Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Lobby
Lobby
Exterior
Lobby
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot Tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪4 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪3 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Patio

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Patio

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Santa Ana hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Santa Ana Orange County Airport provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 9 meeting rooms. Event facilities measuring 7998 square feet (743 square meters) include a conference center. This Mediterranean hotel also offers a vending machine, gift shops/newsstands, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites by Hilton Santa Ana Orange County Airport is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 427 out of 1528 reviews
Rating 8 - Good. 228 out of 1528 reviews
Rating 6 - Okay. 266 out of 1528 reviews
Rating 4 - Poor. 245 out of 1528 reviews
Rating 2 - Terrible. 362 out of 1528 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

The stay was just OK. The staff was helpful and friendly, but the parking was more challenging.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service

Nice place...a tad bit cold at night

The breakfast was great. The omelet could be a bit bigger, and I would have preferred more bagels and maybe waffles or pancakes, but other than that it was perfect. The one criticism I would have was that the heat didn't work, and repeated calls to the front desk did not fix it.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ajay, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
We have to change rooms three times as the rooms were not ready and not fit due to some issues ie toilet blockage , musty and smoke smell in the room. Air conditioning not working properly and dust coming out of the system. Beds are comfortable and toilet shower are good but shower head is full of limescale. The floor is dusty. Good coffee tea maker. Fridge and freezer and microwave are useful.
Stayed 3 nights in Feb 2025

2/10 Terrible

John, Rancho Santa Fe

Disliked: Cleanliness, staff & service, property conditions & facilities
It was right by the highway - really loud. The place was dirty. The sink, toilet and tub had cracks and chips. The AC could not be controlled and it was too hot. We asked the front desk and they confirmed that the AC controls did not work. Plus the front desk took over 10 minutes to answer the phone. The snacks in the afternoon were stale. The breakfast was not up to Embassy Suites standards at all.
Stayed 2 nights in Feb 2025

2/10 Terrible

michelle

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We had no phone, clock and our fridge was broken. Our bedsheets were also filthy. The wooden door separating the bedrooms was broken. To top it off there was mold on out bathroom floor
Stayed 2 nights in Feb 2025

4/10 Poor

Marabel

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

No AC or Heat

No AC or Heat because of the temperature outside was between 50-70 which I'm assume it's this range most of the time. It was being controlled by the hotel so there is no overriding the system. We did have a balcony door that had to be open to cool the room, but then it was on a very busy street so we heard all kinds of noises. Made it very difficult to sleep with the door open. Closing it made it too hot. This really is a deal breaker not being able to control the room temperature.
Stayed 4 nights in Feb 2025

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

review

Good
Stayed 1 night in Feb 2025

2/10 Terrible

Tarin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst embassy suites I've ever stayed at. the floor was unleveled, staff was very rude, and the rooms were very stuffy with a heavy smell.
Stayed 2 nights in Feb 2025

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's been nothing but problems.. they didn't have a luggage cart at all.. the particle boarding under the fridge is saturated and falling to pieces.. the fridgenis not cold.. we had no shampoo or conditioner.. our light bulb was out, we were missing a whole ass lamp.. and now our air conditioner isn't working lol. Thankfully we have a balcony so we can open the sliding glass door
Stayed 3 nights in Feb 2025

8/10 Good

Jayden

Liked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Kathryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the weekends me and my spouse have a stay cation and we love the Embassy but DO NOT STAY AT THIS HERE BY ALL MEANS!!!! We checked in at 11:30pm I waited almost an hour to find me a room I had reserved. Then all the towels were dirty it was so gross. I asked for house keep to clean the room the next day and for clean towels of course they did not. Sad whenthe front desk is having to llok at the towels to make sure they are clean. Will never ever go here again!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cinthya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were good
Stayed 4 nights in Dec 2024

10/10 Excellent

Shaniquca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Evangelina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Sylvia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good.

Had to switch rooms twice. Towels dirty and stained sheets. Never again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jens

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Marleni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Manuel

Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gaurav

Stayed 2 nights in Dec 2024

6/10 Okay

Mona

Business traveler
Stayed 2 nights in Jan 2025