MainStay Suites John Wayne Airport by Choice Hotels

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites John Wayne Airport by Choice Hotels

Property amenity
Outdoor pool
Suite, 1 King Bed, Non Smoking, Pool View | 1 bedroom, in-room safe, desk, iron/ironing board
Lobby
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Kitchen

Explore the area

Map
2701 Hotel Terrace, Santa Ana, CA, 92705
  • South Coast Plaza
    5 min drive
  • Santa Ana Zoo
    5 min drive
  • Segerstrom Center for the Arts
    5 min drive
  • Orange County, CA (SNA-John Wayne)
    4 min drive

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

MainStay Suites John Wayne Airport by Choice Hotels

Santa Ana hotel with in-room kitchenettes
An outdoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites John Wayne Airport by Choice Hotels offers 176 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, MainStay Suites John Wayne Airport by Choice Hotels provides a spa tub and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

MainStay Suites John Wayne Airport by Choice Hotels is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

CW Suites Hotel John Wayne Airport Santa Ana
Country Inn Radisson John Wayne Airport CA Santa Ana
CW Suites John Wayne Airport Santa Ana
CW Suites John Wayne Airport
Country Inn Radisson John Wayne Airport CA
Country Radisson John Wayne Airport CA Santa Ana
Country Radisson John Wayne Airport CA
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
CW Suites Hotel John Wayne Airport
Country Inn Suites By Carlson John Wayne Airport CA
Quality Suites John Wayne ta
MainStay Suites Orange County John Wayne Airport
Country Inn Suites by Radisson John Wayne Airport CA

MainStay Suites John Wayne Airport by Choice Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 495 out of 1062 reviews" "
Rating 8 - Good. 244 out of 1062 reviews" "
Rating 6 - Okay. 162 out of 1062 reviews" "
Rating 4 - Poor. 87 out of 1062 reviews" "
Rating 2 - Terrible. 74 out of 1062 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Russi

Good place to stay day or 2 or 3 :)
Stayed 3 nights in Sep 2024

8/10 Good

Demetri

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
The best place in Santana, California or stay in
Stayed 1 night in Sep 2024

4/10 Poor

Keirsten

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was very simple and made the process less stressful. Parking was also convenient to find and staff were eager to answer my questions. However, the staff stated that they were out of drinking water which resulted in dehydration throughout the night. The shower drain was also clogged to which the water did not properly drain. We were quite displeased with these unsanitary and inconsiderate proponents of the hotel, and won’t be returning to this location.
Stayed 1 night in Sep 2024

6/10 Okay

Sonya

Traveled with partner
Liked: Cleanliness
The housekeepers were nice, i would ask for stuff and they would provide as the hotel does not offer housekeeping until toy check out. The front desk staff was not helpful nor friendly. Too be honest lazy. We ask for towels 3 times, they had said someone would bring them up, we got tired of waiting, we asked a housekeeper just to ne told that they needed to get it from the front desk. So they couldn't give it to us the first time we asked as we're there
Stayed 7 nights in Sep 2024

10/10 Excellent

Lolita

Liked: Staff & service, property conditions & facilities
Spacious and clean, good breakfast!
Stayed 3 nights in Sep 2024

10/10 Excellent

Zachery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good alternative for a busy business trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and adequate parking
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t want to charge for security deposit
Stayed 1 night in Sep 2024

4/10 Poor

Isaac

Traveled with family
The room was nice but it had an ant infestation and the manager didn’t do anything about our concerns. My wife is allergic to ants.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jae, Leonia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and kind
Stayed 3 nights in Sep 2024

8/10 Good

Bradford

Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good night sleep. The bed was low to the floor… like no box spring,, but comfortable.
Stayed 1 night in Sep 2024

6/10 Okay

Neckole, Alta Loma

Disliked: Cleanliness, staff & service, amenities
I stayed here because of the airport shuttle, but the shuttle had limited hours, seriously!!! And then when I expressed that, the desk clerk became rude. The room I was in had mold in the bathroom and the air conditioning wasn’t working full time. The bathroom had peeling wallpaper and paint. I loved the layout of the room but overall it needs a lot of work to get a better rating. And oh yeah, I stayed next to a “long term stay resident” which is very unsettling.
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for me!! I needed to refrigerate my medication and I had a full size fridge. The room was clean with an abundance of storage for my clothing. The pillows were like sleeping on a cloud. Aside from the cable service going out a lot, the service was great.
Stayed 4 nights in Sep 2024

8/10 Good

HUU

Liked: Cleanliness, property conditions & facilities
This hotel was very nice and clean. Breakfast is great as well. The only thing I don’t like is that they’re cashless and I had to use my card which ended costing me more due to the high exchange rate.
Stayed 4 nights in Sep 2024

8/10 Good

Jerry

Liked: Staff & service
Average
Stayed 3 nights in Sep 2024

6/10 Okay

Johnnie

Traveled with family and small children
Liked: Cleanliness, amenities
Their Breakfast is always the same . Wish they would go back how Country Inn was before Mainstay took over . They had a buffet style breakfast make your own waffles . Now they have someone make water down pancakes and Eggs with no flavor. They should walk over to the La Quinta hotel that how Country inn breakfast was before COVID . I ask the front desk if they’ll ever go back to old breakfast all He said it because of COVID . Wish everyone would stop blaming COVID .
Stayed 3 nights in Sep 2024

4/10 Poor

Edward

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Saw 2 roaches
Stayed 2 nights in Sep 2024

10/10 Excellent

matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Sep 2024

10/10 Excellent

Yongsuk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close from the airport, but it’s quiet. The room was clean and spacious.
Stayed 1 night in Sep 2024

4/10 Poor

Soesanto, Woodland Hills

Traveled with family
Disliked: Staff & service
Nothing is good except breakfast is descent not speciql
Stayed 4 nights in Aug 2024

4/10 Poor

Emily

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty, the beds were very uncomfortable
Stayed 2 nights in Sep 2024

6/10 Okay

JEANISE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right after receiving my room key, i had to cross an employee smoking weed. The room had a weird smell. The fridge in the room made a loud sound all night. There was also limited parking. There was no options for the breakfast provided. You just get a plate of they liking.
Stayed 3 nights in Aug 2024