MainStay Suites John Wayne Airport by Choice Hotels

2.5 star property

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Photo gallery for MainStay Suites John Wayne Airport by Choice Hotels

Property amenity
Outdoor pool
Lobby
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Pool View | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen

Explore the area

Map
2701 Hotel Terrace, Santa Ana, CA, 92705
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪4 min drive‬
  • South Coast Plaza
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

MainStay Suites John Wayne Airport by Choice Hotels

Santa Ana hotel with in-room kitchenettes
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites John Wayne Airport by Choice Hotels offers 176 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, MainStay Suites John Wayne Airport by Choice Hotels provides a hot tub and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

MainStay Suites John Wayne Airport by Choice Hotels is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

CW Suites Hotel John Wayne Airport Santa Ana
Country Inn Radisson John Wayne Airport CA Santa Ana
CW Suites John Wayne Airport Santa Ana
CW Suites John Wayne Airport
Country Inn Radisson John Wayne Airport CA
Country Radisson John Wayne Airport CA Santa Ana
Country Radisson John Wayne Airport CA
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
CW Suites Hotel John Wayne Airport
Country Inn Suites By Carlson John Wayne Airport CA
Quality Suites John Wayne ta
MainStay Suites Orange County John Wayne Airport
Country Inn Suites by Radisson John Wayne Airport CA

MainStay Suites John Wayne Airport by Choice Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 526 out of 1148 reviews
Rating 8 - Good. 279 out of 1148 reviews
Rating 6 - Okay. 183 out of 1148 reviews
Rating 4 - Poor. 84 out of 1148 reviews
Rating 2 - Terrible. 76 out of 1148 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Business traveler
An average hotel at an average price - no complaints. They do have a good, hot & fresh breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Cooper

Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They put me in a room or toward the back but everything worked just fine. Comfortable furniture were OK. It’s a place I would go back to.
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was missing one of the TVs because they were in the middle of changing out TVs. I was told, but the rest of the property was nice and clean watering. The shower came out hot. I would go back again.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Haoliang

good
Stayed 3 nights in Feb 2025

4/10 Poor

Sandra

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Pool area gym outdide nice Bad room was dirty no tiwels no soap and it had couple of roaches and spiders
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, easy breakfast process
Stayed 2 nights in Feb 2025

6/10 Okay

Van Hung, Toronto

3 nights no clean
Stayed 4 nights in Feb 2025

2/10 Terrible

monica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Based on the reviews I was expecting a decent hotel experience. The hotel is old and musty. The room seems updated but had a strange order. The hotel is not clean nor is it kept up. The second floor is buckling, creating an uneven foundation (very dangerous). We did not feel safe. We checked out within 3 hours and found a safer, cleaner hotel.
Stayed 2 nights in Feb 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean place, good P/V ratio

The bed is pretty comfort, the space is good, service is fine, could be more warm but acceptable, the parking space is too crowded, breakfast is fine, it serves with eggs, sausages not just muffins. The only thing bothers me is the shower head need some fix. Overall, a very good place to stay.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
All staff members were very nice and friendly. Breakfast to-go option was a plus. Wish there was more options, however. Bed was comfy.
Stayed 3 nights in Feb 2025

8/10 Good

Mai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

Giselle

Stayed 1 night in Feb 2025

6/10 Okay

Brandi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was good! It could been a little cleaner. No conditioner or body wash. Overall It was comfortable and the staff was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Claribel, Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant experience clean and quiet
Stayed 4 nights in Feb 2025

4/10 Poor

Mervin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!!!

Terrible terrible customer service! And very unfriendly. Very unwelcoming. Terrible breakfast!! On the second day, they ran out of sausage. No meat. No lotion . No hair conditioner . No body wash Room service is only every 7 days. For two days our dirty towels were left on the floor. Nobody to pick them up and deliver clean towels. Nobody to take the garbage out. Heater/air conditioner doesn’t work properly. It makes loud noises. Blows out barely any air at all. Then it gets super loud and blows out a lot of air. Inconsistent
Stayed 2 nights in Feb 2025

10/10 Excellent

Jakhori

Stayed 1 night in Feb 2025

10/10 Excellent

Angie

Stayed 2 nights in Feb 2025

8/10 Good

Judy

Stayed 1 night in Feb 2025

8/10 Good

Otto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Becky

Stayed 2 nights in Feb 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, Anthony went above and beyond our expectations
Stayed 3 nights in Feb 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Probably stau elsewhere

The area was a little sketchy with a lot of long term residents. The mattress was so thin, I could feel the springs. View was of the 55 freeway. I would not stay here again.
Stayed 2 nights in Nov 2024