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Axel Hotel San Sebastián - Adults Only

4.0 star property

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Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Business center
Terrace/patio
Reception
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry

Explore the area

Map
Calle Amara 26, San Sebastián, 20006
  • Concha Promenade
    ‪6 min walk‬
  • Concha Beach
    ‪7 min walk‬
  • Cathedral of the Good Shepherd
    ‪8 min walk‬
  • San Sebastian (EAS)
    ‪23 min drive‬

Room options

View all photos for Axel Premium

Minibar, in-room safe, desk, blackout drapes

Axel Premium

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City

Axel City | Minibar, in-room safe, desk, blackout drapes

Axel City

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Minibar, in-room safe, desk, blackout drapes

Axel Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Axel Junior Suite | Minibar, in-room safe, desk, blackout drapes

Axel Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single

Axel Single | Minibar, in-room safe, desk, blackout drapes

Axel Single

  • 183 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Axel Premium Superior

Terrace/patio

Axel Premium Superior

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $171
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$188 total
includes taxes & fees
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About this property

Axel Hotel San Sebastián - Adults Only

4-star hotel in San Sebastián Centro
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and safes. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.
The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, Axel Hotel San Sebastián - Adults Only features a sauna and a 24-hour fitness center. This business-friendly hotel also offers a seasonal outdoor pool, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Axel Hotel San Sebastián - Adults Only is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 21.75 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 17 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 21.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Axel Hotel San Sebastián - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 469 reviews
Rating 8 - Good. 142 out of 469 reviews
Rating 6 - Okay. 37 out of 469 reviews
Rating 4 - Poor. 15 out of 469 reviews
Rating 2 - Terrible. 10 out of 469 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxed and relatively sophisticated place. Was concerned could be a bit seedy but quite the opposite. Nice breakfast. Parking on site for 25 euros a night if space available. Close to centre and nice spa area free to use. We also liked the room layout
Stayed 3 nights in Nov 2024

4/10 Poor

Chris

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Place was very clean and reception was speedy. The rooms were very awkward to stay in for two days with large suitcases. No room at all to hang your clothes other than right over top the only area you could set up any kind of toiletries and was also purposed with bar snacks that were, all available for a premium charge. No room to place any toiletries at all. Place looks nice in pictures. Wouldn’t be our choice in the future. Parking garage available for a charge, very tight spaces.
Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Livia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

gail

Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mai

Liked: Cleanliness
The property inside was clean and nice. The room was an odd shape and there wasn't much space in the bathroom to keep your toiletries. There wasn't a closet and the hangers overhung the two small drawers and fridge. Just an odd configuration and not very convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shaun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and good position to explore the city from.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but they double charged us
Stayed 2 nights in Sep 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff where very friendly and accommodating. The spa was great to use and the breakfasts was very enjoyable each morning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous three nights at the Axel hotel. The staff was very friendly and helpful, the rooms quiet and clean, can walk everywhere and they have a great gym downstairs for rainy days :). We would stay again 😊
Stayed 3 nights in Sep 2024

4/10 Poor

Ronald, Boca Raton

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was friendly and the decor and facilities looked to be in good shape. Unfortunately, our room had a foul smell coming from the shower (which also was prone to flooding). We had arrived too late in the evening and left the following morning, so only told the staff about it when checking out, so don't know if/how this has been resolved.
Stayed 1 night in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Would rather stay beach side or in old town
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very nice and most staff are extremely helpful. Rooms are well kept. I enjoyed my stay. The rooftop is very nice but the pool is not for swimming and is unheated. If you are looking for a pool to get your laps in then you will be unhappy. But if you just need to chill and soak, it is perfect and often there is a self-srrve sparkling wine bottle on deck. The gym and sauna facilities are noce. You have long (15-20) min walks to old town or Gros but minutes from a nice river walk and the bridges. Parking is limited so call try to book early and call the night before. If parking is full, there is a parking lot around the corner that you can book with the Telpark app and the staff can help you with that. The parking lot is a two minute walk but a 10 to 15 min drive in traffic.
Stayed 3 nights in Aug 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, nice gym, weird room design.
Stayed 2 nights in Aug 2024

8/10 Good

Sukhjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a little slow, too many arrivals and not enough staff. Gym is great, but towels are missing as is cleaning spray. Room was very good - big and well appointed. Roof top pool and loungers could have been better - messy and a bit chaotic. Overall a very good place, and within 20minutes walk of all major interest spots.
Stayed 3 nights in Jul 2024

10/10 Excellent

Reda, Doha

Traveled with partner
Liked: Cleanliness, amenities
It was a great property to stay, great location, close to town. Reseptionist was great all the time. We enjoyed our short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastián staycation
Friendly staff, our room was upgraded on arrival which was a lovely surprise
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a spa
What a great hotel, and super value. The staff could not have been friendlier, and all had excellent English. We really enjoyed the spa facilities; they were a fabulous way to relax. The rooms were clean and intriguingly arranged; ours had a quasi-separate showering and dressing area, which we enjoyed. The hotel is right next to the lively Plaza Easo with its eateries and cultural events, and about a 10-minute walk from the Cathedral. I would definitely recommend this hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Great hotel. I only have 2 complaints. The pillows are horrible. PLEASE replace them. Also, I find it weird that you have to make reservations for the indoor whirlpool. It wasn't difficult to get one, but it's strange.
Stayed 3 nights in Jul 2024