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Aparthotel

Cardedeu Coatepeque Residence

Property class: 4.5

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Photo gallery for Cardedeu Coatepeque Residence

A modern building with a pool, surrounded by well-manicured gardens and a view of the water.
A modern building with large windows overlooking a body of water and distant hills.
A modern hotel with multiple levels, a central pool, and lush landscaping.
A person receiving a massage in a room with a view of a lake.
A modern reception area with a wooden reception desk, two round tables, a woven chair, and a decorative plant with orange flowers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
The current price is $232
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Lago de Coatepeque, El Congo
  • Place, Lake Coatepeque
    ‪1 min walk‬
  • Place, Metrocentro Santa Ana
    ‪31 min drive‬
  • Place, Cathedral of Santa Ana
    ‪36 min drive‬

Room options

Standard Apartment, Multiple Beds, Lake View, Lakeside

  • Lake view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Trundle Bed

View all photos for Family Apartment, Multiple Beds, Lake View, Lakeside

A modern bedroom with a large bed, wooden headboard, bedside table with lamp, and a view of a lake and mountains.

Family Apartment, Multiple Beds, Lake View, Lakeside

  • Lake view
  • 388 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Queen Trundle Beds

View all photos for Standard Apartment, Multiple Beds, Balcony, Lake View

A hotel room with a large bed, a view of the sea, and a modern design.

Standard Apartment, Multiple Beds, Balcony, Lake View

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Trundle Bed

Similar properties

Exterior
Cardedeu Coatepeque Hotel
El Congo
  • On private beach
  • Pool
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 528 reviews
Cardedeu Coatepeque Hotel

About this property

Cardedeu Coatepeque Residence

4.5-star El Congo aparthotel steps from Lake Coatepeque
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a poolside bar. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and room service.
Cardedeu Coatepeque Residence offers 8 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Art Deco aparthotel also offers an outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Cardedeu Coatepeque Residence is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:00 AM.
Cardedeu Bistró - This beachfront bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Restaurants on site

  • Cardedeu Bistró

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Room service (limited hours)

Bedrooms

  • 1 bedroom
  • Premium bedding

Bathroom

  • Designer toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Dock
  • Garden
  • Terrace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Free bottled water
  • Limited-hour front desk
  • Proposal/romance packages
  • Tour and ticket assistance

Things to do

  • Boat tours
  • Kayaking
  • Motor boating
  • Paddleboard
  • Water sports equipment

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 3 floors
  • 8 units
  • Art Deco architecture
  • Built in 2015
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 11 2027 to March 13 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: SVC 160.00 per vehicle (roundtrip, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Cardedeu Residence Aparthotel Santa Ana
Cardedeu Residence Aparthotel
Cardedeu Residence Santa Ana
Cardedeu Residence El Congo
Cardedeu Residence Aparthotel
Cardedeu Residence Aparthotel El Congo

Cardedeu Coatepeque Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 298 reviews
Rating 8 - Good. 44 out of 298 reviews
Rating 6 - Okay. 26 out of 298 reviews
Rating 4 - Poor. 10 out of 298 reviews
Rating 2 - Terrible. 8 out of 298 reviews

9.2/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, it makes a good get away for the weekend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice view friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
nice place to stay at
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good people and friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent place, this is our second time staying here and it does not disappoint. We travel as a family so comfort, cleanliness and hospitality are important and they go above and beyond.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff friendly, the view is amazing you cannot take your eyes off the lake.
View coming down the stairs.
We staying in 4A
Hallway
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We arrived late but the security guard made it easy for us to park. Staff very friendly, breakfast was great. The access to the lake is so close to the property. The double bedroom that we booked was more than enough. Would recommend to anyone who travels to Lago de Coatepeque.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing place
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
5 of 5 fall short for this beautiful hotel. Staff was helpful, food really good and excellent rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We were so in love with this property! Everything from the location, the room, the service, the amenities were 100out of 10! Top notch and hands down to the staff being so caring, respectful, and super serviceable!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The views and service that my family and i experienced at our stay was out of this world. Our stay here really made our trip.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean rooms 100% Great staff Lake view so beautiful Pool - always being cleaned
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, stunning view, great staff. Highly recommend and would stay here again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Wonderful view and comfort.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and quiet place to enjoy the weekend .
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Beautiful property.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is beautiful and great for a family trip
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lots of side-seeing lot of local restaurants and miradores
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
It is as beautiful as it gets. Very clean and staff is incredibly friendly. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing lake views + outstanding service. The lake view from the room alone was worth every penny, absolutely stunning, especially in the mornings. Front desk team gave outstanding service throughout. David was especially helpful and went above and beyond to accommodate a last-minute request. Drinks and breakfast at the bistro were highlights too. Griselda provided excellent, very polite and attentive service. Perfect spot for both an evening cocktail and morning coffee. Great place to stay if you are in the Santa Ana area or heading to the volcano. Highly recommended and would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
It was an amazing stay, the hotel is very clean and the staff friendly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect getaway. High price, high value
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay. The staff was friendly and helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Cardeau Residence was truly one of the most beautiful places we’ve ever stayed. The lakefront views were absolutely breathtaking and the entire property felt so peaceful and relaxing. Our two-bedroom, two-bathroom suite was immaculate, spacious, and had a huge balcony overlooking the lake,waking up to that view every morning felt unreal. The restaurant on site was amazing and every meal we had was delicious. Everything about this stay exceeded our expectations. From the stunning scenery to the cleanliness and hospitality, it was the perfect getaway. We can’t wait to come back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, friendly staff
Stayed 5 nights in Jun 2025