Comfort Inn Norwalk - Sandusky

2.5 star property

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Photo gallery for Comfort Inn Norwalk - Sandusky

Indoor pool
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
$89
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
415 Milan Ave, Norwalk, OH, 44857
  • Place, Milan Historical Museum
    ‪4 min drive‬
  • Place, Summit Motorsports Park
    ‪10 min drive‬
  • Place, Kalahari Waterpark Resort
    ‪12 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Norwalk - Sandusky

Norwalk hotel close to Milan Historical Museum
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Comfort Inn Norwalk - Sandusky offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Inn Norwalk - Sandusky provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Onsite self parking is complimentary.

Comfort Inn Norwalk - Sandusky is a smoke-free property.

A complimentary buffet breakfast is served between 6 AM and 9 AM on weekdays.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

All American Inn & Suites Norwalk Hotel Norwalk
All American Norwalk
All American Inn & Suites Norwalk Ohio
All American Inn And Suites Norwalk
All American Hotel Norwalk
All American Inn Norwalk
Comfort Inn Norwalk Sandusky
Comfort Inn Norwalk - Sandusky Hotel
Comfort Inn Norwalk - Sandusky Norwalk
Comfort Inn Norwalk - Sandusky Hotel Norwalk

Comfort Inn Norwalk - Sandusky Reviews

Reviews

6.8
Rating 10 - Excellent. 179 out of 868 reviews
Rating 8 - Good. 248 out of 868 reviews
Rating 6 - Okay. 213 out of 868 reviews
Rating 4 - Poor. 122 out of 868 reviews
Rating 2 - Terrible. 106 out of 868 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Kaitlin

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Definitely not the cleanest place

The staff were friendly but hardly ever at the desk. The room hadn't been vacuumed in some time, hair on the floor, food wrappers in between bed and nightstand, straw wrappers under the edge of the bed and crumbs all over. There was a dirty hand towel left hanging in the bathroom over the shower and the floors in the bathroom were dirty. All the bedding was terribly stained. The alarm clock was covered in something sticky and the charging ports in it broken. To get clean towels you have to bring the dirty ones down, wait 15 minutes for someone to come to the desk, then count the towels out in front of them before you receive clean ones. There was hair floating in the pool and enough chlorine to burn your eyes without ever going under the water. The best part of our stay was the breakfast. Its sad when children say mommy can we not stay here again its dirty.
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Janet

Liked: Cleanliness, room comfort

Never here again

The breakfast was very poor. The the staff in that area was not friendly nor helpful.
Stayed 1 night in Jul 2025

8/10 Good

DAVE

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

kathy, Crown point

Disliked: Cleanliness, staff & service, property conditions & facilities
Before we even arrived, we were hung up on and when we did get through, we were told it was a $25 charge to check in early. It was 1:30 so we waited until after the car show. When we finally checked in, the couch in the room was covered in crumbs and debris. Called the front desk for house keeping, but the front desk guy came up, was rude and used a Dustbuster and swept the crumbs on the floor. He went to just flip the cushion, but that only revealed all of the stains. The curtains were shredded like in a haunted house. There was peeling paint and mold in the bathroom and shower. I thought the shower was cracked but realized it was just hairs. Yuck. The doors had stains, the chair looked like something I would throw out, the table had gunk on it, and the mirrors had spots. There were flies on the mirror and most the light bulbs were dead. Since it was late, we tried to sleep, but the air conditioner fan never stopped running, even though the compressor wouldn’t kick on. The sheets got moist, and we both woke up with bug bites. Fell asleep around 4 but was woken up by a fire alarm at 5. No one evacuated and there was never an all clear. We were charged $263 for this nightmare. Manager has not responded to me.
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirtiest hotel in which I have ever stayed

Hotel was extremely dirty -hair everywhere, floors not vacuumed, boogers on bathroom and shower walls, dried urine on toilet seat, stains on headboard,etc. Do yourself a favor and sort reviews by 'most recent' to skip all of the obviously fake 10 star reviews. There is absolutely no way that ANYONE would rate this place 10 out of 10.
Stayed 4 nights in Jul 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the room was dusty on every surface. The phone in our room did not work. We stayed for 3 days and no one ever came to fix the phone. We never had maid service. And the best part was when the fire alarm went off at 6AM for a false alarm. When I got home we noticed that they charged us an extra service fee, we thought we were paid in full with Expedia
Stayed 3 nights in Jul 2025

2/10 Terrible

Carl Wheeler

Stayed 1 night in Jun 2025

2/10 Terrible

Carl Wheeler

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood/Red Dye in room
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Stayed 2 nights in Jul 2025

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, property not cared for
Stayed 1 night in Jul 2025

2/10 Terrible

Kaitlyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in 4 hours late due to traveling and our room was not cleaned. We walked up with all of our luggage to a door wide open and dirty towels, bedding and linen. When going to the front desk to ask for a different room I had to ring the bell and phone for 10 mins before someone came to the front. He rudely said I’ll just give you a refund and I explained that there were no other hotels in the area with vacancy and asked to just have the room cleaned to stay as we had no choice with several children to drive around finding a new hotel. 30-35 mins later the room was cleaned but sheets were stained, and comforters were not changed out. Rude staff, dirty rooms, unprofessional. I would never stay here again
Stayed 1 night in Jul 2025

