See all properties

Protur Biomar Sensatori

5.0 star property

Choose dates to view prices

Photo gallery for Protur Biomar Sensatori

View from property
Exterior
Junior Suite (Premium) | Premium bedding, down comforters, minibar, in-room safe
Lobby
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
De Baladres, 5, Sant Llorenc des Cardassar, Balearic Islands, 07560
  • Strandpromenade
    ‪8 min walk‬
  • Playa de Sa Coma
    ‪9 min walk‬
  • Punta de N'Amer
    ‪12 min walk‬

Room options

View all photos for Standard Double Room, Balcony (Adult's Only Area)

Standard Double Room, Balcony (Adult's Only Area) | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Balcony (Adult's Only Area)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Balcony

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Private Pool (Adult's Only Area)

Double Room, Private Pool (Adult's Only Area) | Premium bedding, down comforters, minibar, in-room safe

Double Room, Private Pool (Adult's Only Area)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

About this property

Protur Biomar Sensatori

5-star Sant Llorenc des Cardassar hotel close to Cala Millor Beach
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Sant Llorenc des Cardassar? This hotel has facilities measuring 10764 square feet (1000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Airport shuttle fee: EUR 90 per vehicle Airport shuttle fee per child: EUR 0 (up to 12 years old) Self parking fee: EUR 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.
Protur Biomar Sensatori features a full-service spa, hot springs, and 3 outdoor swimming pools. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include a conference center. This luxury hotel also offers an indoor pool, a children's pool, and a health club. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site. A total renovation of this property was completed in April 2022.

Protur Biomar Sensatori has designated areas for smoking.

Asian - This restaurant specializes in Asian cuisine.
Azafran - This restaurant specializes in Mediterranean cuisine. Open daily.
La Toscana - This restaurant specializes in Italian cuisine. Open daily.
Grill - This restaurant specializes in Mediterranean cuisine. Open daily.
Altair - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Altair
  • Asian
  • Azafran
  • Grill
  • La Toscana

Things to do

  • 15 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Health club
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,764 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (34 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 31 and April 1.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biomar
Biomar Gran
Biomar Gran Hotel
Biomar Hotel
Protur Biomar
Protur Biomar Gran
Protur Biomar Gran Hotel
Protur Biomar Gran Hotel Sant Llorenc des Cardassar
Protur Biomar Gran Sant Llorenc des Cardassar
Protur Biomar Hotel

Protur Biomar Sensatori Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 209 reviews
Rating 8 - Good. 56 out of 209 reviews
Rating 6 - Okay. 9 out of 209 reviews
Rating 4 - Poor. 1 out of 209 reviews
Rating 2 - Terrible. 0 out of 209 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was just perfect. We got the room with the private pool. (Junior swim up I think it was called) absolutely amazing! Perfect views. Staff are helpful polite and just great. Two members of staff really made our stay perfect. Tomas
Stayed 7 nights in Sep 2021

8/10 Good

Pedram

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good, quiet and well-equiped hotel
The hotel and it's cleanliness and facilities were better than average and satisfactory. Service and staff were spot on although there was a few challenges with their English conversational skills. The main drawbacks were a very unstable internet connection and unavailability of spa services. The gym area also needs attention.
Stayed 7 nights in Oct 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super five star hotel
Hard working & friendly staff -no one walks past you without saying hello. Everything runs like clockwork. Good selection of food at breakfast and dinner. There are two pools-one for adults and one for children. There is access to the spa, tennis, golf etc and other restaurants.
Stayed 12 nights in Sep 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very chilled out and relaxing stay, staff are super friendly, the food is really tasty and the hydro therapy pool is the stuff of dreams !!!!
Stayed 7 nights in Sep 2021

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2021

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled with our 17 month old daughter and stayed in a ground floor suite with a large terrace. The room was perfect for 3 of us and the terrace big enough for our daughter to run around which she loved. The pool and pool area are great and kept very clean. The terrace restaurant was great for lunch and breakfast and dinner in the buffet restaurant were both excellent. The beach at Sa Coma is lovely and sandy with sun beds for rent for the day. Sa Coma itself isn’t great (very touristy with a few average restaurants) but the hotel made it worth it. Would definitely recommend for a family.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort but not 5-star service.
Overall we enjoyed our stay but we expected more from a 5-star resort. The front desk staff was very friendly, breakfast was very good, dinner was fair - one night was very good, the other nights the food was average. Service at dinner could have been better. For example, one night we ordered a bottle of wine and a bottle of water and the wine was delivered to the table but not opened. Once I found a waiter, I asked if he could open the bottle and he responded, "Just a minute" and he stood there entering something on his tablet. Eventually he sent someone over to open the wine which was unnecessary as i could see he was carrying an opener. We stayed in the 4th floor with the semi private pool and the first day there was a dead bird in there. We arrived on a Friday but the pool wasn't cleaned until Monday (the bird was removed immediately when we contacted the front desk). There were many bugs and a dead lizard in the overflow area. Not ideal. The mini fridge in the room took more than a day to cool items off because it was initially on the lowest setting. The room was spacious, the beds were awesome, and there was plenty of room. The furniture was uncomfortable though and we had small ants on the counter by the TV and the coffee maker. Very odd as there was no food up there. The hotel had free bikes which were nice and the spa area was nice. One day we received fresh fruit in our room which was a nice touch. Overall, good experience but room for improvement.
Stayed 3 nights in Sep 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel with amazing staff!
By far, the best hotel we have ever stayed in. Where to begin! The pools were both huge and very clean, with plenty of sun loungers and 4-poster sun beds available. The breakfast was incredible, such a huge variety of great quality and fresh food. The lunch available at the Terrace Restaurant was delicious and the swim-up bar offered very 'generous' servings. The cleanliness was incredible, with the cleaning staff doing a fantastic job to keep such a large hotel incredibly clean as well as the sun loungers being disinfected after each use. At night time, the piano bar had live music and plenty of outdoor seating to enjoy the warm evenings. The location was fantastic! We travelled to around 10 beaches on the island, but our favourite was still the beach nearest to us, with large stretches of sandy beach, plenty of restaurants and very calm water. However, above everything else mentioned in this review, we would really love to thank the staff. Every morning we were greeted with a smile and chat from the friendly staff working at breakfast time. The breakfast area remained open despite my partner and I running late regularly. They even bought me coffee after the machines had been turned off and breakfast had technically ended! During lunch we would speak in Spanish and they would help us to learn the correct pronunciations and words. One of the hardest parts of leaving this hotel was leaving the staff who we befriended. Overall, a fantastic hotel with amazing and friendly staff.
Stayed 15 nights in Jul 2021

