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Dedeman Sanliurfa

5.0 star property

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December 2024
January 2025

Photo gallery for Dedeman Sanliurfa

Reception
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Superior Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Atatürk Mah. Hastane Cad, Sanliurfa, Sanliurfa, 63000
  • Sanliurfa Museum
    4 min walk
  • Sanliurfa Culture and Art Center
    11 min walk
  • Urfa Kultur ve Sanat Merkezi
    12 min walk
  • Sanliurfa (SFQ)
    24 min drive

Room options

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Room, Corner

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn Sanliurfa

Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (707)
The price is $86
per night
$96 total
includes taxes & fees
Dec 8 - Dec 9
Hilton Garden Inn Sanliurfa

About this property

Dedeman Sanliurfa

5-star hotel in Haliliye
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a poolside bar, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Dedeman Sanliurfa offers 133 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 90-cm LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Şanlıurfa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool and an indoor pool, Dedeman Sanliurfa provides a health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A poolside bar is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, 3 meeting rooms, and coworking spaces. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Dedeman Sanliurfa is a smoke-free property.

A complimentary manager's reception is offered each day.
Safran Restaurant - Onsite restaurant.
Lobby Bar - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 30 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Lobby Bar
  • Safran Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Highchair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 90-cm LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 30 per person
  • Airport shuttle fee: TRY 150 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 11940

We should mention

Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Dedeman Hotel Sanliurfa
Dedeman Sanliurfa
Dedeman Sanliurfa Hotel
Dedeman Hotel
Dedeman
Dedeman Sanliurfa Hotel
Dedeman Sanliurfa Sanliurfa
Dedeman Sanliurfa Hotel Sanliurfa

Dedeman Sanliurfa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 158 reviews" "
Rating 8 - Good. 43 out of 158 reviews" "
Rating 6 - Okay. 28 out of 158 reviews" "
Rating 4 - Poor. 14 out of 158 reviews" "
Rating 2 - Terrible. 24 out of 158 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Soran

Business traveler
Stayed 1 night in Jun 2024

6/10 Okay

Frances

Stayed 3 nights in May 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecellent Htel
Really nice hotel. Excellent location, friendly staff, good restaurant. Would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hasan

Stayed 2 nights in Feb 2024

4/10 Poor

Ian

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
Having used Dedeman hotels for over 25 years I was surprised that the food service had been subcontracted to a firm with no menus, no pricing policy, demanding cash at time of service. Food quality was terrible and only slightly improved with a complaint to the General Manager. Room AC not working - room was changed but inconvenient This will be the last time I use a Dedeman hotel anywhere which is a shame after such long good service Clear policy of reducing service levels to increase profits with no regard for customer service levels
Stayed 5 nights in Oct 2023

4/10 Poor

Orhan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Erol

Stayed 1 night in Sep 2022

10/10 Excellent

Shahab

Traveled with family
Liked: Staff & service, property conditions & facilities
Great newly renovated hotel. Very nice rooms and very helpful staff. Mustafa in the front desk is very helpful. All in all very nice clean and liveable place.
Stayed 1 night in Jul 2022

6/10 Okay

Mohannad

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jun 2022

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel sevice! I enjoyed my stay in Şanlıurfa
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a 4 star, weak for a 5 star
The hotel and the staff are amazing! Ignore all the reviews dating back years ago. I called the hotel prior to my booking and they informed me that the rooms have been remodeled recently and the whole hotel went through a maintenance and restructure. I saw in the reviews that there was a hospital which could be noisy at times and I was informed the hospital got demolished. Well, all true! Clean rooms, no noise, comfy bed. A few things I need to mention are that when someone lighted a cigarette in a smoking room, we could sense it because the smoke would come through the ventilation system. The pillows were not comfy for our taste and we asked for thinner pillows and typically, you would expect alternatives from a 5-star hotel, turns out they didn’t have. Apparently, they took the pandemic time to renovate and refresh. They need some time to fully operate, some services are limited still (restaurant is bot fully open, internet is slow) but they deserve way better reviews than those a few years ago. Overall, a 5-star hotel but feels like a 4-star. In a small city like this, it’s acceptable!
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Kötü hizmet ve havuz, fitness kapalı
Otel renove ediliyor. Odalar yeniydi, ancak havuz ve fitness kullanıma kapalıydı. Odada ses izolasyonu çok kötü, dışarıdaki bütün ses içeri giriyor. Otelin önünde düğün salonu var, müzik doğrudan içeride. Odada bazı havlular siyahtı, kirliydi. En önemlisi, bize kahvaltı yaparken bir görevli gelip herkes içerisinde kahvaltının ödememize dahil olmadığını söyledi. Ben kendisine dahil olduğunu söyledim, ancak benden kanıt istedi, ve kaç para ödediğimi sordu. Profesyonellikten çok uzak, ve müşterileri strese sokan bir davranış. Sonrasında bize gelen email üzerinden kahvaltinin dahil olduğunu söyledik, sistemsel hata olduğunu belirttiler. Kalmanızı önermem.
Stayed 2 nights in Jun 2022

10/10 Excellent

FARID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in May 2022

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

6/10 Okay

Neset

Business traveler
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We have stayed many times in other Dedeman Hotels and expected this to be of the same standard. Though only 12 years old it appears as if 25. The carpeting is old and worn, there is significant mold in the bathroom of our suite, the furnishings are worn and damaged in places. The bed was comfortable. We were fortunate to be upgraded to a suite so we were comfortable for our 2 night stay. The buffet breakfast was pretty standard but, unlike other Dedeman Hotels, there was no option offered for cooked dishes. The location is on the cusp of a poor neighborhood, not that it appears dangerous. We drove or took a taxi to visit the museum or dine.
Stayed 2 nights in Nov 2019

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

peris

Disliked: Cleanliness, property conditions & facilities, room comfort
not bad
first off all i will stay for 1 night till 5am but not deserve 4star bad finishing in construction all bathroom walls and doors are old must be changed but friendly stafe , clean , good location
Stayed 1 night in Jul 2019

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2019

6/10 Okay

Bernard

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed
We were very pleased to be upgraded to a spacious suite but overall the hotel was quite expensive and not good value. The main problem was cleanliness: we had to eat breakfast (itself poor) amidst the debris of the night before. Quite disgusting. We had a good lunch when we arrived and were assured that we could be served wine with our evening meal (it was my husband’s 70th birthday). When we went down to dinner we were refused wine on the grounds that a group was coming and offered beer. We dined both nights at the Hilton, cancelled our third night at the Dedeman and moved to the Hilton for a better price, better service, more modern rooms and facilities and a very different level of cleanliness.
Stayed 2 nights in May 2019

4/10 Poor

SUSAN

Disliked: Property conditions & facilities, room comfort
It was OK, but the air conditioning was really poor. It didn't cool the room and was switched off for part of the day, which wasn't helpful when you were sick and spending the day in the room. Also, there was no food in the day as it was Ramaddan.
Stayed 1 night in May 2019

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Very helpful staff
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible and somebody takes its star.
My experience with this otel was terrible.it seems 5 star hotel but i stayed better hotel 3 star.everthing was old and broken in the room.in the breakfast i find insect in the meal (i think it was sesame but it was insect) and %70 was in the breakfast was day old.
Stayed 1 night in Jun 2017

8/10 Good

Zlfkr, ZK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the heart of Urfa, clean and comfortable
Very good breakfast, clean rooms, polite staff. Suitable for guess with babies. I was pleased.