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Super OYO 90602 Hotel Hsiang Garden

3.0 star property

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February 2025

Photo gallery for Super OYO 90602 Hotel Hsiang Garden

Reception
Deluxe Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Front of property
Shower, towels, soap, shampoo
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Mile 1.5, Leila Road, Sandakan City Center, Sandakan, 90717
  • Saint Michael's and All Angels Church
    2 min drive
  • Sandakan Heritage Trail
    3 min drive
  • St Michael's & All Angels Church
    3 min drive
  • Sandakan (SDK)
    22 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Super OYO 90602 Hotel Hsiang Garden

3-star Sandakan hotel with restaurant
Along with a restaurant, this hotel has a 24-hour business center and a conference center. Self parking is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Super OYO 90602 Hotel Hsiang Garden offers 46 accommodations with air conditioning. 24-inch LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary self parking is available on site.

Super OYO 90602 Hotel Hsiang Garden has designated areas for smoking.

Super OYO 90602 Hotel Hsiang Garden has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Hsiang Garden
Hotel Hsiang Garden Sandakan
Hsiang Garden
Hsiang Garden Hotel
Hsiang Garden Sandakan
Hsiang Garden Hotel Sandakan, Sabah, Malaysia
Hotel Hsiang Garden
Super Oyo 90602 Hsiang Garden
OYO 90602 Hotel Hsiang Garden
Super OYO 90602 Hotel Hsiang Garden Hotel
Super OYO 90602 Hotel Hsiang Garden Sandakan
Super OYO 90602 Hotel Hsiang Garden Hotel Sandakan

Super OYO 90602 Hotel Hsiang Garden Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 8 out of 23 reviews" "
Rating 4 - Poor. 6 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night time no hot water, air cond not cool.....toilet not clean...
Stayed 1 night in Feb 2019

8/10 Good

fazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel worth for it's price
Stayed 1 night in Jan 2019

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you paid for
Cheap rooms - you get what you paid for! Cockroaches and ants in the bathroom feels like home and are not scared of humans. Prepare some slippers for shower as it looks dangerous to go in bare-feet. Interior looks old and used stains and cracks - though room itself quite clean. White bedsheets but super hard pillows. Staff very friendly and helpful - hotel has onsite tour operator and restaurant. Food is edible and cheap, not the best in Sandakan but good for lazy stay in. Offers room service. Good and quiet air conditioning. Location not great, requires walking 20-25 minutes to town centre through poor neighbourhood, but good opportunity to say hello to local kids. Overall not dangerous and could be tolerated for one-two nights, but wouldn't recommend for longer stays. Try if you want to experience some local low-level extreme!
Stayed 1 night in Jul 2018

8/10 Good

beebee, kota kinabalu

Liked: Staff & service
overall is good...
i got the connecting room for the family room... cuma bilik sebelah lambat siap for do the aircond... but its ok sbb the staff already told kami awal2... btw, its a good hotel to stay..
Stayed 1 night in Jun 2018

8/10 Good

Natheline

Liked: Cleanliness, staff & service, room comfort
Ok ok
Room ok Wifi Not ok There’s not much restaurant near by. The hotel gotnown restaurant but we never had the chance. The place easy to find. Not far from city center. Nearby with toyota.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Running MOUSE!!!
1.There's a mouse in the room! Woke up at midnight for a toilet break and saw mouse running on the floor. 2. Water kettle provided not usable. It's rusty and totally covered with dusts. Good thing the hotel receptionist gave a better replacement. 3. Place is pretty okay for price though. 4. WiFi connection was slow.
Stayed 1 night in Sep 2017

6/10 Okay

Marion, UK and Penang

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel needs a bit of tender loving care
Wonderful location with a fabulous restaurant nearby (The Penang), shops for almost everything, cheap and frequent mini buses into town and a staff to die for. Lovely foyer and lift works perfectly but rooms could do with a lick of paint. Problems with hot water but was given key to another room for showers (as I was happy to stay where I was) and the wi fi reception is woefully low. Restaurant on the premises which caters for most tastes but I preferred to go out. Snooker hall and bowling alley very close should you like that kind of activity and locals are kind and friendly. I actually loved it there, found the location convenient for my sightseeing tours to the animals and truly enjoyed my stay. If you want splendour then this hotel will not be for you but it is cheaper than many and you won't find a more pleasant and competent staff who will do all they can to accomodate your every wish. By the way - ask for your bedroom to be cleaned, sheets changed etc as they do it for free but only upon request ....... something I did not know until I departed. Will be going back next year.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to view
Bad experience with this hotel....nothing was great.

6/10 Okay

Verified traveler

Value for money
Comfortable although it seems that the shower heater does not function.

