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Hotel Zessa Orange County Airport, a DoubleTree by Hilton

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Meeting facility
Fitness facility
Reception
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping
  • Free airport shuttle

Explore the area

Map
201 E MacArthur Blvd, Santa Ana, CA, 92707
  • South Coast Plaza
    ‪3 min drive‬
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

55-inch TV with cable channels, streaming services

Deluxe Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed with Sofa bed, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Non-Smoking

55-inch TV with cable channels, streaming services

Suite, One King Bed, Non-Smoking

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

55-inch TV with cable channels, streaming services

One King Bed, Non-Smoking, Accessible

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Non Smoking

55-inch TV with cable channels, streaming services

2 Queens Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking

55-inch TV with cable channels, streaming services

Two Queen Beds, Non-Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

55-inch TV with cable channels, streaming services

One King Bed, Non-Smoking

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Zessa Orange County Airport, a DoubleTree by Hilton

4-star Santa Ana hotel close to South Coast Plaza
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Zessa Orange County Airport, a DoubleTree by Hilton offers 253 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hotel Zessa Orange County Airport, a DoubleTree by Hilton provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Hotel Zessa Orange County Airport, a DoubleTree by Hilton is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Citra Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:30 AM to 10:30 PM on request
  • Limo/town car service
  • Secured, covered self parking on site (USD 34 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Citra Bar & Kitchen

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Covered self parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Santa Ana Orange County Airport Hotel
DoubleTree Hilton Orange County Airport Hotel
DoubleTree Hilton Santa Ana Orange County Airport
DoubleTree Hilton Orange County Airport
Hotel Zessa Santa Ana – a DoubleTree by Hilton
DoubleTree by Hilton Santa Ana Orange County Airport
Hotel Zessa Orange County Airport, a DoubleTree by Hilton Hotel

Hotel Zessa Orange County Airport, a DoubleTree by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 326 reviews
Rating 8 - Good. 63 out of 326 reviews
Rating 6 - Okay. 29 out of 326 reviews
Rating 4 - Poor. 13 out of 326 reviews
Rating 2 - Terrible. 6 out of 326 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

6/10 Okay

Alisson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Clean, comfortable, very good standard hotel. Reception attendants are super nice, especially Oscar at front desk. Not good: Self parking was expensive, $29, with no other options around. Breakfast buffet was very underwhelming.
Stayed 1 night in Jan 2025

8/10 Good

craig

Stayed 2 nights in Oct 2024

10/10 Excellent

Eswaraprasad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and service team. Restaurant downstairs had good food.

10/10 Excellent

KIT

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, open and nice. Parking charge was a little high especially for the neighborhood. Otherwise it was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Can

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have positive at this facility, we return no next trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Lesly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was out of service but other than that it was clean, nice, and really nice parking
Stayed 4 nights in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Dec 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Housekeeping needs better communication.

We stayed in room 647. The air conditioning was terribly inconsistent in order to close the blinds drapes it had to slide over the air conditioning intake which would end up blocking airflow so we had to leave it pulled back about 6 in which ended up in the morning bringing in sunlight before we were ready to wake up. Housekeeping was tapping on the door very early in the morning when we had indicated that we were staying for 5 days. I told the front desk that we would like to have our house cleaning, new towels, sheets and coffee replace after 1:00 p.m. everyday. My wife and I get off at about 9:00 in the morning on vacation days and enjoy coffee and getting ready for the day. I told housekeeping three additional times that the room was ready for cleaning and no one ever did we come home to our room that had not been intended to at all. Had to call several times for towels and coffee. One time the coffee maker didn't even work. This was not a convenience for us at all after I make an effort regarding house cleaning.
Stayed 5 nights in Dec 2024

6/10 Okay

Lien

Disliked: Staff & service
Shampoo in the room was out. Staff were very helpful and courteous however, severely understaff. The registration desk staff was also in charge of the cafe while the phone was ringing on and on. Although, she did her best - it was simply impossible for her to be at 3 locations at the same time
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Pricey Paid Parking makes this place unaffordable

The hotel was decent with no extra amenities like breakfast. The biggest downer for us was that you have to pay $30.00 for parking each night and there is absolutely no free parking around. That really adds up when you stay for multiple days and we could have stayed in a better hotel with free parking for that additional price if we had known that earlier.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hamidreza

Stayed 4 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just customer service was a bit off
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

baldomero

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel. I have low expectations for chain hotels, but this property is well-maintained, very clean and the staff were friendly and professional. My only issue was that I had asked for my room to be cleaned during a 4-hour window between 11am and 3pm so I could return and get ready for a Christmas gathering. Front desk staff assured me it would be taken care of. When I returned to the hotel, the room was still uncleaned and the housekeeping staff had to skip my room because I was using it to get ready--the very problem I had initially anticipated. This was a slight inconvenience but also an unnecessary annoyance, and the hotel was not busy the weekend I was there. Otherwise, it was a pleasant stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very professional staff. Great decor…
Stayed 1 night in Dec 2024

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 3 nights in Nov 2024

4/10 Poor

Nihari

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was good except the service. I booked the hotel for 2 days, and decided to stay only 1, first receptionist said they will give 50% refund and then decided not to give at all, which is not acceptable
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Stayed 2 nights in Nov 2024

4/10 Poor

Anterre, Gilbert

Business traveler
Disliked: Cleanliness, staff & service, amenities
The good: ample self-parking in the garage; a nicely decorated lobby; comfortable bed. The bad: everything else. Seriously though, the check-in process was horrible**, the onsite restaurant was constantly slammed by what I can only presume were attendees of whatever meetings/conferences were being held there, and the bathroom in my room was super gross. Hair on the floor, hair on the towels, dust/grime/hair accumulated around the base of the toilet, a missing body wash dispenser in the shower, soap scum (like chunks of soap from the hotel bar soap) caked on the shower toiletry holder, and green discoloration on the shower head. It was definitely disappointing. **Worst check-in ever. Literally. From the rudest reception desk person who didn’t communicate anything about the hotel features (like the parking garage and hotel elevators are separate and located nowhere near each other) to telling me I had to (drag my luggage back out to car and) self-park before I could drop my bags in my room bc there isn’t enough guest check-in parking to the overflowing lobby with meeting/conference guests, it was such an unpleasant experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Property conditions & facilities
Super helpful kind staff
Stayed 3 nights in Nov 2024