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Hotel Eden Roc

4.0 star property

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Indoor pool, seasonal outdoor pool, sun loungers
Poolside bar
Restaurant
Double Room, Sea View | In-room safe, desk, iron/ironing board, cribs/infant beds
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
Punta Port Salvi s/n, Sant Feliu de Guixols, 17220
  • Sant Feliu de Guixols Beach
    ‪10 min walk‬
  • Parc Aventura
    ‪5 min drive‬
  • Platja d'Aro Beach
    ‪18 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪42 min drive‬

Room options

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About this property

Hotel Eden Roc

4-star Sant Feliu de Guixols hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is not available.
Hotel Eden Roc offers 160 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Hotel Eden Roc features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 5 meeting rooms. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a fitness center, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Eden Roc is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Restaurante Eden Roc - Onsite restaurant.
Bar Eden Roc - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 16.50 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Eden Roc
  • Restaurante Eden Roc

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 600 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note: guests are required to wear slippers and bathing caps to access the spa facilities. Guests must bring their own. Children 17 and under are permitted in the spa facilities from 1-8 PM daily.
This property requires guests to wear a swim cap in the indoor pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Self parking fee: EUR 16.50 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HB-000298

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eden Roc Sant Feliu de Guixols
Hotel Eden Roc Sant Feliu de Guixols
Hotel Eden Roc Hotel
Hotel Eden Roc Sant Feliu de Guixols
Hotel Eden Roc Hotel Sant Feliu de Guixols

Hotel Eden Roc Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 181 out of 470 reviews
Rating 8 - Good. 208 out of 470 reviews
Rating 6 - Okay. 48 out of 470 reviews
Rating 4 - Poor. 24 out of 470 reviews
Rating 2 - Terrible. 9 out of 470 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Eden Roc is a lovely hotel in a great location. Front Desk staff could be better, sometimes grumpy and not that well trained. Check in and check out is not close to slick but the rooms ( many recently refurbished) are good, the pool is great but very cold! Breakfast is good but if you sit outside you have to contend with the pigeons ( they need to invest in an angry looking stone hawk or owl to deter them (?) but overall our fourth stay and happy to return next year.
Stayed 3 nights in Sep 2024

8/10 Good

Debbie

Traveled with partner, Traveled with pets
Liked: Amenities
Beautiful hotel lots of potential to be amazing!! Limited on dining options and food not great. Location worked for us short scenic walk into town . Town had lots choice for dining. Reception staff excellent. Dining not so good. Rooms clean and tidy.
Stayed 3 nights in Jul 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and hotel is amazing. Room we got was a bit dated, but comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Jordi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, superb!
Stayed 2 nights in Jul 2024

8/10 Good

Peter, Norwich

Stayed 1 night in Jun 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location and lovely pool. Breakfast is great on the terrace ( apart from the pigeons!) Had an evening meal once but quite average and much better to walk into town (20minutes downhill and 30 minutes back!) Third stay in four years and happy to return
Stayed 4 nights in May 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a hardworking staff that did a great job keeping the hotel clean. I was also very impressed with those working in the dining area. All were very professional and most bilingual and trilingual. The beds were very comfortable and the food in the dining room was great. The hotel is beautiful and has amazing views. My only suggestion would be to update the interior of the hotel, lobby, rooms and bathrooms. AND to heat up the pools and hot tubs and steam rooms 😩 The hotel would be absolute perfection! Thank you for a great and memorable stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa Brava at its best
A great venue, attentive friendly staff, newly renovated. Great free breakfast and very reasonable dinner buffet with a great selection. A wonderful stay of 4 nights.
Stayed 5 nights in Jun 2023

