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Welcome Gros

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Welcome Gros

Marina
Beach nearby
Parking
Interior
Private kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
C/ Iparraguirre, 3, San Sebastián, Gipuzkoa, 20001
  • Zurriola Beach
    6 min walk
  • Pastelería Casa Aramendia
    1 min walk
  • Gros Station
    2 min walk
  • San Sebastian (EAS)
    20 min drive

Room options

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Double or Twin Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Double or Twin Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for City Single Room

Premium bedding, down comforters, minibar, in-room safe

City Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

Welcome Gros

Hotel in Gros
This smoke-free hotel features a business center, concierge services, and free newspapers. Free breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and multilingual staff.
Welcome Gros offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Beaux Arts hotel also offers a terrace, multilingual staff, and concierge services.

Welcome Gros is a smoke-free property.

A complimentary breakfast is served each morning between 4:00 AM and 1:00 PM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Free breakfast available daily 4:00 AM to 1:00 PM

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Beaux Arts architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 11 PM) and Saturday - Sunday (8 AM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Welcome Gros Hotel San Sebastian
Welcome Gros San Sebastian
Welcome Gros Hotel
Welcome Gros Hotel
Welcome Gros San Sebastián
Welcome Gros Hotel San Sebastián

Welcome Gros Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 269 reviews" "
Rating 8 - Good. 105 out of 269 reviews" "
Rating 6 - Okay. 14 out of 269 reviews" "
Rating 4 - Poor. 6 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Our room was clean, comfortable and close to city sites at an affordable price. Staff was friendly and helpful. They have a great coffee and chocolate machine that serves really delicious drinks.
Stayed 2 nights in Jun 2022

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and quiet, just a short walk to Old Town. We really enjoyed our stay here - the complimentary coffee and muffins were a plus, and the beds were super comfortable. We had the most restful sleep at this hotel during our entire trip! Highly recommend a stay here!
Stayed 4 nights in Jul 2021

8/10 Good

Ivonne

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
La atención muy buena, el hotel está muy bien ubicado. Instalaciones en buen estado, sábanas limpias, toallas limpias, muebles prácticamente nuevos. Lo único la limpieza en el piso de la habitación, había polvo y manchas sin limpiar. el único pero. Gracias por toda la atención y colaboración. recomendable
Stayed 2 nights in Jun 2021

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Stayed 1 night in Oct 2020

8/10 Good

JGG, Madrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are in an ideal location, close to the Gros area to have some pintxos and drinks. Our room was very small, but enough to just sleep and shower. The hotel has an agreement with the Kurxaal parking so that the daily rate is 20€ instead of 25€, ask in reception and they will explain everything. Overall good.
Stayed 3 nights in Aug 2020

8/10 Good

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at welcome gros has always welcome me with a big smile, the place is very well situated, there are lots of good restaurants all around, close to the beach and the price is undefeatable.
Stayed 1 night in Feb 2020

10/10 Excellent

LB, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely knowledgeable and helpful at every stage of my stay. The location is perfect. You can walk to most points of interest and restaurants in the city.
Stayed 6 nights in Jan 2020

10/10 Excellent

Ohiane, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were clean and basically it had all we needed. The staff were nice and helpful all the time. Free coffee and time was a great gesture.
Stayed 1 night in Dec 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
Donostia it's a wonderful charming city with lots of places to go, to see, to feel, to eat and to drink. Having said that, we spent most of our time outside and only got the hotel to rest and freshen up. For us the most important thing while choosing a hotel for this stay was location and convenience. Welcome Gros is exceptionally located, just a 5 minute walk to either the heart of San Sebastian or the heart of the Gros neighborhood. Also very close to the bus and train station. The room itself was Ok, nothing great but no complaints. Now...lobby it's not open 24hrs so I guess we auto checked out; there's nowhere to have breakfast in grounds (not really a problem, since there are excellent places to grab a bite nearby) and the hotel feels a little impersonal but for us none of those were a deal breaker. In conclusion it's a very good option for what you pay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Please was awesome the staff was super friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Oct 2019

10/10 Excellent

A, Toronto, Canada

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located within walking distance from the shopping district, dining area (old town), and the beach. The room was very clean and nicely decorated. The hotel itself doesn't have a lot of amenities but I wasn't looking for a full-service hotel. The staff is VERY helpful and made check-in so easy. Parking is about a 10 minute walk (at the waterfront). I would stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

kevin

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good. Gap in shower door needs to be repaired to prevent water on floor.
Stayed 5 nights in Sep 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel helped us with possible deposit payment and were quite pleasant about our questions. Room was good and the front desk coffee machine and AM snacks were EXCELLENT! thank-you.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Very convenient location
Stayed 2 nights in Aug 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Casey, Melbourne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the metro and easy to find. The rooms were very clean and had everything you needed for your stay including a safe and fridge. A short 10-15 minute walk and you were in the old town and beach. Unfortunately, when I had arrived at my next destination I noticed that I had left my wallet behind at Welcome Gros which was very stressful. After speaking to Beatriz, who was extremely helpful and remained in constant contact, she organised the money to be returned to my bank account and held onto my wallet until my friend was able to collect it a month later. It is nice to think there are still honest and caring people out there going above and beyond even after leaving the hotel.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is not a hotel but a hostal and no one at night.i got to differ the prices when I paid.I am going to contest.notrecomended
Stayed 3 nights in Aug 2019