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Best Western Norwalk

2.5 star property

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Photo gallery for Best Western Norwalk

Indoor pool, sun loungers
Free breakfast
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
$86
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
351 Milan Ave, Norwalk, OH, 44857
  • Place, Milan Historical Museum
    ‪4 min drive‬
  • Place, Summit Motorsports Park
    ‪9 min drive‬
  • Place, Kalahari Waterpark Resort
    ‪13 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

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About this property

Best Western Norwalk

Norwalk hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Norwalk features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This Norwalk hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Hotel Norwalk
Best Western Norwalk
Norwalk Best Western
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Best Western Norwalk Hotel
Best Western Norwalk Norwalk
Best Western Norwalk Hotel Norwalk

Reviews

Best Western Norwalk Reviews

8.0

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 397 out of 936 reviews
Rating 8 - Good. 292 out of 936 reviews
Rating 6 - Okay. 136 out of 936 reviews
Rating 4 - Poor. 67 out of 936 reviews
Rating 2 - Terrible. 44 out of 936 reviews

Reviews

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

Susan

Traveled with family
Disliked: Staff & service, property conditions & facilities
It was terrible. They were short staffed- no breakfast food. If breakfast is included in the price they should have breakfast even if the manager has to come in and put it out.😡😡😡😡
Stayed 2 nights in Jun 2025

10/10 Excellent

Preston

Stayed 1 night in Jun 2025

8/10 Good

Constance

Liked: Cleanliness, property conditions & facilities, room comfort
All customer service was excellent. Hotel could use upgrades. Toilet plugged and sink drain took awhile to go down. Carpet needs replaced. Bed was comfortable but bottom sheet kept coming off. Breakfast foods were good.
Stayed 10 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is rather small, but everything was just right. The clerks were extremely friendly and helpful, and the pool was wonderful! Breakfast was also very good. We would stay there again.
Stayed 4 nights in Jun 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Russell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rooms were not ready and it was late they gave away some rooms of our party and kicked some of us out or double charged us
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice . The only thing was when we put out makeup room they just put towels in the room
Stayed 4 nights in Jun 2025

6/10 Okay

JOSEPH

Liked: Cleanliness, staff & service
Enjoyed the pool and hot tub. Bedding and hotel rooms need some serious updating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and a nice pool.
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry, Dickinson

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and the hot tub were fantastic. Clean, comfortable, but not SO much chlorine that you can't breath. The hotel is aging so don't expect plush new amenities but the hotel is VERY well kept and taken care of.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Heidi

Traveled with family
Liked: Amenities
The room was small and the AC needs an upgrade It was ok for one night
Stayed 1 night in Jun 2025

8/10 Good

Brad

Stayed 3 nights in Jun 2025

8/10 Good

Andy, Florence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Doesn't look like much from the outside but it was a very nice stay. No stale odors, smelled great, clean, pool was nice, breakfast was great, included eggs and sausage. The juice machine was not working when we were there so they ran out of orange juice but at least they substituted it from the bottle. 25 minutes from Cedar Point which is why we went but it was a really nice place and saved some money from being closer so that made up for it.
Stayed 2 nights in Jun 2025

6/10 Okay

Kathleen

Stayed 1 night in May 2025

10/10 Excellent

Alexis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly staff. Room was clean as was the rest of the hotel. The breakfast everyday was amazing!
Stayed 5 nights in May 2025

10/10 Excellent

Luan

Stayed 1 night in Jun 2025

2/10 Terrible

David

Stayed 3 nights in May 2025

10/10 Excellent

Donald Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean people are really nice
Stayed 1 night in May 2025

2/10 Terrible

Nimit

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, the stay here will come to haunt you

The hotel allowed us early check in. But lest we knew everything after this will be a disaster! We were promised a daily housekeeping as a prerequiste to me booking the stay. After promising, the house keeping was not done daily citing shortage of staff. We were handed over sheets and towels in exchange of daily housekeeping. The manager staff was extremly rude and told us off from having included daily breakfast when we reached to have breakfast at 6:20 am instead of 6:30 am as I had to leave early for reporting to hospital work at 6:30 am. Even when we said OK to not having breakfast before 6:30 am, the staff kept ranting off for coming early. The housekeeping staff was rude multiple times and gestured us badly for requesting daily housekeeping. The housekeeping staff even asked for my wife to stay outside the room when they used to do any housekeeping. Nothing was working in the room with toilet flush completely dysfunctional, patchy internet, smelly bedsheets, unclean and stained carpets, unclean towels and key cards failing multiple times. When our food delivery came on one day, the delivery guy was told that we don't stay here and we nearly lost our food on one day! We believe it was a sort of punishing us for the early breakfast. We will never be staying here in future and will look for better hotels nearby!
Stayed 7 nights in May 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Had many food options nearby and hotel was nice for the peice we paid. Would highly recommend if willing to drive the extra distance to Cedar Point.
Stayed 1 night in May 2025

8/10 Good

Kenneth

Stayed 7 nights in May 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. But the noisy ass kids running halls and room above was noisy. Was very annoying
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025