrum da hotelet ligger lite sentralt
Stayed 6 nights in Feb 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Børre

Stayed 1 night in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit où l’on se sent bien
Hôtel tout neuf les chambres sont des open spaces avec douche et lavabos harmonieusement intégrés. Piscine et terrasses avec une vue magnifique sur Tenerife et le Teide. Le buffet est copieux et tout le personnel attentionné. 3 nuits étaient prévues finalement j’y suis restée 5!
Stayed 2 nights in Jan 2025

10/10 Excellent

Belén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et unikt ophold
Stayed 9 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay, fantastic view
A bit pricey according to what you get, (maybe because we we there around new year), but it is new, clean and comfortable with a fantastic view of Teide. Good pillows. Quiet. Fantastic sunrises. Regarding lunch the menu did not have many choices and what it did have was a bit to “special”, so we missed some more choices. Also.. Unfortunately the first day we called the reception more than 10 times in four hours to tell them we had a problem with the light that kept turning off, however they did not do anything before we packed our luggage and went to the reception to get a new room. We did get a new room and everything was fine then. Maybe it had to do with the owner who was there to observe, and everywhere the staff suddenly seemed very stressed and nervous trying to do their best (compared to our privious visit), however it had the opposite effect:-) Fortunately the next days the atmosphere where more calm again:-)
Stayed 3 nights in Jan 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best on the island… but…
Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ophold
Super nybygget hotel. Behagelig, god mad. Fed udsigt til Teide.
Stayed 2 nights in Dec 2024

8/10 Good

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par på resa
Väldigt fint och fräscht hotell. Avståndet till närmaste stad är långt och inte promenad vänlig väg. Så rekommenderar att hyra bil för att kunna ta sig iväg för att äta på kvällen samt se ön, om man inte vill åka taxi. Synd att inte Spa-avdelning inte kan ingå utan det kostar extra.
Stayed 6 nights in Nov 2024

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024