Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Lobby
Exterior
Lobby
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot Tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪4 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪3 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Patio

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Patio

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Santa Ana hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Santa Ana Orange County Airport provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 9 meeting rooms. This Mediterranean hotel also offers a vending machine, gift shops/newsstands, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites by Hilton Santa Ana Orange County Airport is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 424 out of 1515 reviews
Rating 8 - Good. 224 out of 1515 reviews
Rating 6 - Okay. 269 out of 1515 reviews
Rating 4 - Poor. 249 out of 1515 reviews
Rating 2 - Terrible. 349 out of 1515 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Richard M

Stayed 2 nights in Apr 2025

10/10 Excellent

Hugo

Tty
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Liked: Staff & service

Thank you

My stay was comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Lindsey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff at check in and on airport shuttle were friendly. Bathtub coating was peeling away in big splotches and the tile on floor had a hole. There was a large unknown white mess on armrest of a chair in living room and on the floor which appeared to be crusted on and never cleaned. Room seemed in desperate need of general maintenance. We arrived late in the evening and left early in the morning. We would not have stayed any longer due to state of the room.
Stayed 1 night in Apr 2025

4/10 Poor

Jeongwan

Disliked: Property conditions & facilities
Windows were too noise transparent. Corners of bathroom were not wiped.
Stayed 1 night in Mar 2025

4/10 Poor

Lillibeth Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, staff & service
Stayed at this property a couple of years ago & I felt that it was in better condition then. The person who checked us into our room was very friendly. He told me that the air conditioning wasn't working & that they had someone working on it. From other reviews I have seen this seems to be an ongoing problem. He did waive our parking fee for the night due to the inconvenience. Luckily the temperature wasn't too hot so this wasn't an issue for us. Our room faced the breakfast area & it is very noisy in the morning. The chairs need something on the bottoms of the legs so they don't scrape the floor. My daughter got woke up at about 5 am by this. Breakfast options weren't as plentiful as the other Embassy Suite locations we stayed at on this trip. The best thing about this location is it is very close the John Wayne Airport. It is very convenient & has a gas station right next door to fill up a rental car. Not sure I would stay again unless some updating gets done.
Stayed 1 night in Mar 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was great. The housekeeping the first couple days was great but then after I would request room service and didn’t receive it. It was ridiculous.
Stayed 5 nights in Mar 2025

8/10 Good

vi

Traveled with family
Liked: Staff & service, room comfort
Overall our stay was good. The front desk host, Adam was great. He was very nice and helpful. Other services requested from us were complete in a timely manner by other staff. However, there were a few things could’ve been better such as: Carpet area by the wet bar in our room could have vacuumed better because that carpet area by the refrigerator was not clean (There was dust and other debris on carpet) Also, the cabinet-drawers were somehow broken because those drawers won’t stay shut/closed. It keeps roll out opened. We have to put a sitting tool in front of it to hold those drawers closed.
Stayed 2 nights in Mar 2025

2/10 Terrible

Nichole

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

CHRISTOPHER, Los angeles

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Jon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room AC didn't work That bathroom door would not shut or fully close Very poor water pressure Asked for pillows and blankets and never got anything
Stayed 2 nights in Mar 2025

4/10 Poor

Lisa R

Liked: Staff & service, room comfort

Very nice staff but a disappointing stay

We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
Stayed 2 nights in Mar 2025

4/10 Poor

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Phya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Donna

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
During our stay there was plumbing and cleaning issues among with the thermostat would not switch over to heat. Blew cold air the entire time. We had to ask for clean towels and washcloths every day. Our room had commode issues. We found out you have to ask for maid service or they will not automatically clean your room. The staff was very nice and they have a very nice breakfast that is included in your room stay.
Stayed 4 nights in Mar 2025

6/10 Okay

Kaoru

Stayed 5 nights in Mar 2025

6/10 Okay

Amber

Traveled with family
Liked: Cleanliness, amenities
If you like to be warm, this isn't for you. They are on an environmental AC/HEAT unit, so you can't adjust the temp. They do offer space heaters for you, but I had a baby with us and wasn't about to chance that. Not many fun places to eat around here either. It was clean though.
Stayed 3 nights in Mar 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Front gate was broken. No one was answering when calling for assistance. Had to call the property to fix it. Person who checked us in at the front, didn’t really have great customer service. Barely helped with any information. Room smelt like a smoking room and we had 3 kids with us. The living room kitchen areas was very dirty. Garbages didn’t have a cover. Floor was very dirty and had stains. Pool was super dirty. Looked like it had yellow water.
Stayed 2 nights in Mar 2025

2/10 Terrible

Rebecca

It was terrible we became sick due to the mold
Stayed 5 nights in Mar 2025

10/10 Excellent

kristy

Stayed 1 night in Mar 2025

4/10 Poor

jose p

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Easy check in and nice staff! The room we were in did not seem clean there was a hole in the carpet, enamel coming off of the bathtub, and bathroom floor was dirty.
Stayed 1 night in Mar 2025

8/10 Good

nicholas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean, staff was nice - however, the room was worn out a little bit and could use a refresh.
Stayed 3 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!
Stayed 1 night in Feb 2025