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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Property amenity
Lobby
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Housekeeping
$134
includes taxes & fees
Sep 14 - Sep 15

Explore the area

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1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪4 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Santa Ana hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Santa Ana Orange County Airport provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 9 meeting rooms. Event facilities measuring 7998 square feet (743 square meters) include a conference center. This Mediterranean hotel also offers a vending machine, gift shops/newsstands, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites by Hilton Santa Ana Orange County Airport is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 5:00 PM on request
  • Self parking on site (USD 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (7,998 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 440 out of 1571 reviews
Rating 8 - Good. 220 out of 1571 reviews
Rating 6 - Okay. 275 out of 1571 reviews
Rating 4 - Poor. 267 out of 1571 reviews
Rating 2 - Terrible. 369 out of 1571 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Loraine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AC broken, room not ready, key didn't work, room smelled musty
Stayed 1 night in Jun 2025

4/10 Poor

Andrew

Traveled with family
Disliked: Room comfort
AC didn’t work and room was hot!!!
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Staff & service
I liked the pool area and lobby entrance. The property itself needs lots of remodeling as it shows it's age and not in a favorable way.
Stayed 1 night in Jun 2025

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Mary

Stayed 2 nights in Jun 2025

8/10 Good

Alan

Bathrooms too small
Stayed 2 nights in Jun 2025

10/10 Excellent

Mauricio

Liked: Staff & service, amenities, property conditions & facilities
Terrible parking
Stayed 1 night in May 2025

2/10 Terrible

Danny

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got there , no air conditioning, refrigerator did not work and the front room had no light. Then they moved me to another room. The air conditioning did not work and the phone was not working. So they moved me to another room, still the air conditioning did not work. They said everyday that it would be fixed tomorrow.also I had to go to the front seat and get my set of towels because when they cleaned my room in the morning laundry has not come yet so they could not replace it. Very bad stay. Will never stay there again
Stayed 13 nights in May 2025

6/10 Okay

Marilyn

Traveled with group
The staff was extremely helpful. There was a major problem with the HVAC SYSTEM. No air conditioning--obviouslhy for over a week. Water was shut off for 4 hours on May 29th from 11:00-3:00 pm. One elevator not working. Breakfast was very nice and staff excellant--just surprised there was no sweets ( no donuts, muffins, etc) Surprising overall as would not expect this with a Hilton enterprise
Stayed 3 nights in May 2025

4/10 Poor

Zonia

Stayed 2 nights in May 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

4/10 Poor

Zonia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

The room smelled bad. The room floor was uneven. The furniture was dirty. No phone in the room. Refrigerator leaking water. No waste basket in the room.
Stayed 2 nights in May 2025

4/10 Poor

Cris

Stayed 4 nights in May 2025

2/10 Terrible

Sareen, Fullerton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst stay ever, I feel like I actually got sick from my stay here. The first room I got was dirty, like the prior stay was just there. No towels. The air conditioning was broken. The second room they moved us to, smelt like wet carpet and wet clothes, the mildew was strong and the air conditioning was still not working the great. The staff was Hispanic and they thought I didn’t know Spanish, so they were saying rude things about me and my mom. The breakfast was nothing special. When I asked the manager and front desk why this place is so bad, they just said “they are renovating the rooms one by one and they are sorry” which if that is true? Why are you renting out the rooms that are horrible and not just the “renovated rooms”. Worst experience ever. I paid for two days and left after the first. So, I actually lost money on this one. I won’t ever be coming back here again. Not recommended.
Stayed 2 nights in May 2025

4/10 Poor

Alberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The AC was not working the whole week of our stay. Had to keep the balcony sliding glass open all night the noise was so loud sometimes. The carpet in the main hallways was never vacuumed. Newly renovated room we stayed in was okay but had some rotten wood not replaced specifically in the restroom. Construction was going on till 5pm.
Stayed 7 nights in May 2025

6/10 Okay

Tayde

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Ok stay

Was good stay but ac wasn’t working.
Stayed 1 night in May 2025

4/10 Poor

Michelle

Traveled with family
Liked: Cleanliness, amenities
Air conditioning out. We had to sleep with the door open on a high floor. Unsafe with our young children. No screen door on door. Found youngest out on balcony at 5am. People at front desk refused to give us theirs. Tried to get fans from staff. No luck. No towels at the pool We were told breakfast ended at 10. It ended at 9 on the holiday.
Stayed 2 nights in May 2025

8/10 Good

Audrie

Liked: Staff & service, room comfort
Bathroom was smelly like mildew, I had to bring my own cleaning products and clean it . Outdated but beautiful atrium lobby area and balcony
Stayed 1 night in May 2025

8/10 Good

david

Stayed 2 nights in May 2025

2/10 Terrible

Rassool

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room smells really bad, first they gave me room that was very old and it was for disabled they blamed expedia !! According to them Expedia try to push the expensive room fist they said we will change the room tomorrow!! I could not sleep in that room I did not even take shower did not touch anything. the next day they gave me another room my wife went to the lobby to get something I was trying to take my heart medication i noticed some cats hear and poop and before you know it a cat was jumping all over my room and I have a very bad cat phobia. I ran outside fortunately security guy was walking , he came and chased the cat to the balcony and close the door they offer me another room but I wasn’t comfortable in that hotel anymore so I moved to another hotel. in the morning toke my heart medication so late and my whole trip was ruined.
Stayed 3 nights in May 2025

2/10 Terrible

Kyle

Stayed 2 nights in May 2025

10/10 Excellent

Mr D, FOX LAKE

Stayed 2 nights in May 2025

10/10 Excellent

Duane, FOX LAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Can be better

Overall I was not comfortable with my stay. I did not feel the cleanliness or comfort here. Upon arrival we were greeted great but getting to our room and the room was not great. We only had one set of towels for our 3 day stay. The room had a bad smell, the windows had dead bugs, our sheets were ripped.
Stayed 2 nights in May 2025

4/10 Poor

Srilatha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We generally go with Embassy suites on all of our trips. But this time it was very disappointing. AC was not working the whole time we were there and the facility did not even try to make it better. We asked for fans and the receptionist called house keeping but the fans never showed up. Maintenance is not good either. Never staying here again.
Stayed 1 night in May 2025