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Axel Hotel San Sebastián - Adults Only

4.0 star property

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Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Reception
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Laundry
$136
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
Calle Amara 26, San Sebastián, 20006
  • Place, Concha Promenade
    ‪3 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪19 min walk‬
  • Place, Reale Arena
    ‪3 min drive‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Axel Premium

Minibar, in-room safe, desk, blackout drapes

Axel Premium

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City

Axel City | Minibar, in-room safe, desk, blackout drapes

Axel City

9.0 out of 10
Wonderful
(36 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Minibar, in-room safe, desk, blackout drapes

Axel Suite

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Axel Junior Suite | Minibar, in-room safe, desk, blackout drapes

Axel Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single

Axel Single | Minibar, in-room safe, desk, blackout drapes

Axel Single

8.4 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Axel Premium Superior, Terrace

Terrace/patio

Axel Premium Superior, Terrace

8.4 out of 10
Very good
(18 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Room

Minibar, in-room safe, desk, blackout drapes

Axel City Room

  • Sleeps 2

View all photos for Axel Premium Superior

Minibar, in-room safe, desk, blackout drapes

Axel Premium Superior

  • Sleeps 2

View all photos for Axel Premium Room

Minibar, in-room safe, desk, blackout drapes

Axel Premium Room

  • Sleeps 2

View all photos for Axel Suite

Minibar, in-room safe, desk, blackout drapes

Axel Suite

  • Sleeps 2

View all photos for Junior Suite Axel

Minibar, in-room safe, desk, blackout drapes

Junior Suite Axel

  • Sleeps 2

View all photos for Axel Single Room

Shower, free toiletries, hair dryer, bidet

Axel Single Room

  • Sleeps 1

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About this property

Axel Hotel San Sebastián - Adults Only

4-star hotel in San Sebastián Centro
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and safes. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.
The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, Axel Hotel San Sebastián - Adults Only features a sauna and a 24-hour fitness center. This business-friendly hotel also offers a seasonal outdoor pool, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Axel Hotel San Sebastián - Adults Only is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 27 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 18 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • One of the dining venues
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 27 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Reviews

Axel Hotel San Sebastián - Adults Only Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 584 reviews
Rating 8 - Good. 171 out of 584 reviews
Rating 6 - Okay. 49 out of 584 reviews
Rating 4 - Poor. 18 out of 584 reviews
Rating 2 - Terrible. 10 out of 584 reviews

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good/friendly. Room fine. Could do with a bigger/better pool area.
Stayed 4 nights in Jun 2025

8/10 Good

Mr A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Aled

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

6/10 Okay

KATRINA ROSALINE

Disliked: Property conditions & facilities
Didn’t really like our room. Balcony was terrible, looked out onto 2 garages with graffiti all over them. A noisy sports place and straight across the road, was a place for old age pensioners to go and do activities. But the people would come out, look up to our balcony and give dirty looks. Not friendly at all. Would never go back
Stayed 7 nights in Jun 2025

8/10 Good

Sharron

Stayed 4 nights in Jun 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pretty average. Nothing particulalry wrong with it, but not good value for money. The service was good and friendly. The room was ok, nice an big but the layout was not functional at all. no place to place your toiletries while using the sink. there was no headboard, the switches and outlets were behind the bed, we kept on bumping into them at night. The bed was not comfortable at all. The spa was good, but the swimming pool was terrible. Not enough umbrellas for all the chairs, the pool was very small and very shallow. All in all it's ok if you get it for good price, but I would not pay a premium for it.
Stayed 4 nights in Jun 2025

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Ok position for hotel, you can walk to everything but next time I would go closer to old town (personal preference). Staff were lovely and provided recommendations. Spa, sauna and steam room were fantastic. Our room was a little small and fridge not cold! Overall good hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 4 nights in Jun 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location and a very good hotel
Stayed 4 nights in May 2025

10/10 Excellent

Una

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet street. Gym and facilities are excellent and the front desk was extremely friendly and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Ahsanul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and staff, amazing location and very comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but amazing staff

Great hotel but incredible staff
Stayed 3 nights in May 2025

8/10 Good

Hussein

Traveled with partner
Liked: Cleanliness, property conditions & facilities
New hotel with good facilities, it’s a bit far from the old town it’s easy a 20-25min so probably not so convenient if you like to stay in the center. The breakfast is ok nothing too fancy! The rooms are good, modern but not great value for money vs the location!
Stayed 2 nights in May 2025

6/10 Okay

Lauren, London

Traveled with group
Liked: Cleanliness
Staff were nice but not as proactive or helpful when had air conditioning issue that lead to living in sauna and having to call through night to turn it on. So uncomfortable stay. Hotel in general clean, simple and pleasant. A little walk away from main area and in more residential area so better if just want a home base for explore wider area.
Stayed 3 nights in May 2025

8/10 Good

John Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice property close to all amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Juan Carlos

Stayed 3 nights in May 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Our stay at Axel hotel was a very good one. It was clean and very nice. It was in a calm area but very close to the city centre and to the old town. We really recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception and breakfast room. The hotel was very clean and the rooms were different to the usual hotel room layout they had a quirky desi
Stayed 3 nights in May 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Nick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Informal fresh approach. Room quite cramped, insufficient hanging space. Basin pop-up plug did not work
Stayed 3 nights in May 2025

10/10 Excellent

alina

Liked: Amenities
Great hotel and staff, will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Excellent hotel. It’s an LBGTQ+ friendly chain but they welcome everyone. We loved our stay. The location is great, walkable to many bars & restaurants as well as the beach and old town. There’s a nice grocery store just down the street. Parking is 26 Euros a night. We would stay there again in a heart beat.
Stayed 3 nights in Apr 2025