San Sebastián hotel connected to the convention center in Gros
This smoke-free hotel features coffee/tea in a common area, a refrigerator in a common area, and concierge services. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Hotel Trueba offers 10 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Hotel Trueba features tour/ticket assistance, coffee/tea in a common area, and concierge services. Wireless Internet access is complimentary. This San Sebastián hotel also offers express check-in, express check-out, and a front-desk safe.
Hotel Trueba is a smoke-free property.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour offsite parking (EUR 23 per day); discounts available
Wheelchair-accessible parking available
Food and drink
Coffee and tea in common areas
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Safe at front desk
Shared refrigerator
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
On the riverwalk
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
1 floor
Built in 2010
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Towels provided
Entertainment
21-inch flat-screen TV
More
Air conditioning
Desk
Electrical adapters
Free local calls
Heating
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Property payment types
Important information
Optional extras
Nearby parking fee: EUR 23 per day(656 ft away; open 24 hours)
Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Gran Bahía Bernardo
Gran Bahía Bernardo San Sebastian
Hotel Gran Bahía Bernardo
Hotel Gran Bahía Bernardo San Sebastian
Gran Bahía Bernardo Sebastian
Bernardo Hotel
Hotel Trueba Hotel
Hotel Gran Bahía Bernardo
Hotel Trueba San Sebastián
Hotel Trueba Hotel San Sebastián
Hotel Trueba Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Loved our stay here! Such a lovely hotel and the staff made you feel at home! Also the location is top notch as it’s walking distance to everything! We will definitely back!! Thanks for everything!
We arrived late one evening, reception was closed, however they’d called & messaged instructions in advance. Our room was ready, keys collected, and parking sorted. Outstanding service!
Great recommendations for local places, comfortable & modern room w style. Friendly staff. Oh, and they took great care to accommodate our dog!
Great location, excellent staff who had great recommendations About San Sebastián- bed was a little hard and you get some street noise. Location and staff make up for other deficiencies-
Verified traveler
Stayed 2 nights in Oct 2019
6/10 Okay
Verified traveler
Traveled with group, Traveled with partner
Sep 9, 2019
Liked: Cleanliness, staff & service, amenities
This is more of a boutique hotel with a touch of a bed and breakfast feel. Just one floor of rooms, with the feeling of it being privately operated. The AC was broken the duration of our stay and we weren't informed of this until we asked. The staff were extremely pleasant, kind and helpful, though. Free bottled water and Nespresso coffee in the lobby was a nice touch. Overall it was a decent stay with a few hiccups, but I must admit I was surprised the hotel wasn't what the images lead me to believe it would be.
The whole hotel was very clean. Our room was modern and well cared for.
Breakfast was great. It was more than a basic continental breakfast with bread, cereal, and fruit. There were meats, cheeses, tomato for “pan tumaca.”
Check in was easy. The staff was really friendly. We were celebrating a special occasion and the staff treated us to a glass of wine.
It was hot out and I don’t sleep well in the heat so I was grateful that the air conditioning in the room was top notch.
The location was perfect - lots of great bars and restaurants just a block or two away. The beach is also really close.
We will stay here again when we return!
This hotel is well situated near the surfing beach. It is well placed for restaurants, etc, and about a 10-15 minute walk from the train station (how I arrived) and the old town. It provides beach towels to its guests. The staff was friendly and conversant in English. I was very pleased with my stay. It provides water bottles for its guest (the first one is free, the second one should be paid on an honor system) and coffee in the morning (again payment is on an honor system).
Clean, spacious, comfortable, and accommodating and lovely staff! Location is central and close to old town and other surrounding vacinities. Only down side was the noise. It faces a very busy, main road and people are out late and hanging out at shops below. Additionally, street cleaners came by which was exceptionally noisy. I got about 2.5 hours sleep. If I had packed earplugs I think it would have been better. This was the only downfall.
We arrived in San Sebastian feeling very tired after having travelled for a few days. So being warmly received and having a lovely large room with big sparkling bathroom and a superbly comfortable super king sized bed was bliss. The hotel is perfectly situated, just a pleasant stroll from San Sebastian's centre. Parking is around the corner and discounted. We bought our dog, and she was welcomed effusively by the hotel receptionist. Some very appreciated small touches was a complimentary bottle of Red wine in our room and a help yourself fridge which was in the corridor outside of our room, full of small bottles of water. There was an honesty box for you to pay for them, and we were grateful as we had forgotten to pick up any water whilst we were out exploring.
All in all, a perfect hotel stay that was most enjoyable.
Lovely renovated rooms and a good breakfast for the price (peach cake included!)
Special mention to Laura, who was an excellent receptionist, breakfast manager and trouble shooter. She seemed to be there morning and night and when a mechanical problem with our AC required a technician, she managed to find two fans for our room for the evening as it was a Sunday.