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Sanbay Hotel

3.0 star property

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Photo gallery for Sanbay Hotel

Standard Twin Room | Room amenity
Reception hall
Interior detail
Exterior
Reception hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
$27
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Mile 1 1/2, Jalan Leila, Sandakan, Sabah, 90007
  • Place, St Michael's & All Angels Church
    ‪2 min drive‬
  • Place, Agnes Keith House
    ‪3 min drive‬
  • Place, Sandakan Harbour Mall
    ‪3 min drive‬
  • Airport, Sandakan (SDK)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi

Standard Twin Room

  • 231 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

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  • Air conditioning
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About this property

Sanbay Hotel

3-star Sandakan hotel with free WiFi
Along with a business center, this hotel has conference space and a 24-hour front desk. WiFi in public areas is free. Additionally, wedding services, a garden, and a front-desk safe are onsite.
Sanbay Hotel offers 58 air-conditioned accommodations with safes. Televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a garden, a front-desk safe, and an elevator.

Sanbay Hotel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sanbay
Sanbay
Sanbay Hotel
Sanbay Hotel Sandakan
Sanbay Sandakan
Sanbay Hotel Hotel
Sanbay Hotel Sandakan
Sanbay Hotel Hotel Sandakan

Sanbay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

KENJI

Traveled with partner
Disliked: Amenities
This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some. These are the things uncomfortable part staying this hote. However, this hotel fee is cheap and stuffs are friendly. I have no complaints.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck if you just need a quick night stay! Clean and easy check in process with nice helpful staff.
Stayed 1 night in Mar 2024

2/10 Terrible

Boniq, Kota Kinabalu

Business traveler
Disliked: Staff & service
Sampai hotel security suruh tunggu next shift staff untuk sampai kerja. Pekerja shift sebelum sudah balik atas sebab transport balik waktu malam tidak ada. Terpaksa tggu hampir 3 jam lobby untuk staff kasih check-in ke bilik yang sudah dibayar.
Stayed 1 night in Jan 2021

8/10 Good

Swee Fung

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of parking space. Clean room
Stayed 1 night in Jul 2019

8/10 Good

CikTika, kota kinabalu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
keep it up
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and service are great especially for that price range. The restaurant was closed but there are eating places nearby
Stayed 1 night in Mar 2019

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for low price

Location was not central but not too far. 2km from center. Room was clean and hotel was quiet. Wifi was decent and able to reach room.
Stayed 1 night in Feb 2019

6/10 Okay

Sutapa

Liked: Cleanliness, room comfort

Stay at Sanbay hotel, Sandakan

No restaurant, furniture old and chipped, very few food options outside the hotel, no WiFi in the room at all . We had to stand in the middle of the corridor or go to the reception area to connect to the WiFi
Stayed 1 night in Sep 2018

6/10 Okay

F

Budget hotel - ok for a night

Clean rooms with huge bathrooms, very quiet — this is the plus Lingering smoking smell and no food is the minus. We got dinner in the local open air curry house a few minutes walk away. It is a local food place - really good but ‘very local’
Stayed 1 night in Aug 2018

10/10 Excellent

Gwen & Ken, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very nice, car parking very easy. Only disappointment for us was hotel evening meals (except Fri and Saturday) were very ordinary. But in saying that there is lots of food places around if you have the time. Breakfast was included in hotel price. It was basic with no fruit.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth Hotel for Money

Quiet, comfort, spacious room. Definitely worth for money.
Stayed 4 nights in Nov 2017

8/10 Good

nurulasyikin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Grassy, Perth W Australia

Liked: Cleanliness, staff & service, room comfort

Location not so good.

Had to change rooms 3 times before got one where room safe worked. There were only 2 cafes nearby , one a malay curry house ,the 2nd we opted for a Chinese cafe in a Malay housing area which was a bit dodgy to get to at night (ghetto) On plus side the staff were wonderful and tried hard

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, room comfort
Nice hotel but away from town center.

10/10 Excellent

Nasa, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice transit hotel

Very comfortable and new amenities. Free shuttle to town. Have large private parking space. Peace of mind

8/10 Good

SIN PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 2 km from town centre. The seafood steamboat buffet was great and value for money.

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean hotel

Very nice hotel. Comfort room. Pay less but get more

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

This is very clean and affordable. Great coffee, not too far out of town and friendly staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort executive like hotel

The room is nice with executive feeling-alike. Amenities is complete with fridge and basic amenities you can find in a hotel. With value prices, this a perfect place to stay in Sandakan. Since it is nearby the town, there are a lot of eateries to find. If you bring in car, the hotel will even give a free car wash. Recommended for all travellers

8/10 Good

Leah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay

Lovely room, good breakfast,very helpful staff, free transport into town. Reccomended

8/10 Good

mohd lutfi, petaling jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in sandakan

room clean and big

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

booring stay

Not much to walk about.. Quiet surrounding.. Far from town.. But cinema is just around the corner..