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NH Collection San Sebastián Aránzazu

4.0 star property
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Photo gallery for NH Collection San Sebastián Aránzazu

Exterior
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Parking available
$170
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Vitoria-Gasteiz 1, San Sebastián, Gipuzkoa, 20018
  • Concha Promenade
    ‪11 min walk‬
  • Monte Igueldo
    ‪19 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪12 min drive‬
  • San Sebastian (EAS)
    ‪22 min drive‬

Room options

View all photos for Family Room, Connecting Rooms (extrabed 4AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (extrabed 4AD+2CH)

  • 441 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (extrabed 3AD+3CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (extrabed 3AD+3CH)

  • 441 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (3AD+1CH)

  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

9.4 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (2AD+2CH)

  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (Adjoining Room, extrabed 3AD+3CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, extrabed 3AD+3CH)

  • 441 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Superior Room (Executive with ExtraBed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive with ExtraBed 3 Adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room (Adjoining Room, extrabed 4AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, extrabed 4AD+2CH)

  • 441 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 3AD+1CH)

  • 441 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(27 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 2AD+2CH)

  • 441 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (Executive)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive)

9.6 out of 10
Exceptional
(14 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Extra Bed 3 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (Executive with ExtraBed 2 Ad +1 Ch)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive with ExtraBed 2 Ad +1 Ch)

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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About this property

NH Collection San Sebastián Aránzazu

4-star hotel in Antiguo
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
NH Collection San Sebastián Aránzazu offers 180 accommodations with minibars and espresso makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 732 square feet (68 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

NH Collection San Sebastián Aránzazu is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Kukuarri - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kukuarri

Things to do

  • Bicycle storage
  • Bicycles
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 27 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

NH Aranzazu
NH Aranzazu Hotel
NH Aranzazu San Sebastian
Nh Aranzazu Hotel San Sebastian - Donostia
NH Collection San Sebastián Aránzazu Hotel
Collection San Sebastián Aránzazu Hotel
NH Collection San Sebastián Aránzazu
Collection San Sebastián Aránzazu
Nh Aranzazu San Sebastián Donostia

NH Collection San Sebastián Aránzazu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GLADYS

Stayed 6 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family visit

We extended our stay because the weather was great. The hotel was very comfortable, the most impressive thing, our room was immaculate everyday, especially considering most days we visited the beach, and had a young child with us. The house keeping team were absolutely brilliant.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, located in the premium/ sophisticated area of San Sebastián. Easy parking, and surrounded by great restaurants
Stayed 4 nights in May 2025

8/10 Good

Oded

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super nice.
Stayed 3 nights in May 2025

10/10 Excellent

Ana Maria

Stayed 2 nights in May 2025

8/10 Good

Lair, Cancun

Stayed 2 nights in May 2025

10/10 Excellent

Rafael H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities
.
Stayed 2 nights in May 2025

2/10 Terrible

William

Disliked: Staff & service
Very rude front desk staff, especially PATRICIA, Ana, Javier and Juan Antonio. EXCEPTIONALLY RUDE.
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Miguel, Key Biscayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, cleanliness & convenience
Stayed 1 night in May 2025

10/10 Excellent

Mari

Stayed 1 night in Apr 2025

10/10 Excellent

Shahar

Stayed 1 night in Apr 2025

10/10 Excellent

Natali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and easy to get to any part of the city.
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good condition, has a good ambience, excellent restaurant
Stayed 1 night in Mar 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did not know there was no air conditioning available when we were there (April). It was uncomfortably hot and affected our sleep.
Stayed 2 nights in Apr 2025

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, rooms were clean and spacious and very modern. The room has both European and usb and usbc connections so it is friendly to US occupants. It is walkable to the beach but 45 min walk to the Part vieja (city center) so a cab may be more convenient. Cab rides to city center are 11 euros or so. Would recommend property and hope to visit again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodolfo, kingwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place , all the amenities and the personal were excepcional
Stayed 4 nights in Mar 2025

10/10 Excellent

Omar

Stayed 2 nights in Mar 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite warm due to AC not being on! When I enquired they said only heating on at present so open window !!. Daytime temp was 20 degrees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Harry

Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely proportioned room. Beds are always perfect.

Stayed 1 night in Jan 2025