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely holiday
The hotel service was excellent. The rooms were generous in size, cleaned daily and plenty of amenities available. The beds were large but the mattress might be too hard for some. Pool areas excellent - separate adults and children. Good food choices and a well stocked bar. Free bikes available and a sports centre as well.
Stayed 5 nights in Aug 2021

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2021

8/10 Good

Silvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and facilities were superb. The room was also a wonderful size with a reception area and could comfortably fit a small family. Do not forget to check out the spa facilities, we waited until the end of our trip and wish we had sooner, there are so many spa treatments and options that are available. Be sure to visit on your first day at the hotel.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Overall stay was Amazing. The Breakfast and Dinner Buffet was Top Notch and worth every penny. The pool was great for my daughter. The Junior Suite was spacious and quiet despite being very close to the family pool. The Terrace Grill was Awful and the hotel should seriously fire anyone connected to the quality of food. It was poor at best. The toilet seat in the room was partially disconnected and the AC in front room didn't work well. The AC in the bedroom worked so well, we didn't notice until the 5th day. These issues actually weren't reported because they seem so minor because everything else was so great. The Staff were always very friendly and accommodating despite the check in error with Expedia. If they improve the quality of food in the Terrace Grill, this hotel will truly be a 5 Star Hotel.
Stayed 4 nights in Jul 2021

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, room comfort
Good family rooms
Lovely pool and big family rooms (we had a suite on the 3rd floor with 2 balconies). A bit of a mix up on check in we had to change rooms but otherwise it’s been a good experience. Breakfast is good with lots of choice, room service a bit underwhelming. Near a very nice beach
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doesn’t really compare to other 5* hotels. Pros - Good, but not exception food, that varied in quality. Main buffet was nice. Terrace bar was terrible. Nice, helpful staff. Variety of solid live music every night. Cons - Facilities and rooms are tired looking. Floor and shower in room was broken. Kids pool is very basic and boring. Kids club is one small hit with some painting materials, only open for a few hours in the morning and afternoon.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel! Staff very friendly and really enjoyed our stay.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a disastrous booking in another hotel we found protur biomar which was a nice hotel. We got a free upgrade on our room which was an added bonus. Me and my partner enjoyed our 6nights here.
Stayed 3 nights in Jul 2021

8/10 Good

CHERIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super family-friendly with great staff
The hotel has the nicest staff I‘ve ever encountered, everyone was just really great during our 7-day stay. It’s a very family-friendly hotel with lots of amenities for kids. The half board was really nice, with great breakfast and dinner buffets. The rooms are pretty and modern and the hotel has several very nice inside and outside pools. We very much enjoyed our stay. The only downside was the location of the hotel. Sa Coma and the surrounding villages are super touristy and not really authentic and also it’s pretty far away from everything else on the island.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed with the facilities within the hotel, the cleanliness and the staff. Everyone was very friendly and extremely helpful. After a long journey and clearly being tired, we were offered a welcome drink in reception. The spa was a welcome treat. Unfortunately only the buffet was open whilst we were there so we didn’t get to sample the restaurants. It would have been helpful to have been told this beforehand. The evening buffet, which we used on the first night, was, we felt, overpriced and the food was average. We did, however, find the breakfast buffet very good.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This hotel was quite nice. My wife and I went and enjoyed the pool areas and the rooms were large and clean! The facilities had a myriad of activities. We had friends who stayed in a nearby villa and they all came over to hang out! My only criticism is the buffet dinner was average but the buffet breakfast was excellent.
Stayed 3 nights in Sep 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 5 star hotel with good amenities
This is our second stay at this hotel. The rooms are very comfortable and the cleanliness in the whole hotel is second to none. The staff are well trained and would never walk by without greeting you. Both times we’ve chosen half board - the buffet selection is excellent and you can opt to dine in one of their nearby affiliated restaurants (extra charge). Locally there isn’t a great choice of local restaurants for dinner (Burger King and some themed restaurants). The Protur group has quite a few hotels to suit most tastes in this resort- the Biomar Grand seems to be the most upmarket one with its five stars. Included in your stay is one spa circuit per day. There is an adults only pool and a family pool. Within the whole site are various sports activities (some are free) such as mini golf, golf driving range, a water park, a small safari park & tennis. The nearby beach is sandy with chairs and umbrellas to rent and has a pleasant promenade. Bike hire and boat trips are available.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities. Good food. Easy accesibility the beach. Good number of activities in the evening. Family friendly.
Stayed 5 nights in Aug 2019