2/10 Terrible
Baqi Uj Jeelan
Traveled with family
Sep 23, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that only looks good on the surface
I'll start with the good first. The suite room was super spacious and I've not seen a hotel in my past that gives their guest such space. The air-conditioning was perfect as it provided a comfort sleep. Here comes the bad stuff and there are many. Right from pulling over the car, the guests parking lot was too squeezy, the lots were compact size and leave very minimum room to backup without turning your wheels 10 times to ensure we dont hit the cars behind us. I was not told that guests are charged a $22 parking fee daily. Now regarding the stay, after a 7 hours drive when we reached hotel, during the check-in the staff who helped me abandoned me in the middle of it and started helping someone else without the courtesy to say "excuse me". Anyway, he said the room I ordered is not ready and has to be cleaned. If I dont want to wait I could get the 2 queen beds room versus the 1 king bed with sofa bed room that I ordered. As we were pretty badly soared up I went with the change, entered the room and got greeted with a very old smell reeking from the carpet. The 2 beds in the room were not queen but full. The amenities in the room were definitely 30 years old. Everything corner of the room was dirty with molds and stains. The carpet right outside our bathroom was leaking water and when we stepped on the carpet it was damp that immediately thrown my family off. We started to use slippers to enter the bathroom. The shower head was pathetic and took 30 mins versus 5 mins bath.
Baqi Uj Jeelan
Stayed 2 nights in Sep 2024