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before reservations were made we called to be sure everything worked. It was reported it did however upon check-in we find out it didn't work. Also I requested a wheelchair accessible shower room and found my room wasnt only not a wheelchair accessible shower room but thanks to a door stop in the floor it was barely accessible for my wheelchair. There was no housekeeping and charges for everything. We were required to turn in our dirty towels to receive clean ones and even then we also requested the sheets changed in my daughter room because of my granddaughter spilled pizza sauce on it and we were told we'll see what we can do then all they did was make the bed without changing the sheets. When my son went to turn our towels for clean ones he was asked why we needed new towels. All of these were done by the same guy on the daytime desk. The only very bright side was the extremely nice lady who ran the night shift she was also the only reason for the other bright spot in our stay which was they actually had a nice hot breakfast that her n her aunt cooked each day which was excellent. For me as a early riser as I went out for a smoke at 4am she allowed me to get coffee as they didn't have coffee full time availability. Also on the last night there once again at my 4am trek I come to find my lighter wasn't working and she went out and found me a lighter and again gave me fresh coffee. She truly was the only bright spot in our stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tyrice

Stayed 1 night in Jul 2025

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Cheryl

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Young man was very polite order man working there not so much room had smell curtains had rips hairs on bathroom floor middle of night older staff yelling for maintenance in halls. Dogs parking throughout night bed was so uncomfortable trash full outside just to name a few things
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandra

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Check in attendant said “ Expedia never charges your card so I am charging your card 895 right now” I asked for another towel and they said I would have to pay for it Breakfast is horrible. Eggs were cold. Hashbrowns were still frozen. The gentleman that checked us out was very polite and nice. But the guy that checked, the sand was very rude and couldn’t understand the word he said. Area seemed unsafe in general. Lots of vagrants hanging around outside. Why stay here?
Stayed 2 nights in Jul 2025

2/10 Terrible

Drew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsanitary and uninhabitable!

This experience at this hotel was disgusting and completely unsanitary. First off, I checked after waiting in an empty lobby for 30 mins, then after I checked was verbally made aware that the elevator doesn’t work, we were put on the third floor. Then after I walked past cob webs in every corner of the stairs and past holes in the drywall, we made it to our room. The room was gross the first thing I saw was a huge white stain on the couch, so we started looking around and found SO much hair in the bed, dirt specks, what could have been a spot of blood, urine on the toilet seat, hair in both sinks and the bath tub, as well as built up dust and grime in every corner of the tub. There was spilled beer that was sticky on top of the TV cabinet with multiple rings where someone set cans. There were very thick cob webs in the corner, so visible they show up on camera! This whole experience made my skin crawl to the point we just had to leave. Asking for a clean room wasn’t an option, as it was already after 8pm and that was provided as a “clean and ready” room.
Urine on toilet bowl
Hair, dust and grime in tub
Hair, dust and grime in tub
Cob webs in every corner of room
Stayed 2 nights in Jul 2025

2/10 Terrible

Paige

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our hotel room was very nasty there was blo*d on sheets, what i think is dirt maybe bugs on bed under the sheets, stains everywhere on bed, blo*d stains on bed, stains on towels, walls were nasty, strange white stuff on the chair, open broken outlets, bathroom was gross didn’t even look like it was cleaned.
strange white stuff on chair
blo*d on bed
outlet broken
blo*d on walls
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025

6/10 Okay

Lyneve

Disliked: Staff & service, amenities, property conditions & facilities
On the surface, looks like a bad area, hotel hidden behind run down properties. Inside, had to ring a bell even though he was right behind the wall, should have heard me. Was charged extra fees that "Expedia never charged". Only had two towels, asked for more, he waited in hallway for the dirty ones - ok, fine, but then he ushered me I to the back laundry room and was basically asking me to walk in the back to put my towels in their bin by the machines!! There were hairs everywhere, in the shower, on the floor, on the couch. Stained, moldy shower curtain, curtain rod nearly falling off the wall. Cup rings on dresser, so WAS NOT CLEANED.
Stayed 1 night in Jul 2025

2/10 Terrible

June

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible.

Comforters were dirty. Dog food was in the corners. We had to clean our own showers as well and purchase our own towels. The pool was so dirty we had to clean it on our own before we decided to not get in it. We were told they clean it once a week. Breakfast was disgusting.
Stayed 3 nights in Jul 2025

6/10 Okay

Seana

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed with our family for the 4th of July weekend. I have a baby and an 11 year old. At firat glance, the hotel seems shanby but clean, and the staff were friendly and easy to work with. The issue came when we went to get ready for bed after a very long day. There were used contacts on the floor by the vanity (not ours), crumbs on the sheets of one bed and blood on the sheets of the other. The front desk clerk was kind, apologetic, and brought us new bedding immediately, but couldn't move us to a new room because they were fully booked. Even with changing the bedding, it have me the ick. The only reason we didn't check out is because there were no other availabilities in the area (holiday weekend) and my babies were exhausted. I definitely would not rebook here.
Stayed 1 night in Jul 2025