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Sercotel Hotel Europa

3.0 star property

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Photo gallery for Sercotel Hotel Europa

Reception
Front of property
Snack bar
Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
$65
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Place, Concha Promenade
    ‪1 min walk‬
  • Place, Concha Beach
    ‪2 min walk‬
  • Place, Cathedral of the Good Shepherd
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Minibar, in-room safe, blackout drapes, soundproofing

Classic Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | Minibar, in-room safe, blackout drapes, soundproofing

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room (Basic)

Basic Room (Basic) | Minibar, in-room safe, blackout drapes, soundproofing

Basic Room (Basic)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Hotel Europa

3-star hotel in San Sebastián Centro
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Sercotel Hotel Europa offers 65 accommodations with minibars and safes. Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This San Sebastián hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sercotel Hotel Europa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant specializes in Basque cuisine and serves lunch only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Sercotel Hotel Europa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 339 out of 952 reviews
Rating 8 - Good. 405 out of 952 reviews
Rating 6 - Okay. 156 out of 952 reviews
Rating 4 - Poor. 40 out of 952 reviews
Rating 2 - Terrible. 12 out of 952 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GEORGINA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely, friendly and helpful. The area is near the beach, and pretty quiet. The hotel was clean, centre area is a 10 minutes walk.
Stayed 4 nights in Aug 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities

Poor night's sleep

On arrival a very warm welcome from Daniel on reception. Water and sweets on arrival which was nice. Our room looked lovely on arrival, with a little juliette balcony onto the road. The bed, for some reason, was on wheels which meant as soon as you moved on the bed the bed moved! We resolved this by putting the hand towels underneath the wheels to stop them moving. Unfortunately at night there was a lot of noise which kept us awake. We could hear conversatiins of the couple above us until at least 3.30 AM! the furniture was bei g moved around which we heard all the time. At 5 am both mornings we were woken by two men walking down the road shouting very loudly in what seemed an effort to wake as many people up as possible. All in all a lovely hotel in appearance but we had very little sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly marvelous superbly located hotel in a magical city mil gracias
Stayed 7 nights in Aug 2025

8/10 Good

Sean

Stayed 3 nights in Aug 2025

6/10 Okay

Jenny

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Finding the hotel was difficult. GPS takes you somewhere different, hotel knew this so better instructions would have been appreciated. Not much for what they have for the gym. Room was very small, bathroom door almost touches the bed. Overall hotel was clean and a short 7 min walk to the beach and close to shopping so an excellent location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 2025

Had a great 4 days here. Close to the beach and bars.
Stayed 4 nights in Aug 2025

6/10 Okay

Myrna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , Great staff , close to almost everything , La Conxa Beach, restaurants , aquarium , shops. Very well located .
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

8/10 Good

Rangith

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Jakub

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location. A block from the beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Jun 2025

4/10 Poor

Christian

Traveled with family
Liked: Cleanliness, property conditions & facilities
We arrived 14:15 and the room was not ready. We were in beach clothing and looking for a bath, but we had to go have lunch because the room was not going to be ready before 16:00 hs. Staff was polite but even so is anoying
Stayed 1 night in Jun 2025

10/10 Excellent

Balasubramaniam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Sebastián delight

A wonderful location within walking distance to the beach and old town. Delicious breakfast. San Sebastián has lots to offe.
Stayed 1 night in Jun 2025

6/10 Okay

david

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel covered in scaffolding and noisy workers. Unable to open curtains or windows
Stayed 1 night in May 2025

10/10 Excellent

Greg.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was a short walk to the beach where there is a wide walkway which will take you into the old part if the city in minutes. Staff were very helpful in assisting with our few words in Spanish. There is a lift to the rooms (always appreciated). Car parking is off site but only a couple of minutes walk away. It is operated as separate business so there is an extra charge. I would happily stay here again.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Part of a tour through France and Northern Spain, we stayed here for 3 nights in May. Lovely hotel, great staff and location. We included breakfast and didn’t really need lunch! Walk to centre and promenade only takes 5/10 mins depending on your ability. All flat and a nice walks to the old town for Pinxos and a nice red riocha.😊
Stayed 3 nights in May 2025

8/10 Good

Michelle

Stayed 3 nights in May 2025

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpfulness of the staff was impressive. The only tiny recommendation is that there be at least one television station in English.
Stayed 3 nights in May 2025