Pension Anne

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pension Anne

Free WiFi
Exterior
Living area
Triple Room | Bathroom | Bathtub, free toiletries, hair dryer, soap
Free daily self-serve breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Esterlines Kalea 15, San Sebastián, Gipuzkoa, 20003
  • Plaza de La Constitucion
    2 min walk
  • San Sebastián Turismo
    2 min walk
  • Basilica of Saint Mary of the Chorus
    3 min walk
  • San Sebastian (EAS)
    23 min drive

Room options

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Single Room

  • City view
  • Sleeps 1
  • 1 Double Bed

Triple Room

  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

Pension Anne

Hostel in Old Town San Sebastian
This smoke-free hostel features dry cleaning and free breakfast.
Pension Anne offers 6 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning.

Pension Anne is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 1:00 PM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free offsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 1:00 PM

Conveniences

  • Virtual front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 7 years old and younger are not permitted at this property

Property is also known as

Pension Anne San Sebastián
Pension Anne Hostel/Backpacker accommodation
Pension Anne Hostel/Backpacker accommodation San Sebastián

Pension Anne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 78 reviews" "
Rating 8 - Good. 19 out of 78 reviews" "
Rating 6 - Okay. 7 out of 78 reviews" "
Rating 4 - Poor. 7 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Pension Anne was absolutely fantastic. This is largely due to Mrs. Anne and her family's fantastic hospitality. I have rarely experienced such generous and accommodating treatment. Anne is very nice and makes sure that your visit is as good as possible. The guesthouse's location is perfect, in the middle of the old town and close to everything. The rooms are good and there is no problem sharing a bathroom. Breakfast is served and there is always access to coffee/tea and other drinks, very convenient. I also want to give a personal thank you to Anne and her son and daughter who helped me when I had an accident. Your help made life much easier in a boring situation.
Stayed 2 nights in Aug 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service
Peoperty is in a great location. Host very helpful ,some small things could be done better but overall good stzy
Stayed 6 nights in Aug 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, thanks Anne
Had a wonderful stay at Anne's. Both Anne and her daughter who greeted me when I arrived, were extremely kind, helpful and welcoming. I stayed two nights and felt very safe here as a female solo traveller. The location was perfect to explore San Sebastian, and the pension had all I needed to a comfortable stay. The breakfast was also a wonderful perk. I would definitely stay here again if I was back in San Sebastian. Thank you Anne and your daughter. ❤️
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This pension is perfectly located in the heart of town. Ana is lovely and was so helpful. We greatly enjoyed staying here.
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostess in Central Location
Anne and her daughter were amazing hosts. Complimentary laundry and excellent breakfasts. Nothing too much bother for Anne and I would recommend staying at her pension to anyone. Ceiling fans are a welcome substitution to air con. I only 2 negatives to mention - 1. The pension is very central and located above several bars/takeaways, so it's noisy (so Anne provides complimentary ear plugs) and 2. The pension is on the 3rd floor and there is no elevator. Other than that I look forward to seeing Anne again when we return to San Sebastián.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rachel

Traveled with family
Clean and well looked after.
Very well looked after by the host and her daughter. Accommodation was clean and comfortable. Breakfast of tortilla and jamon rolls was excellent. Important to phone the host a couple of hours ahead of your arrival as the booking system does not always alert them to your arrival.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Zamira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anne fue muy amable y agradable, el desayuno estuvo increíble, la pensión queda Justo en el centro, muy cerca de todos los bares y restaurantes.
Stayed 2 nights in Jul 2024

6/10 Okay

Caithlin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The host was delightful! So friendly and happy and very helpful. The hotel is listed as a 1 star hotel which is accurate. It’s a traditional ‘pension’ so you share facilities such as the bathroom and kitchen. Being in a beautiful old building, there are no elevators, so you need to carry your luggage up to the third floor which can be an effort. The room was relatively clean and bed was somewhat comfortable. Sheets were clean but I don’t think the room had seen a vacuum cleaner in a while. We were told breakfast was included but we didn’t see any breakfast - maybe we missed something in the communications. There was a little kitchen that contained some basics which we could eat/drink which was nice. The surrounding area is the Old Town which is pinxtos party time on the weekends, so it’s quite noisy at night. Most places close and it gets quiet around 1-2am though.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Yulia

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This host is something else. She doesn't understand privacy. She also made racist comments about non-white guests at the property. She calls non-stop on whatsapp if she needs something from you. The promised breakfast happened sporadically. She would take barely used towels from the room and not give a fresh one. The pillows were disgusting (brown and stained) and the sheets and towels had dirty streaks on them. To top it all, I got my food stolen from the fridge. Would not recommend. It's better to cough up a bit more money and stay at a cleaner place where the host is a reasonable human and understand privacy.
Stayed 5 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
The good and bad
Great location when we could eventually find it. Very noisy at night with people using the toilet or going in and out of rooms. Backing onto a square so very noisy until the early hours.Stay for location but don’t expect to sleep. Breakfast…
Stayed 2 nights in Apr 2024

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Claire

Liked: Staff & service
Disliked: Cleanliness
Not the cleanest or most modern accommodation, but Anne was lovely! She was very helpful at getting settled in and recommending parking. The included breakfast was a real bonus. There was a little confusion over the checking in! Apparently Anne tried to contact me ahead, but I didn't recieve anything...
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location and reasonable service
Excellent for; Great location at the heart of the old city is San Sebastian. Wide room with comfortable bed. Noted; Very noisy with loud music till mid night around 2 am. Strongly recomends to have earplugs. Limited hot water from shower only for 5 min, and it becomes cold water, take care.
Stayed 2 nights in Feb 2024

4/10 Poor

Ioanna

Disliked: Staff & service, property conditions & facilities
We booked for a triple room with private bathroom. We went there only to find that only double rooms have private bathrooms. What they meant was that only us could use a bathroom right opposite our room. But of course, half the rooms in the floor were using the same bathroom...
Stayed 1 night in Oct 2023

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

zandra, San antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, city central. Hosts were really lovely, it was a shared bathroom but it was only us on our floor so we had the bathroom to ourselves.
Stayed 2 nights in Sep 2023

2/10 Terrible

Jesús Andrés

Stayed 3 nights in Jul 2023

8/10 Good

Tristan

Liked: Staff & service
Disliked: Cleanliness, amenities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pension in the middle of the old town. Very friendly and helpful staff. Would recommend and I will go again for sure. :)
Stayed 5 nights in Aug 2024

4/10 Poor

Zahia

Disliked: Cleanliness, amenities, property conditions & facilities
Personne charmante mais le reste ne suit pas.
Stayed 2 nights in Aug 2024