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Hotel Arbaso

4.0 star property

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Photo gallery for Hotel Arbaso

Classic hotel with ornate balconies and decorative facade.
Relax in a spacious area with comfortable seating and lush greenery, surrounded by clean lines and a sophisticated atmosphere.
Enjoy upscale dining in a stylish restaurant with elegant table settings and a sophisticated ambiance.
Relax in the hotel's charming outdoor café, surrounded by lush greenery and elegant stone architecture.
Enjoy communal dining and seating areas with a large window offering a view of the exterior.

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Cathedral of the Good Shepherd
    ‪2 min walk‬
  • Concha Promenade
    ‪3 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪16 min walk‬
  • San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 2 bedrooms, premium bedding, down comforters, Select Comfort beds

Basic Double Room

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

2 bedrooms, premium bedding, down comforters, Select Comfort beds

Comfort Room

9.0 out of 10
Wonderful
(32 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite | 2 bedrooms, premium bedding, down comforters, Select Comfort beds

Basic Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

2 bedrooms, premium bedding, down comforters, Select Comfort beds

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador) | 2 bedrooms, premium bedding, down comforters, Select Comfort beds

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room

2 bedrooms, premium bedding, down comforters, Select Comfort beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area | 43-inch TV with digital channels, Netflix, streaming services

Deluxe Suite, 2 Bedrooms (Catedral)

  • 786 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Junior Suite

2 bedrooms, premium bedding, down comforters, Select Comfort beds

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse | 2 bedrooms, premium bedding, down comforters, Select Comfort beds

Premium Penthouse

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex | 2 bedrooms, premium bedding, down comforters, Select Comfort beds

Deluxe Duplex

10.0 out of 10
Exceptional
(6 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Arbaso

4-star San Sebastián hotel, connected to a shopping center in San Sebastián Centro
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room, and a coffee shop/cafe are onsite.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
In addition to a steam room, Hotel Arbaso features a 24-hour fitness center and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Arbaso is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Narru - This fine-dining restaurant specializes in Basque cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 326 out of 369 reviews
Rating 8 - Good. 27 out of 369 reviews
Rating 6 - Okay. 7 out of 369 reviews
Rating 4 - Poor. 1 out of 369 reviews
Rating 2 - Terrible. 8 out of 369 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 5 nights in Mar 2025

10/10 Excellent

Karina M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Excellent we enjoyed facilities and service! Recommend to stay at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ajai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a beautiful location. Close to the old town. Wonderful restaurants around. Room was wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and would go again
Stayed 2 nights in Apr 2025

10/10 Excellent

Sabina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in super convenient location

Beautiful hotel with lots of unexpected extras; Dyson hairdryer, complimentary mini-bar, Japanese toilet, ebikes…. and all in a fantastic location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, but there was a construction site next to it, that was noisy during the day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Cannock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the centre of the city. Staff multilingual and very helpful. Location perfect for seeing much of the city.We stayed in a duplex room on the 5th floor and liked the additional space for a very competitive room rate. Highly recommended hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms. Friendly staff. Convenient coffee shop/restaurant that is part of the hotel. I highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very nice staff in an amazing hotel. We did enjoy it and would go again FOR SURE.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week stay in Arbaso

Execellent stay, amazing staff, incredible food and beautiful room couldn’t recommend the hotel any more!
Stayed 6 nights in Jan 2025

10/10 Excellent

Siu Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent room with welcoming staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Dec 2024

10/10 Excellent

Walter, Chestnut Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

mohammed

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay at Hotel Arbaso! Will return for sure!
Stayed 8 nights in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in a super location.

The hotel is in an ideal location and the room was very spacious. The ceilings are very high and there was a large desktop for working. The shower was amazing. One of the best I have seen. Only tiny complaint is the room was a bit drafty, but it was unusually cold the week we were there. Overall and wonderful stay and great value.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Wonderful stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Blas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

My whole experience was amazing. Everything at the hotel was amazing. Our first night the bathroom shower was not working and they quickly changed our room. Service is 10/10, everyone was extremely kind and eager to help. The room was super clean, beds were comfortable and the AC works well. Bathroom was also very clean. The location of the hotel is great, walking distance to all the shops and restaurants. Hotel restaurant is also excellent. I would definitely come back and would recommend it
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this hotel! Clean, contemporary atmosphere without feeling sterile. Master suite had a very comfortable king bed/pillows, spacious bathroom w/2 sinks, automatic bidet toilet, roomy shower with multiple shower options. Excellent bar/restaurant in the lobby with great bartenders. Amazing staff, from the doormen to the concierge. Whatever we asked for, they made it happen - quickly and with a smile. Private tour of Rioja wine country? They had it booked in an hour with a guide who is an expert on Basque history and culture. Daytrip to the Guggenheim in Bilbao? Here's the best way to do it. Not an inexpensive hotel, but far less expensive than some of the marquis hotels in the city and worth every penny. Truly, this is what every upscale hotel experience should be like.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 3 nights in Oct 2024