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Hipotels Hotel Don Juan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hipotels Hotel Don Juan

On the beach, beach towels
Poolside bar
Outdoor pool, sun loungers
Mediterranean cuisine
Mediterranean cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
Paseo D'en Joan Llinas, s/n, Cala Millor, Sant Llorenc des Cardassar, Mallorca, 7560
  • Cala Millor Beach
    3 min walk
  • Punta de N'Amer
    18 min walk
  • Bona Beach
    19 min walk

Room options

View all photos for Double Room, Pool View (2 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (2 adults + 1 child)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Pool View (3 adults)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (3 adults)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double room, pool view (1 adult + 2 child)

Desk, iron/ironing board, bed sheets

Double room, pool view (1 adult + 2 child)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Pool View (1 Adult)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (1 Adult)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double room, sea view (1 adult + 2 child)

Desk, iron/ironing board, bed sheets

Double room, sea view (1 adult + 2 child)

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Select Sea View

Desk, iron/ironing board, bed sheets

Double Select Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Room, Pool View

Desk, iron/ironing board, bed sheets

Double Room, Pool View

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Select Sea View (1 Adult + 1 child)

Desk, iron/ironing board, bed sheets

Double Select Sea View (1 Adult + 1 child)

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Pool view suite

Desk, iron/ironing board, bed sheets

Pool view suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Sea View

Desk, iron/ironing board, bed sheets

Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Select Sea View (1 Adult)

Desk, iron/ironing board, bed sheets

Double Select Sea View (1 Adult)

  • Sea view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Pool view suite (3 Adults)

Desk, iron/ironing board, bed sheets

Pool view suite (3 Adults)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Select Sea View (2 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Select Sea View (2 adults + 1 child)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Sea View (1 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room Single Use, Sea View (1 adults + 1 child)

  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Select Sea View (3 Adults)

Desk, iron/ironing board, bed sheets

Double Select Sea View (3 Adults)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Sea View

Desk, iron/ironing board, bed sheets

Double Room, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Select Sea View (1 Adult + 2 Children)

Desk, iron/ironing board, bed sheets

Double Select Sea View (1 Adult + 2 Children)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Sea View (2 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room, Sea View (2 adults + 1 child)

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Pool View (1 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (1 adults + 1 child)

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Sea View (3 adults)

Desk, iron/ironing board, bed sheets

Double Room, Sea View (3 adults)

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Pool view suite (2 Adults + 1 Child)

Desk, iron/ironing board, bed sheets

Pool view suite (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About this property

Hipotels Hotel Don Juan

3-star Sant Llorenc des Cardassar hotel with restaurant
Spend the day relaxing on the beach or pampering yourself at Hipotels Hotel Don Juan's full-service spa.
Hipotels Hotel Don Juan offers 126 accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is open daily.
Some rates at Hipotels Hotel Don Juan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Hipotels Hotel Don Juan features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and an arcade/game room.

Hipotels Hotel Don Juan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Mediterranean cuisine.

All inclusive details

All-inclusive room rates at Hipotels Hotel Don Juan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.25 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between March 27 and March 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.25 for adults and EUR 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hipotels Don Juan
Hipotels Don Juan Sant Llorenc des Cardassar
Hipotels Hotel Don Juan
Hipotels Hotel Don Juan Sant Llorenc des Cardassar
Hotel Hipotels Don Juan
Hipotels Hotel Don Juan Hotel
Hipotels Hotel Don Juan Sant Llorenc des Cardassar
Hipotels Hotel Don Juan Hotel Sant Llorenc des Cardassar

Hipotels Hotel Don Juan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 45 out of 122 reviews" "
Rating 8 - Good. 56 out of 122 reviews" "
Rating 6 - Okay. 15 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Una

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good value
Stayed 1 night in May 2024

6/10 Okay

Vivian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is excellent, right on the beach! Hotel is clean. The staff at front desk were very helpful. However, the staff (short blond women and the tall/skinny guy) in the dinning room were in the combat mode rather in the service mode. We brought the breakfast and dinner package via Expedia, but no one mentioned to us any drink wasn’t part of the package although it’s the buffet. They neither presented the list of the drinks nor asked English speaking staff for help, instead speaking Spanish so loudly in the dinning room and I was literally asked if we had money, in English. NOT ACCEPTABLE. To put things in perspective, since we don’t drink, the cost for the drinks were about 5 Euro, like the cost to one ice cream. This were on for 3 dinners out 5. They need to be retrained. Clearly, there was a language barrier, but more importantly it was the attitude, as we travel around the world, language barrier becomes much less issue nowadays.
Stayed 5 nights in May 2024

6/10 Okay

carl

Traveled with family
Liked: Cleanliness
Poor view
We paid extra for the sea view, but ended up with a very restricted view on the 1st floor. In my opinion the should not charge extra for such a poor view
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

MANUEL

Stayed 3 nights in Jun 2023

10/10 Excellent

Iudit-Hajnal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Katharina, Cardiff

Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice view, rooms lack certain amenities
There is no mini fridge in the room and the beds were on wheels which meant the beds moved constantly. However the seaview was great.
Stayed 6 nights in Aug 2021

