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Hotel Caravel

4.0 star property

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Photo gallery for Hotel Caravel

Triple Room, Multiple Beds | Minibar, in-room safe, blackout drapes, soundproofing
Aerial view
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby lounge
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
Via Crawford, 61, Sant'Agnello, NA, 80065
  • Corso Italia
    ‪7 min walk‬
  • Piazza Tasso
    ‪3 min drive‬
  • Sorrento Beach
    ‪22 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪54 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, blackout drapes, soundproofing

Family Room

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Comfort Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, blackout drapes, soundproofing

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Minibar, in-room safe, blackout drapes, soundproofing

Triple Room, Multiple Beds

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, blackout drapes, soundproofing

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Balcony

In-room dining

Superior Room, Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Flexible Room (room change)

Minibar, in-room safe, blackout drapes, soundproofing

Flexible Room (room change)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Caravel

4-star Sant'Agnello hotel walkable to Gulf of Naples
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a hot tub are onsite.
Hotel Caravel offers 88 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Sant'Agnello hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Caravel provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This family-friendly hotel also offers a rooftop terrace, a library, and an arcade/game room. A complimentary area shuttle within 2 km is available for guests. Onsite parking is available (surcharge).

Hotel Caravel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Il Fiocco - Overlooking the garden, this restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Self parking on site (EUR 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Il Fiocco

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hot tub
  • Library
  • Piano
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1962
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Renovations and closures

The property is closed between October 1 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063071A1RSID56CZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 May to 30 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caravel Hotel
Caravel Sant'Agnello
Hotel Caravel
Hotel Caravel Sant'Agnello
Caravel Hotel Sant Agnello
Hotel Caravel Hotel
Hotel Caravel Sant'Agnello
Hotel Caravel Hotel Sant'Agnello

Hotel Caravel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 401 reviews
Rating 8 - Good. 141 out of 401 reviews
Rating 6 - Okay. 32 out of 401 reviews
Rating 4 - Poor. 6 out of 401 reviews
Rating 2 - Terrible. 1 out of 401 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Great location considering budget. Staff friendly and enjoyed the breakfast.
Stayed 6 nights in Aug 2024

8/10 Good

Sharan

Liked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Debra Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Joanna

Disliked: Property conditions & facilities
The waiters were very nice , the hotel is not 4 stars ,everything inside belong to the sixties, no way to go around the city unless you call a taxi which hotel take percentage of as the taxi never use the meter .
Stayed 5 nights in Sep 2024

10/10 Excellent

Eamonn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little dated but spotlessly clean with staff that are friendly and very helpful to your every need. Pool was great and the location was superb....walkable to Sorrento but they have a free transfer bus which is handy. No complaints about the food though we only had breakfast every day and it was decent. Not all rooms have balconies so it's best to make sure you have one if thats your thing. All in all i would rate this hotel as a 9 out of 10....suited us.....good value for money.....
Stayed 7 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel, great service, the restaurant staff especially are amazing. Near some exceptional restaurants, walking distance from Sorrento, plus the shuttle bus makes excursions easy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Raquel

Stayed 5 nights in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Spotlessly clean everywhere. Very friendly and helpful staff who can’t do enough to help. A 25 minute walk into Sorrento which is a long way in the heat but the hotel provides a frequent free aircon shuttle bus there and back. Also lots of lovely bars and restaurants near to the hotel so you don’t have to go into Sorrento centre if you don’t want to. We ate in the hotel each night. Menu different every day and lots of variety and always something we enjoyed. Pool was clean and never too busy. Plenty of sun loungers. Hotel provided towels for the pool. Rooms spacious and fantastic aircon. Great views of Vesuvius and sunset from the roof top terrace. Would love to stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kelliann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay . Shuttle into Sorrento was great . Liked the location . Helpful staff
Stayed 7 nights in Aug 2024

6/10 Okay

Suze

Rooms small but clean. Food was okay - nothing special. It’s more like a 3 star hotel - def not 4.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Attentive staff. Wonderful food. Great bed, and comfort pillow.
Stayed 4 nights in May 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff was excellent, particularly at breakfast - very friendly and attentive. Rooms always clean, would recommend pool facing rooms if you want afternoon sun from balcony.
Stayed 5 nights in Apr 2024

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast great. Service very good.
Stayed 4 nights in Sep 2023

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is great, the place is clean and nice atmosphere . The only thing I suggest they upgrade the bedding.
Stayed 2 nights in Sep 2023

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful. Nice hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay! Our shower drain was a little backed up, but other than that the staff and amenities were wonderful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Staff & service, property conditions & facilities
We had a very enjoyable stay. All staff were excellent and they arranged three trips for us. The courtesy bus was super, the driver was prompt and very helpful. We were able to watch England rugby in Sorrento and still get back on the courtesy bus. We enjoyed seeing all the local sights. Would recommend Hotel Caravel.
Stayed 9 nights in Sep 2023

10/10 Excellent

Bogdana-Elena

Stayed 2 nights in Sep 2023

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had difficulty locating the property.
Stayed 3 nights in Sep 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Nice pool. Shuttle provided into the city square.
Stayed 5 nights in Sep 2023

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Hotel is well situated. The pool area is very nice. The Hotel just needs a facelift.
Stayed 4 nights in Sep 2023

10/10 Excellent

Zainab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very helpful. Clean hotel, the service was good they provide you with what you need. Free shuttle was a bonus too. The hotel is on a quiet road but very close to sorrento centre which is great
Stayed 3 nights in Sep 2023

8/10 Good

Andrew B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine place to stay.
Hotel was great. Its not brand new, but its very clean and the staff was excellent. Location is about a 20 min walk from downtown sorrento but they have a free shuttle that runs close to there every 30 mins. Wonderful places to eat near by. The only issue we had is we thought the beds were very hard, but thats not something to really complain about.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rachel Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Rooms are immaculate. Wide selection of breakfast. Poolside calm and relaxing, plenty of sun beds. Free shuttle bus into Sorrento was brilliant.
Stayed 7 nights in Aug 2023

10/10 Excellent

Justin L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, especially during the free breakfast which was very good. 1 day they had eggs to order, wish it was every day. Lots of choices, even gluten free pastries. Room was good. The free shuttle to Sorrento was the best. It's a 7 minute drive.Try to book at least 30 minutes in advance or you may have to wait for the second run. Though that's not a long wait. My only minor complaint would be they were unable to provide clear information on what the excursions the hotel provides (I think there is someone there on Saturdays who books as well, but we weren't there). We booked an Amalfi/Positano big boat group tour. We wanted the small tour but they were already booked (do this in advance if you want). The large group was much cheaper. We asked when it returns, we were told 5. We got back a little after 7 and were super exhausted. It was very hot. Amalfi and Positano are similar. After doing 3 hours at Amalfi, 2 1/2 at Positano was a lot in the heat. However, it was a really good value. My last night I asked to book a taxi to the airport and was told it was too late. Eventually they found someone. We had to pay 150 cash or 200 card. 150 is close to what it should be, but I prefer to pay card. That being said, front desk are all super friendly and try to help. Last complaint is they keep your passports at the front desk in plain view of everyone. I saw the desk unoccupied a few times. That's just a nightmare waiting to happen. That being said I would definitely return.
Stayed 3 nights in Aug 2023