4/10 Poor
Ilya
Traveled with family and small children
Sep 27, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me, my husband and our sun were sick from the food, everyone has thrown up and constantly had a diarrhea. We had spoiled fruits a couple of times and asked to change the plate (thanks to the stuff - they did that), whole fruits in the restaurant were dirty, we needed to wash them before eating.
The time for lunch is 12.30-14.15, which is exactly the sleeping time of many toddlers. Even 12 would be nice to have. We ended up eating separately and taking food to our baby.
The water in the kids swimming pools was quite cold, interestingly colder than the big ones and the sea.
I saw the bartender poured the cheap gin to a bottle of Bombay gin, he noticed I saw that, but he continued doing that.
The cleaning service is awful, sometimes they forget to change the towels or clean the floor. And there is no cleaning on Thursdays, not a big deal, but for 4 stars hotel?!
We changed our tickets and checked out earlier, the stuff at the reception was not interested in knowing the reason. When I asked is it ok with you that your gusts are leaving earlier, they told me they don't care as it is not there hotel
Ilya
Stayed 14 nights in Sep 2024