Hotel El-Ruha

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El-Ruha

Meeting facility
Front of property - evening/night
Indoor pool, sun loungers
Interior
Suite | Minibar, in-room safe, desk, soundproofing

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Gym

Explore the area

Map
Haleplibahce Caddesi Balikligol Civari, Yeni Mahallesi No. 55/A, Sanliurfa, 63200
  • Golbasi Park
    2 min walk
  • Pool of Sacred Fish
    2 min walk
  • Fish Lake Bazaar
    2 min walk
  • Sanliurfa (SFQ)
    26 min drive

Room options

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite

  • Sleeps 3
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel El-Ruha

5-star hotel in Eyyübiye
This hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel El-Ruha offers 87 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Hotel El-Ruha features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a fitness center, a terrace, and a garden. Onsite valet parking is complimentary.

Hotel El-Ruha has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Turkish cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

El-Ruha Sanliurfa
Hotel El-Ruha Hotel
Hotel El-Ruha Sanliurfa
Hotel El-Ruha Hotel Sanliurfa

Hotel El-Ruha Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 67 reviews" "
Rating 8 - Good. 21 out of 67 reviews" "
Rating 6 - Okay. 17 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 4 out of 67 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is beautiful but needed maintenance. Air conditioning was not adequate, bathrooms were not cleaned well, and could not figure out how to operate the TV. We had no hot water in the bathroom plus the shower head was broken. It's a shame cause it could have been a nice hotel with basic maintenance.
Stayed 1 night in Jul 2022

6/10 Okay

Yuen Hung Sylvia

Traveled with partner
Disliked: Amenities, property conditions & facilities
More like a three star property in terms of the room and facilities but on the plus side: in a prime location in town in Urfa
Stayed 1 night in Feb 2022

8/10 Good

Salar

Traveled with family
Liked: Property conditions & facilities
Good but needs more.
Wonderful hotel with historic theme of Urfa. The building is looking old and in need of more care and maintenance. I didn’t like the beds. They were not the quality of 5 stars at all. The mini bar was empty with only one bottles of water. My stay was in winter the room didn’t get warm enough at night.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omer was extremely helpful and attentive
Stayed 2 nights in Jun 2021

6/10 Okay

Daniele

Liked: Cleanliness, staff & service
Interesting place
The hotel looks amazing from the outside and the reception area but it is obviously very old which is fine but they need to do some updates. My mattress and pillows were very uncomfortable. Definitely need to update those. The WiFi there is horrible. If you can get on you will get kicked off in no time at all. The staff was very friendly and helpful. The food at the breakfast buffet was delicious. I looked forward every morning to eating. The hotel was very clean and practicing all the extra cleanliness and safety measures due to COVID. Because of that, I could not use their beautiful indoor pool which is why I booked a room with them in the first place. The place would really be amazing if they would get some decent WiFi and some furniture updates in the rooms.
Stayed 4 nights in Dec 2020

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of Sanliurfa
Great location to explore central Sanliurfa. Room service did mix up my order three times during my stay but considering restaurants were not open I didn't have many options.
Stayed 2 nights in Nov 2020

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This is the best hotel in terms of location on Sanliurfa - it’s within just feet of the main attractions and across the street from museum of mosaics
Stayed 1 night in Oct 2020

6/10 Okay

Ghiath

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice look and feel of the hotel. Only a few staff know English so difficult to communicate, however, they clearly and visibly try their best to please you and be hospitable and welcoming. The location is fantastic, as all the main attractions of the city are within walking distance.
Stayed 1 night in Oct 2019

10/10 Excellent

MahmutGurbuz, Istanbul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unigue design, Good service and perfect breakfast
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Review
I booked for one night, on that day, i came late night to find out that they have taken my stuff from the room to a storage. they should have called to check if i wnat to extend my stay or not, furthermore, their invoicing for the two days was confusing process.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel but old i thank 2 star good for this hotel
Stayed 1 night in Mar 2019

8/10 Good

sardar

Liked: Room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel
Historic hotel, very centrally located. Comfortable bed and pillows. Good breakfast buffet. I left something in my room after checking out. We called when we got home, and the staff promptly mailed it back to us. Thank you!
Stayed 2 nights in May 2017

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezi ve konforlu
Balıklıgöle yakınlığından tercih ettim. Çok konforlu ve çalışanlar güler yüzlüydü.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey çok güzeldi, çok teşekkür ederim:
Stayed 1 night in May 2024

4/10 Poor

Fatma

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Tülin

Traveled with group
Disliked: Property conditions & facilities, room comfort
Hayal kırıklığı
3 arkadaş 1 odada haftasonu kaldık. Oda aile odasıydı. Oldukça büyüktü ancak çok eşya ile doluydu ve koltuklar/yataklar hiç rahat değildi. Yerdeki halılar toz kokuyordu. Odanın bakıma ve tadilata ihtiyacı vardı. Otelde alkol yok. Kahvaltı yetersiz. Daha doğal ve yöresel bir kahvaltı beklentisi içindeydik. Konumu çok iyi. Camdan Balıklıgöl manzarası çok güzel. Birkaç yıl önce heybetiyle beni etkileyen El Ruha'dan çok memnun kalmadık.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Stayed 1 night in Jul 2022

2/10 Terrible

Delal

Disliked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

JUNGHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
관광에 최적의 위치~~
호텔은 좀 오래됐지만 위치가 매우 좋습니다. 바로 건너편이 fish lake, 시장과 박물관이 있고 친절합니다.
Stayed 1 night in Jan 2022

2/10 Terrible

Edip Jan Demirpolat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bir daha asla gelmem gece biraz bile yatamadım sıcaktan klima bile çalışmıyor
Stayed 1 night in Aug 2021

6/10 Okay

Coskun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Konumu çok iyi fakat yatagi çok kotu ve klima çok rahatsiz edici. Personeli çok iyi ve temiz bi hôtel.
Stayed 1 night in Aug 2021

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsame Tage im Hotel El Ruha
Entspanntes und aufmerksames Personal. Pool in der Grotte ist sehr zu empfehlen.
Stayed 2 nights in Jul 2021