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The Altavia Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Altavia Hotel

Staircase
Exterior
Front of property
Terrace/patio
Family Quadruple Room | Free WiFi

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

Map
18 Beachfield Road, Sandown, England, PO36 8NA
  • Sandown Beach
    4 min walk
  • Sandown Pier
    6 min walk
  • Lake Beach
    8 min walk
  • Southampton (SOU)
    99 min drive

Room options

View all photos for Family Triple Room

Family Triple Room | Reception

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room

Free WiFi

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Free WiFi

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • 192 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool

The Wight

Pool
Hot Tub
Breakfast included
Pet friendly
4.1 out of 5, Very Good, (332)
The price is $108
per night
$130 total
includes taxes & fees
Dec 14 - Dec 15
The Wight

About this property

The Altavia Hotel

3-star Sandown hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided.
The Altavia Hotel offers 30 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Onsite self parking is complimentary.

A complimentary full breakfast is served each morning between 8 AM and 9 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property can arrange ferry tickets at a discounted rate.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Altavia Hotel Sandown
Altavia Hotel
Altavia Sandown
The Altavia Hotel Hotel
The Altavia Hotel Sandown
The Altavia Hotel Hotel Sandown

The Altavia Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 8 out of 49 reviews" "
Rating 8 - Good. 10 out of 49 reviews" "
Rating 6 - Okay. 17 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 10 out of 49 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

5.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sabina

Traveled with family
Liked: Cleanliness, staff & service
Owner and staff were very friendly, close to the beach and big room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renjith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmed by the friendly staffs and atmosphere.
Stayed 1 night in May 2024

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Stuart

Disliked: Staff & service, property conditions & facilities
Place run down ,staff never there,breakfast not to good, Wait 5mins of cold water , no clean towels and had to make your own bed
Stayed 7 nights in Sep 2021

10/10 Excellent

Mihai

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
All good
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and short stay next beach
Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
overprice but underrated.
The bathroom door could not be locked from inside. There is no ventilation in the toilet so after finishing the business, the bad smell could not escape apart from the main window of the room. The hot water in the sink was not working.
Stayed 1 night in Sep 2020

6/10 Okay

Tanya, London

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
You get what you pay for. Staff is super nice and friendly. Room not so great. Very out dated. Bathroom extremely outdated. Tv never worked at all. Breakfast was ok. Nothing to write home about but can’t really complain either. Served its purpose.
Stayed 2 nights in Aug 2020

6/10 Okay

Maxine

Traveled with family
Stay was ok only because it was close to the Beach. Room was very old fashioned so was the building the room smelt of toilet and bath room needed some TLC spiders in the bathroom and room. Bed very uncomfortable with two single ones out together. Breakfast was nice but overall it needs a revamp needs seriously uodating.
Stayed 4 nights in Aug 2020

4/10 Poor

Debbie, Wiltshire

Traveled with partner
Disliked: Amenities, property conditions & facilities
Was probably very pleasant in the 1980's Everything very dated, in need of a complete face lift. Staff very friendly though.
Stayed 4 nights in Aug 2020

6/10 Okay

James

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2020

6/10 Okay

Sandy

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I like the staff service. Property is not clean that much.they didnt clean the room everyday...
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Very nice view on sea. Close to the beach& town. Lovely promenade and pier close by.
Stayed 1 night in Apr 2019

2/10 Terrible

fareeq

very bad hotel .
this hotel is nothing to say about rate too many problem there bed no good shower no good no working no Extractor Fan in toilet or bathroom dirty kettle in the rooms no healthy to use or make tea or coffee wi-fi no reach to rooms only working downstairs or public area in hotel too many spider in side room and bathroom . this hotel need refurbishment furniture completely .
Stayed 3 nights in Aug 2018

6/10 Okay

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort
Desperate need of a makeover
Hotel was close to the beach and the breakfast, although very small, was fine. Unfortunately that is the only good things about this place. The hotel is very run down and in desperate need of a makeover. Our room was dirty, full of cobwebs, and there was a grubby carpet in the bathroom and a shower that barely worked. In the six nights we stayed we never had the bedding changed and no fresh towels. Fawlty Towers definitely springs to mind. I would not recommend staying here .
Stayed 6 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dehumanisation and total ripoff by altavia hotel
To say these is an horrible place to stay is an understatement.To start the people here are horrible and looked down on all their guests like pest.The breakfast is horrible.the rooms are like staying i. A chicken shed as you can hear all your footsteps like you are falling through the floorings.the rooms are without bath soaps.The rooms are very dirty and filthy.The aeration is poor as the building is very old and not much work has being done to improve it.God help you if you ask the workers and especially the owner who sleeps with his workers for help as they are very proud and rude.Even though on several occasions we made it clear we have got little kids and a pregnant lady among us they still kept on making uncooked egg .very awkward toast,tiny milk,tea and coffee in a rusted pot.The kids developed stomach ache throughout our stay.Dont go to these hotel if you value life
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Ok but expected far nicer
Communal lounge and dining area good, breakfast was fine. Confusion over payment of room and room moved twice from original booking. Bedroom felt far closer to a youth hostel than hotel but kind of had all you needed (except coffee as only tea available). Staff very friendly and helpful on the whole. Free parking and free wifi.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not happy at all.
The hotel is old, it smelt of damp. The bathroom was an after thought, so small that if you bent over the basement you pushed the door open allowing no privacy. The bedside lamp flashes and sparked an worked no more. The television only worked when it wanted to. We had our twin grandsons with us both of whom are autistic, so was not good for them.
Stayed 2 nights in Aug 2018

4/10 Poor

Rashid marikar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable
We booked two rooms(£150), Its a very old type hotel, duvet cover and towels are dark colours(to hide the poor quality) and very poor conditions. Toilet was bad condition. Wifi is very weak signal. Breakfast was worth less than a pound per head Very cheap items. Customer service was horrible. Did not have high chair for baby. I wouldn't recommend to anyone.
Stayed 1 night in Sep 2017

8/10 Good

Mr. A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay - very welcoming - owner was very friendly
Stayed 3 nights in Jul 2017

8/10 Good

Chris

Liked: Staff & service, room comfort
Nice stay , hotel.com gave us the wrong price !
Building is dated and is being gradually brought back up . John is a nice easy going host . I recommend staying here for a budget based stay , our room had a sea view , plenty of space , tv , bath/shower ensuite kettle ...quite comfortable . I wasn't happy that the hotel.com confirmed a price to me and I was given a higher bill , this I think is a little unfair and should be made clear to both parties to save any awkwardness , we paid what we were asked to pay by hotel owner but it was higher than we were told by hotel.com to pay by £27/ room ! I reiterate John is a nice fella and we didn't want to cause a problem as we would like to return again !
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveler

It is what it is
The Hotel is large and close to the beach. The rooms are a good size although they are in need of modernizing. The owner is a very friendly and interesting person and he doesn't intrude. Breakfast is a very organized affair, and by ordering it in advance it's swiftly prepared with no fuss.

8/10 Good

Flutur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing thx

6/10 Okay

Verified traveler

Liked: Staff & service
Nice hotel - close to beach/pier
Hotel was a pleasant stay - staff were nice and welcoming and had respected our additional requests. Room was okay for us provided enough room for 2 adults and 2 small children and had a basic en-suite shower and w/c. TV wasn't working due to weak signal and room was a bit outdated/had paint smell. It did also get noisy in the night given the location. However for 1 night stay this was all very minor points for us the main thing was we all had a nights rest followed by a lovely full breakfast with a view of the sea. Overall - a good hotel for the odd night(s) stay and we left with a smile.