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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Indoor pool, sun loungers
Exterior
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    4 min drive
  • Segerstrom Center for the Arts
    4 min drive
  • Santa Ana Zoo
    5 min drive
  • Orange County, CA (SNA-John Wayne)
    7 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Room

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Pool
Hot Tub
Breakfast included
Free airport shuttle
4.0 out of 5, Very Good, (1062)
The price is $149
per night
includes taxes & fees
Dec 7 - Dec 8
MainStay Suites John Wayne Airport by Choice Hotels

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Santa Ana hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Santa Ana Orange County Airport provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 9 meeting rooms. Event facilities measuring 7998 square feet (743 square meters) include a conference center. This Mediterranean hotel also offers a vending machine, gift shops/newsstands, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites by Hilton Santa Ana Orange County Airport is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 8:30 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (7,998 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 405 out of 1437 reviews" "
Rating 8 - Good. 217 out of 1437 reviews" "
Rating 6 - Okay. 260 out of 1437 reviews" "
Rating 4 - Poor. 226 out of 1437 reviews" "
Rating 2 - Terrible. 329 out of 1437 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet . Good breakfast and happy hour
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk unacceptable behavior !
Woman at check in desk was extremely rude, aggressive, argumentative and unhelpful. Unacceptable behavior !
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare in Santa Ana.
This place looks like it hasn't been remodeled. The room smells of mildew, inefficient AC. Poor front desk staff. Poor fitness center, inoperable, elevators, stained carpeting, etc.
Stayed 1 night in Aug 2024

4/10 Poor

Ken

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Air conditioning, after waiting two hours they follow up response was " open a Window". No ice on the floors, had to call several times to get ice.
Stayed 1 night in Aug 2024

2/10 Terrible

Andres

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unprofessional and dirty Embassy I have ever stayed at.
Stayed 1 night in Aug 2024

6/10 Okay

Steve

The person at the valet area was very nice and helpful. The front desk check-in personnel was nice but didn't follow through with a problem that needed to be taken care of in one of the rooms where my family was staying.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown hotel
While we waited at the lobby rugs were stained so were the chairs and couches . Once in our room the room had a smell and couch, chairs and carpet were dirty and stained, bathroom was dirty and the corners of the door were rusted and dirty . Not the mentioned that I was we were getting unpacked someone else walked I out room with a key given when they checked in ! Went out to dinner and came back out key didn’t work and had to go back to get another key , I will never go back to this hotel .
Stayed 1 night in Aug 2024

4/10 Poor

Salai

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures on their website are misleading. My first room was not welcoming at all and felt dirty and look dirty. The couch made our bodies itch. The AC was barely blowing out cold air. The room was outdated. I asked for another room and was able to feel slightly comfortable. Overall I wouldn’t book here again.
Stayed 1 night in Aug 2024

8/10 Good

Du

Traveled with partner
Liked: Staff & service, amenities
Embassy Suite is no longer a premium place as compared to years ago. I understand after COVID many things changed but for the price and add on fees it is no longer my best choice when travel. It looks more of a western hotel or la quinta rather than a Hilton places.
Stayed 6 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

DOUG

Disliked: Cleanliness, amenities
Not to my standards. A lot of homeless around property. Sorry
Stayed 2 nights in Aug 2024

4/10 Poor

Ladan

Business traveler
Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Armando

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad
Room lamps and outlets weren’t working and the AC was not working all night and made a weird noise
Stayed 1 night in Aug 2024

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This has been the worst embassy suite hotel I ever been noisy no Ac I ask for a blanket they said they were all out very unprofessional staff seem like they didn’t care about anything
Stayed 1 night in Aug 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

NAGI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
run down hotel, rooms are smelly.
Stayed 4 nights in Aug 2024

2/10 Terrible

nansy

Stayed 3 nights in Jul 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

nansy

Traveled with family
Disliked: Room comfort
Terrible experience with customer service
I was checking in at the Embassy Suites in Santa Ana with Ezmerlada, after a long drive and hectic day. I was occupied with a zoom meeting during this process and she mentioned happy hour drinks, so I took a pen from a cup full of pens to jot this down. She abruptly said don't touch my stuff and I questioned what stuff she was talking about confused on what encited this weird response. She replied don't grab my pens, and I told her I needed to write a note because my memory is weak and I'd forget what she had said about happy hour drinks. She responded with mockery and disrespect. Then I told her I didn't understand why she was reacting this way, I was being cooperative. Ezmeralda expressed that she felt threatened and said she would bring security to kick me out of the hotel. I understood then that this was a racially motivated reaction and she was discriminating against me. We talked to the manager about this situation and even though he was sympathetic, nothing was resolved. He said he would give her more training. This is not proper customer service and I will never return to this hotel. To make matters worse, a guest opened our door when we were sleeping at 12 am because they gave him the room we had already checked in to. They put us in a dangerous situation if the person who walked in wasn't a nice guy because anything could've happened. My children and I were terrified luckily the man was polite. Nonetheless, this was an invasion of our privacy. Stayed 5 days.
Stayed 1 night in Jul 2024

2/10 Terrible

Robert Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

PHILLIP

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
AC was not functioning properly in multiple rooms.
Stayed 1 night in Aug 2024

4/10 Poor

Xiaofeng

Business traveler
Disliked: Cleanliness, property conditions & facilities
The toilet has a strong smell even after I changed rooms. A lot of stains on the coach, sofa, and carpets. Bad experiences. Never visit again.
Stayed 4 nights in Jul 2024

4/10 Poor

Irene

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Steer Clear
This hotel needs a complete remodel. Everything is very old and dated. The rooms smelled of mold and humidity. Stains on the carpet, and stained shower curtain. Ice machines did not work through out the hotel and laundry took quarters only and the front desk did not have any. The in and out parking cards often did not work. Will not be staying here again.
Stayed 4 nights in Jul 2024

6/10 Okay

Erika

Traveled with family
Disliked: Property conditions & facilities
The furniture was old and torn. The rooms smelled and the bathroom needs an update. The towels were old.
Stayed 2 nights in Aug 2024