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time Mallorca - very good
The hotel is very nice and clean. The staff was helpful and friendly and in particular the restaurant staff was very nice. We would def stay here again.
Stayed 9 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed with the poor treatment we were given from some of the hotel staff. The air conditioner in our room was not working when we arrived and they wanted us to stay overnight in this hot room after traveling 10 hours. They refused to give us another room. Eventually, it was fixed in a short time. Our bed sheets were not changed throughout our stay (7 days). I purchased my own. They did not provide soap or shampoo. The room was not swept nor vacuumed. The safe did not work. It’s a no frills hotel. If you wanted an iron or a pool towel you had to pay for it. The floor light outside our room did not work. You had to walk in the dark to the elevator. We pointed these things and nothing was done. I didn’t want to ruin my vacation, so I said nothing more. The hotel is right across the street, which was a plus. I do not recommend this hotel. Stay at your own risk.
Stayed 7 nights in Jul 2021

10/10 Excellent

Iudit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 3* hotel, better than some 4* hotels I had previously stayed in. Delicious food and great variety, with a huge buffet of sweets and deserts. Very clean hotel, friendly and helpful staff. Great localisation (we had a sea view room on the 4th floor, and a breathtaking view towards the sea). Very comfortable beds (the mattresses seemed new). Air conditioning working very well, despite the hot weather outside. I would definitely recommend it.
Stayed 7 nights in Aug 2019

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended 3* hotel
Pleasant stay, well appointed hotel. Spotlessly clean. Efficient check in and departure. Lack of English TV channels the only real negative.
Stayed 4 nights in Apr 2019

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
German resort - lovely hotel but be prepared..
Hotel and staff were lovely, definitely had a 3star feel with old fashioned security boxes, no kettles in rooms, no fridge and all inclusive very limited beyond the restaurant. Pool closed till 10am so no early swims. Then closed by 6pm !!! All the staff were lovely but a little surprised that two English people had checked in. This is a predominately a hotel for German tourists and whilst all were friendly it did mean every sunbed had a towel on it even when they went to the beach all day! I think this also influenced the catering as every meal was based around meat/sausage some fish but vegetarian dishes were limited to plan pasta with take you luck sauce and salads ! The hotel does have rules about footballs in the pool and bed saving but nothing was done to inforce this. Shame as having to get up every morning before 7am to join the I need a sunbed rush is ridiculous and exhausting!
Stayed 5 nights in Jun 2018

6/10 Okay

José, orlando

Liked: Cleanliness, room comfort
Close the beach nice buffet breakfast
Terrible if you drive. no valet park and you park 3 blocks from hotel !! To take your luggage very inconvenient because you stay in a non parking area and one way street !!
Stayed 1 night in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spotless, beautifully appointed. Gorgeous shower. Make sure you include the breakfast buffet in your reservation as local restaurants don't open until 10am. I'd return in a heartbeat.
Stayed 3 nights in Sep 2017

8/10 Good

L, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location on the beach front
This was the best 3 star I've stayed in. The staff were excellent and all rooms seem to have a sea view. The hotel was mostly full of old German couples with very few families which was great as it meant it was easy to obtain a sun lounger by the pool even at 11am! We would definitely return in the future.
Stayed 5 nights in Aug 2017

8/10 Good

Neil, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant position next to the beach and right in
The hotel was great however be prepared to be amongst a very small minority of British guests. The food was very good although once again it is prepared with the majority German guests in mind.
Stayed 7 nights in Jun 2017

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach front and centre of shopping area
Everything perfect for a short spring break, the only dissapointment was numerous dishes were not labeled or vegetarian options pointed out.

10/10 Excellent

Graham, newcastle, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super service
Excellent service friendly staff food excellent selection very German hotel good location for resort

8/10 Good

Anne, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Cala Millor!
The Hotel Don Juan had a fabulous breakfast and excellent location. When we first arrived we thought the room felt a bit empty with the bare floors, but it made sense after all the sand we brought in from being on the beach each day. Our room had a beautiful view of the Mediterranean. The staff was very helpful, especially with our late night arrival. Our greeter walked out onto the street to make sure we parked in a legal spot (and my husband said he even parallel parked our car in the tight spot for us :-)). We had a great stay and would be happy to recommend this hotel to other travellers.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Moved to this hotel after a poor experience at another hotel and had a lovely stay. It's a family hotel..you get the typical 'towels reserving sunbed' crowd, but thankfully there was always enough spare. Friendly and helpful staff

10/10 Excellent

Mackenzie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-stars!!
This hotel was absolutely outstanding! I would certain not call it a 3 star hotel, because it felt like a 4 star hotel. The food, staff, and room were fantastic. I could not be happier with my stay at this wonderful hotel. I would highly recommend it to anyone!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tracey, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, friendly staff
very enjoyable stay, friendly, caters for a lot of German holiday makers but was fine with us. No problems at all.Pool is unheated and very cold especially in April. lol managed to get in once !!! Reception staff extremely helpful giving us advice on places to visit, maps bus routes times fares etc. Food was excellent we were all inclusive. Had a lovely sea view room.

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a great location
We stayed here for 4 nights, the hotel is super clean in a great location right in the middle of Cala millor and I would definitely give it more than 3 stars. we stayed all inclusive, the food was good and have a great variety everyday. the staff is very helpful and I would highly recommend it.