8/10 Good

Catherine

Traveled with family
Liked: Room comfort
Wonderful location
The hotel has a truly magnificent setting and views out to sea. Our rooms overlooking the sea were fabulous. Newly decorated, we enjoyed huge and comfortable beds and great bathrooms. The refurbishment is clearly still underway so works were happening in hallways and stairwells. Staff seemed quite confused also. No signs meant we were frequently lost finding our way about the complex. Breakfast was wonderful with a buffet of great variety. Pools inside and out both wonderful. The indoor one retains some of the faded charm of this hotel’s past. I love this place but I don’t think It was ready for guests at the start of April. Needs must, I am sure, so it was worth putting up with no TV connection and being lost in half finished corridors.
Stayed 2 nights in Mar 2023

4/10 Poor

NANCY

Stayed 2 nights in Mar 2023

10/10 Excellent

Christer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Setting, Super Location, Wonderful Food with well presented Dishes, Comfortable Bar Lounge, Lovely Walks on Property. The Staff extreemely helpful and Friendly. Had an enjoyable 4 days at Christmas. Thank you Eden Roc.
Stayed 3 nights in Dec 2022

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the service in the restaurant was not good. Staff were chatting in kitchen, not attentive to guests. The hotel could have put a rail or more help to get into the sea.
Stayed 3 nights in Jun 2022

8/10 Good

EXPEDIA

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Hotel will visit again!
Second visit to Eden Roc with the pandemic in between as would have been earlier than 2022. Great breakfast service, could start an hour earlier (7am) especially for departing guests. Sea facing room was great with balcony. Pool is great but chilly at the start of the season, but you get used to it! Location half way up the hill will be challenging for some. Check in is at 3pm and Front Desk staff are a little rigid on that one as got a funny look when wanting to check in ten minutes early. Pool towels are “Spartan” and could be improved. St Feliu (the town) is an unspoilt and definitely a Spanish resort so brush up on your language skills to make the best of this location.
Stayed 7 nights in May 2022

2/10 Terrible

Cesar

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The costumer service was terrible, workers of the hotel were not saying your welcome, hello, or even raising the head to respond to hello with the head, everyone was looking in a way mad, and they offer double beds but in the reality they just have to individual beds together, something that for me is a SCAM!
Stayed 2 nights in Apr 2022

10/10 Excellent

Kateryna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great service, wonderful view, very clean! Lovely!
Stayed 3 nights in Apr 2022

4/10 Poor

Aubrey

Stayed 1 night in Mar 2022

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel muy bonito y cómodo. Servicio mejorable
Nos quedamos mi pareja y yo 3 noches a mediados de octubre. Las instalaciones del hotel están muy bien. Aunque se nota que es antiguo, está muy bien mantenido y las habitaciones son amplias y cómodas. Su situación en la montaña frente al mar, la piscina y el spa son fantásticas. Las opciones de comida se limitan a los horarios establecidos para cada comida. No hay opción de comidas más ligeras fuera de eso horarios y el staff no te ayuda al respecto. Tuvimos que pedir comida delivery al pueblo para comer un bocadillo en el hotel. Había un solo bar funcionando dentro del hotel. No hay ningún tipo de servicio de comidas o bebidas en la playa ni en la piscina. El acceso al mar desde la playa es a través de una rampa de cemento. El hotel solo tiene unas 4-5 plazas de parking propias, por lo que es necesario aparcar en la playa. Para comer o cenar fuera del hotel hay que bajar al pueblo que son 10minutos andando. Teniendo en cuenta todo esto, lo recomendaría
Stayed 3 nights in Oct 2021

4/10 Poor

Jon

Stayed 1 night in Oct 2021

10/10 Excellent

M EVA

Stayed 2 nights in Sep 2020

4/10 Poor

Roque

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nowhere to eat or drink...in an isolated location.
No restaurants opened, no bars...no pool....no convenient store, supermarkets or whatsoever in the surroundings to grab a byte...the place is spectacular but they need to keep some of their bars/restaurants opened or at least communicate that there will be none of them available when booking it. The hotel location is superb but the fact that was no place to eat or drink destroyed our stay.
Stayed 1 night in Aug 2020

10/10 Excellent

Astra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019