2/10 Terrible

DANSHY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience, stay away
There was no electric kettle and fridge as what was advertised on Hotels.com. There was also no drinking water and drinking glasses. The coffee table was too small and enough to fit 3 coffee cups. The phone in the room could not be used to call other guests in another room. The other rooms in which my family were in had all the basic amenities and had very different standard than my room. The rooms in 4th floor look nice and new with all the amenities such as kettle, fridge, drinking glasses and they did not have to request for them. I have found that the hotel manager was not friendly and was a bit rude. He said he did advertised on the website that the kettle is provided upon request. I told him that I was not happy with the difference of standard for the family rooms between 4th flr and 2nd flr and I was being charged the same rate for both family rooms. He said my room has a queen bed and a single bed just like other family room. I said my point is that other family room has a kettle and a fridge whilst mine don't have and I was being charged the same rate. He asked me how much I paid for the family room per night. I replied RM72. He replied, there are no other cheap hotel with that price around except them. The surroundings around the hotel is a bit rundown and lack of security. There are two shops in short walking distance. Ladies have to be careful walking alone around the premises as there are some people that appeared to be foreigners hanging around the area.

6/10 Okay

Daishin, Malacca

Liked: Cleanliness
Disliked: Staff & service
Check In & Check Out not smoothly
I'm booking via internet from the website Hotels.com & already paid using my credit card. My reservation was guarantted and all paid for. Sadly, when we're arrived around 5pm, no rooms available. We were booked family room (triple) but we got for awhile duluxe double room 315. The room was great and so adoreable. Around 9pm, we got back our exactly Family Triple Room 202 but we were very shocked because no mini fridge there. Bathtub, wardrobe and carpet were gone, huhu! Thanks to one of their staff (men) that gave our room 315 for a while because all of us felt tired and must got rest just for a moment. Check in and check out also take time and not very friendly. I give 2.5 stars.

10/10 Excellent

Nur Fadhilah Laila, Bandar Baru Bangi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall...i'm satisfied. A bit disappointed when i didn't get the room as i stated during online booking, and the floor sticky when i checked in

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Muslim stayed
For muslim purpose i think they should prepare more on toilet.

8/10 Good

Jaimie, England

Liked: Cleanliness, staff & service, room comfort
Great stay, but away from town centre
Excellent staff, very accomodating to our peculiar travel plans (we were away for five days, they let us leave our stuff in the room unpaid!), unfailingly helpful. If the weather was a little less warm it would be an easy half hour walk to Sandakan centre, but as it is it's an easy bus or taxi. The location looks bad on first sight, it's a light industrial area on the main dual-carriageway out of town, but with more familiarity with how Malaysia works it's full of restaurants, local shops, the town cinema, and has a couple of amazing Buddhist temples within walking distance.

8/10 Good

Law, Perak, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good n confortable hotel.
The room is clean, the staffs are friendly, the location of the hotel is not too far from the town. Easy to find.

4/10 Poor

Elbert, West Malaysia

Disliked: Staff & service, property conditions & facilities
An Unpleasant Stay
Family room that I booked was unfit for stay due to damp and mouldy air. It was replaced with a standard room with extra mattress. 3 out of the 5 nights stay were hit with water disruptions. 2 out of the 5 nights were disturbed by noises made by students staying on the same floor til 1 am. Complaint was not properly handled by staff in revealing the room that made the complaint as students further disturbed my family's sleep by making repeating calls to my room and put down phone when I answered the calls. However, I would like to thank one of the staff (sorry for not getting the name of that staff) who offered to carry 2 pails of water for my family to clean up on the morning before we checked out.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Overall ok, but should improve the accomodation of
During stay at the hotel, I feel not comfortable in term of the water heater ang the signal of television.

6/10 Okay

Chin kim

Liked: Staff & service
Stayed 1 night in Jun 2018

8/10 Good

たかちゃん, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市街地から多少は離れるが、静かで快適な客室
サンダカンの市街地から、徒歩30分と　若干市街地からは離れるが、ホテル近くまで公共交通が走ってるので、出歩くのにはまたく困らない　また徒歩圏内にパサマラン（夜市）や地元の人向けの食堂が多数ありますし、コインランドリーや飲料を売る店もあるので滞在には困らない

6/10 Okay

XIAOJUAN

Liked: Staff & service, property conditions & facilities
一般的华人宾馆，老板热情。
位置离市中心打车5分钟，对面云南小食店吃饭不贵。

4/10 Poor

Niki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly carpet and the wifi didnt work. When went to the room we Had to ask them to change the pillowcase, since it was full of stains. But we got an extra pillow for that. Staff was friendly and helpful.

4/10 Poor

Mario, Hamburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Kleines Hotel rel. ruhig gelegen
Personal sehr hilfsbereit. Hotel ist leider im schlechten Allgemeinzustand und wird auf Verschleiß gefahren. Tote Kakerlake im Zimmer. Es stank extrem nach Baygon. Wasser im Bad war am letzten Tag weg, musste Eimer für Toilette benutzen. WLAN ging so gut wie nie, ein Licht im Zimmer ging immer von allein an und aus, super in der Nacht! Kam mir vor wie in ner Disco. Ich glaube ein Hostel wäre besser gewesen.

4/10 Poor

PING HSUN, TAIWAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間有異味
房間是乾淨，但是有怪味