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NH Collection San Sebastián Aránzazu

4.0 star property

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Photo gallery for NH Collection San Sebastián Aránzazu

Exterior
Minibar, in-room safe, desk, blackout drapes
Lobby
Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
$142
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Vitoria-Gasteiz 1, San Sebastián, Gipuzkoa, 20018
  • Concha Promenade
    ‪11 min walk‬
  • Monte Igueldo
    ‪19 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪12 min drive‬
  • San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Family Room, Connecting Rooms (extrabed 4AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (extrabed 4AD+2CH)

  • 441 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (extrabed 3AD+3CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (extrabed 3AD+3CH)

  • 441 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (3AD+1CH)

  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

9.4 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (2AD+2CH)

  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (Adjoining Room, extrabed 3AD+3CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, extrabed 3AD+3CH)

  • 441 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Superior Room (Executive with ExtraBed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive with ExtraBed 3 Adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room (Adjoining Room, extrabed 4AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, extrabed 4AD+2CH)

  • 441 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 3AD+1CH)

  • 441 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(27 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 2AD+2CH)

  • 441 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (Executive)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive)

9.6 out of 10
Exceptional
(14 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Extra Bed 3 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (Executive with ExtraBed 2 Ad +1 Ch)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive with ExtraBed 2 Ad +1 Ch)

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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About this property

NH Collection San Sebastián Aránzazu

4-star hotel in Antiguo
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
NH Collection San Sebastián Aránzazu offers 180 accommodations with minibars and espresso makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 732 square feet (68 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

NH Collection San Sebastián Aránzazu is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Kukuarri - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kukuarri

Things to do

  • Bicycle storage
  • Bicycles
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 27 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

NH Aranzazu
NH Aranzazu Hotel
NH Aranzazu San Sebastian
Nh Aranzazu Hotel San Sebastian - Donostia
NH Collection San Sebastián Aránzazu Hotel
Collection San Sebastián Aránzazu Hotel
NH Collection San Sebastián Aránzazu
Collection San Sebastián Aránzazu
Nh Aranzazu San Sebastián Donostia

Reviews

NH Collection San Sebastián Aránzazu Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 634 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 54 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

Reviews

10/10 Excellent

Laura

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good location with great bar and food
Stayed 1 night in Jun 2025

4/10 Poor

Victoria, Auckland

Stayed 4 nights in Jun 2025

8/10 Good

EUGENE

Traveled with partner
Liked: Amenities, property conditions & facilities
Friendly staff. Modern rooms and comfortable beds. All amenities one could expect from a 4 star hotel. Located in a nice quiet area of San Sebastian. The location is a solid 35-40min walk to the old town. Wont give 5 stars as we like to have the ac very cold at night, the unit is pretty much “controlled” by the hotel as the fan speed and temp don’t really work as one would think. Additionally we are light sleepers. The noise of early morning housekeeping and the slamming of other guests’ doors throughout the night is quite annoying since the walls as very thin. We could even hear our neighbors doing the deed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YESSSS!!!

Great experience staying at this hotel. The location and the quality was awesome. Staff was super helpful, especially helping me navigate my lost luggage with the airlines. It's located about 20 minutes from the Old Town and about a 5 minute walk to the beach. There are great restaurants located near the hotel as well. Super safe and quiet. I would highly recommend this hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Harald, Kirkland

Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top of the charts

Amazing stay, food, service, and cleanliness were top of the charts
Stayed 2 nights in Jun 2025

6/10 Okay

Monica

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No airconditioner, fridge and coffee maker were not working. Poor safety features, the bath tub was very slippery, our friend slipped and required medical emergency attention and the hotel staff were poorly trained. They phones were not answered and response was very poor and slow. It took a long time to call an ambulance. They gave a 50% discount upon check out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ugo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I never stay the stuff was very attentive everywhere bar,room kitchen well done guys
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

6/10 Okay

Yomaira

Traveled with family
Disliked: Cleanliness
Encontramos una cucaracha en el cuarto. El servicio no fue el mejor. Me he quedado en otros NH y la experiencia ha sido excelente. Una decepción!
Stayed 1 night in Jun 2025

10/10 Excellent

catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in a quiet area with a few restaurants in the area. Not located in the main area but 10-15 walk to The Concha. Located a bit out of the way if you want to be close to central but not too far away. The hotel itself was vey nice with a very spacious room with Large comfortable bed and pillows, very nice bathroom and shower. Great closet and storage space if your staying for a few days. Great breakfast buffet if you decide to have breakfast with many options. Overall great stay and would recommend.
Stayed 6 nights in Jun 2025

8/10 Good

ALFONSO

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Clean and good location in residential area. Lots of local bars and restaurants around the area. Only thing keeping me from giving them a higher grade is that the AC in the hotel did not work. Room was hot the whole time
Stayed 3 nights in Jun 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area
Stayed 1 night in Jun 2025

10/10 Excellent

Beatriz

Stayed 2 nights in Jun 2025

8/10 Good

Ann

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
A friendly very efficient hotel. The porter stood out as a very helpful, kind and effective member of staff . The reception staff and room cleaners were also very good . The laundry was quickly done for us and we enjoyed the spaciousness of our room. The tap in the bathroom, however , often took ages to provide warm water. We enjoyed our evening suppers there although the first team were much better than the second due to a rather arrogant attitude by the older man and although charming the younger waiter made mistakes and tried to charm his way through.
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nos gustó mucho su ubicación por estar a 10 minutos a la playa caminando y la zona está muy tranquila y agradable. Para ir y venir del centro de San Sebastián es muy fácil tomar el transporte público. La habitación le faltaba donde acomodar nuestros cosméticos en el baño. No había pañuelos en la habitación y se tardaba mucho en salir el agua caliente de la llave. Las almohadas muy duras y incómodas. El estacionamiento está en la propiedad pero está muy caro.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Attentive staff.
Stayed 2 nights in May 2025

10/10 Excellent

maylin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

GLADYS

Stayed 6 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family visit

We extended our stay because the weather was great. The hotel was very comfortable, the most impressive thing, our room was immaculate everyday, especially considering most days we visited the beach, and had a young child with us. The house keeping team were absolutely brilliant.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, located in the premium/ sophisticated area of San Sebastián. Easy parking, and surrounded by great restaurants
Stayed 4 nights in May 2025

8/10 Good

Oded

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super nice.
Stayed 3 nights in May 2025

10/10 Excellent

Ana Maria

Stayed 2 nights in May 2025

8/10 Good

Lair, Cancun

Stayed 2 nights in May 2025