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Okako Hotel

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Okako Hotel

Superior Double Room | View from room
Staircase
Superior Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Reception
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Iztueta 7, San Sebastián, Gipuzkoa, 20001
  • Kursaal Congress Centre and Auditorium
    6 min walk
  • Pastelería Casa Aramendia
    1 min walk
  • Gros Station
    2 min walk
  • San Sebastian (EAS)
    21 min drive

Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down comforters, individually decorated

Double or Twin Room

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, individually decorated

Superior Double Room

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, individually decorated

Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

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The price is $72
per night
$79 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Okako Hotel

Hotel in Gros
This smoke-free hotel features self parking, tour/ticket assistance, and free WiFi in public areas.
Okako Hotel offers 12 accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Okako Hotel features tour/ticket assistance and an elevator. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Okako Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 27 per day); discounts available
  • Covered self parking on site (EUR 27 per day)

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 27 per day
  • Nearby parking fee: EUR 27 per day (919 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Okako Hotel San Sebastian
Okako Hotel
Okako San Sebastian
Okako
Okako Hotel Hotel
Okako Hotel San Sebastián
Okako Hotel Hotel San Sebastián

Okako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 274 reviews" "
Rating 8 - Good. 82 out of 274 reviews" "
Rating 6 - Okay. 16 out of 274 reviews" "
Rating 4 - Poor. 5 out of 274 reviews" "
Rating 2 - Terrible. 4 out of 274 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

frederic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice little hotel!
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel should be more stars.
Fab location in Gros, easy walk to San Sebastián Old Town. Very friendly and helpful staff. Good map and tips for pinxo bars and restaurants. So close to the beach. Parking in front to drop off bags. Reduced parking in public car park nearby. Very comfortable bed. Water and biscuits in bedroom. Shampoo shower gel and conditioner. Hair dryer and straightening irons. No idea why it is one star as so fabulous. Great decor. My only qualm is I booked superior room with balcony via hotels.com and was given dark interior room. As it happens it was blissfully quiet so slept really well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Loved the area. So many great food options. The staff was lovely. I would absolutely recommend this hotel. Great price too.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Amenities, property conditions & facilities
Nothing but good things to say. Hosts were very accommodating, great central location, beautiful room and the wonderful bathroom had natural toiletries including conditioner and body lotion which is rare. Would definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

FRANCESCA

Liked: Cleanliness
Really nice room and downstairs facilities - proximity to the station and centre was great. However the aircon was leaking and dripping on the floor, and the shower head was broken. A few fixtures were not properly attached to the wall. We flagged these to staff but weren’t fixed during our stay. Otherwise really nice hotel room and would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with character and great air conditioning
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A wonderful hotel! Absolutely no complaints. Reception gave us a great overview of where to go and what to do as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Nia

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Good location; basic accommodation.
Management was friendly and helpful, but the room was small and short on electricity plugs and hanging space.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Stayed 1 night in Aug 2024

4/10 Poor

Joseph, Tigard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The parking is a 10 min walk from the hotel. And the owner or manager was constantly occupying one of the two spaces in front of the hotel with their Range Rover making it difficult to park to drop off and retrieve suitcases. The hotel lacks basic services. There is no breakfast (coffee is available). There is no full time front desk (but you can call them). There was no mini fridge in the room (first room in 10 days in Spain without one). So it’s not really a hotel. More of a hostel set up. But it’s not an inexpensive place. So definitely priced as a hotel but with hostel services. The worst point for us is that The rooms are not private. We could hear the people above us and beside us. And the door was paper thin. Any noise in the hallway- however small - was heard in our room. Would not return again.
Stayed 1 night in Aug 2024

10/10 Excellent

Krzysztof

Stayed 1 night in Jul 2024

10/10 Excellent

Brando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and access
Stayed 3 nights in Jul 2024

4/10 Poor

Francis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are bare minimum and certainly not worth the cost being charged. If it was $80-$100/night, that would be understandable. But $180 was way too high. Also they said they have a deal with the parking lite and it was $35/day. That is not a deal in that area. Was led to believe a deal meant free. The girl at the front desk was great. This was the only positive.
Stayed 2 nights in Jul 2024

8/10 Good

sarah

Stayed 2 nights in Jul 2024

4/10 Poor

kay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good and not so good
Good but not good . Room small needs block out blinds for windows or the shutter as in room next door .railway line next to hotel well a street distance away. Noisey fan in bathroom Good location but i didn't like the kids hanging around under rail line No safe Had a iron and air con . No parking only street If i was told the rail way do close i would not of booked . Ask when booking for a back room away from street lights and rail noise.
Stayed 5 nights in Jul 2024

6/10 Okay

Sarah, Andover

Business traveler
Liked: Cleanliness
Disliked: Amenities
I enjoyed the location and the coffee bar. The receptionist was nice and helpful, as was the cleaning staff. I did not care for the strong cigarette smell in the room (my clothes still reek of smoke), the teeny tiny size of the room, the lack of sunlight or fresh air, and the hotel price (much higher than it should be given amenities). Also, the bedding was minimal, and I was cold even with the air conditioning off.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top little boutique hotel in a great location
Hotel Okako was a perfect base to explore San Sebastián. Single room was small but normal for European standards and had everything you need. Spotlessly clean, modern decor and comfortable bed. Easy walking distance to Zurricola beach, and also to central San Sebastián old town and main beach areas. Would definitely stay again! Muchos Gracias!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2024

10/10 Excellent

Rayen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Shocking Not To Advise of Building Work
We were not told before arrival there would be building work going on and front, including windows & blocked-off balcony, would be covered by scaffolding and tarpaulin. Extremely poor management and, to be frank, wrong to offer rooms at the rate they did. A small reduction per night was only offered once I complained. If I'd known I'd have moved hotels beforehand. Without the work I'd have rated slightly higher despite a noisy train track approx 30m from the balcony (night freight trains make quite a lot of noise). On the positives the beds were comfortable, the coffee corner was helpful as was the guy on reception who took my wrath but I did say it wasn't his fault.
Stayed 3 nights in Jun 2024

6/10 Okay

Rasiklal

Liked: Cleanliness
Construction work taking place.
Goo location only 10 mins walk from bus station that is handy for Bilbao Airport. Plus points room comfortable and clean. Negative points. There was building work taking place to the exterior which meant scaffolding was us the whole front of the biilding. The workers broke something whicj neant i had no hot water for a shower on my first day. The region was having thunderstorms one night and could just hear the rain bouncing on the scaffolding all night. Any hotel i have stayed at in the past always warned me of any building or construction work taking place so I had the option to book somewhere else. They didnt inform me in advance so was disappointed with that.
Stayed 3 nights in Jun 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but very clean. It was suitable for one person but ideal for me.
Stayed 1 night in Jun 2024