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Hotel Arbaso

4.0 star property

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Photo gallery for Hotel Arbaso

Front of property
Exterior
Reception
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Cathedral of the Good Shepherd
    ‪1 min walk‬
  • Maria Cristina Bridge
    ‪3 min walk‬
  • Concha Promenade
    ‪4 min walk‬
  • San Sebastian (EAS)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Basic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Premium bedding, down comforters, Select Comfort beds, minibar

Comfort Room

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Basic Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador) | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Suite (Mirador)

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room

Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area | 43-inch TV with digital channels, Netflix, streaming services

Deluxe Suite, 2 Bedrooms (Catedral)

  • 786 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Penthouse

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Duplex

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Arbaso

4-star San Sebastián hotel, connected to a shopping center in San Sebastián Centro
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room, and a coffee shop/cafe are onsite.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
In addition to a steam room, Hotel Arbaso features a 24-hour fitness center and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Arbaso is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Narru - This fine-dining restaurant specializes in Basque cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 337 reviews
Rating 8 - Good. 26 out of 337 reviews
Rating 6 - Okay. 5 out of 337 reviews
Rating 4 - Poor. 1 out of 337 reviews
Rating 2 - Terrible. 8 out of 337 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Blas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
My whole experience was amazing. Everything at the hotel was amazing. Our first night the bathroom shower was not working and they quickly changed our room. Service is 10/10, everyone was extremely kind and eager to help. The room was super clean, beds were comfortable and the AC works well. Bathroom was also very clean. The location of the hotel is great, walking distance to all the shops and restaurants. Hotel restaurant is also excellent. I would definitely come back and would recommend it
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this hotel! Clean, contemporary atmosphere without feeling sterile. Master suite had a very comfortable king bed/pillows, spacious bathroom w/2 sinks, automatic bidet toilet, roomy shower with multiple shower options. Excellent bar/restaurant in the lobby with great bartenders. Amazing staff, from the doormen to the concierge. Whatever we asked for, they made it happen - quickly and with a smile. Private tour of Rioja wine country? They had it booked in an hour with a guide who is an expert on Basque history and culture. Daytrip to the Guggenheim in Bilbao? Here's the best way to do it. Not an inexpensive hotel, but far less expensive than some of the marquis hotels in the city and worth every penny. Truly, this is what every upscale hotel experience should be like.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in every way...
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our three night stay at Hotel Arbaso. It is a modern and clean property, and we got our best sleep during our trip here! Everyone on the staff is very friendly, warm, and helpful. The location could not be more perfect. It's located on a quiet street and in walking distance to many sites including the Old Town, beach, and restaurants. The room was quite spacious also, and I surely enjoyed the Dyson hair dryer in the bathroom!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, excellent attention to detail. Excellent staff. Hotel very well situated. Hard to fault this lovely hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Daraphanh, West Covina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new clean , great service, nice staff.
Stayed 2 nights in Sep 2024

2/10 Terrible

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upside was that we had a junior suite which was excellent. There was not really a bar area and the staff always seemed stressed. Trying to find seat for us was also a challenge. Reception staff were great as were the hall guys, don’t miss the sauna.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great comfortable hotel, close to 5 star. Best location in San Sebastián
Stayed 7 nights in Aug 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, quiet, modern, clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Daley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Rooms are perfect. Beware of the dark shades and comfy beds. You just may get the best night sleep of our life. My entire family did not wake up till 1030 am (including our two year old). Had such a lovely stay.
Stayed 1 night in Jul 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

keith

Liked: Staff & service, property conditions & facilities
This is a first class property with a wonderful finish to the rooms. Modern and Simple excellence. Staff friendly and location really close to any areas you would like to walk.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and the food was fantastic. Buy the daily breakfast its worth it. Overall was a fantastic experience and they made us feel special and important.
Stayed 4 nights in Jun 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction was being done next door
Stayed 3 nights in Jul 2024

10/10 Excellent

MANUEL, MIAMI

Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas, Cary

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice rooms, great staff, Michelin Star restaurant- so of course a great breakfast! Very convenient to all of the activities in San Sebastián which is a wonderful walkable town with a spectacular natural bay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francis, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location and helpful staff. Modern facilities and solid restaurant
Stayed 3 nights in Jun 2024

10/10 Excellent

Selen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location
Stayed 4 nights in Jun 2024