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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Exterior
Property amenity
Indoor pool, sun loungers
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot Tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very Good, (1102)
The price is $131
per night
includes taxes & fees
Apr 8 - Apr 9
MainStay Suites John Wayne Airport by Choice Hotels

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Santa Ana hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Santa Ana Orange County Airport provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 9 meeting rooms. Event facilities measuring 7998 square feet (743 square meters) include a conference center. This Mediterranean hotel also offers a vending machine, gift shops/newsstands, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites by Hilton Santa Ana Orange County Airport is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (7,998 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 434 out of 1584 reviews
Rating 8 - Good. 236 out of 1584 reviews
Rating 6 - Okay. 280 out of 1584 reviews
Rating 4 - Poor. 259 out of 1584 reviews
Rating 2 - Terrible. 375 out of 1584 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

TIANYAO WANG

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Alyssa, Yukon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

ANTHONY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property does not have HVAC for the entire stay. The staff indicated it will be fixed on the 1st night. Second night, I received the same comments. On the 3rd day another staff told me that the system will not be fixed until after the holidays. The phone in the room does not even work and I have to come down to the front desk every time I need to address my concerns. Nobody at the hotel cares to even touch it during the whole stay.. This hotel is very old and its age shows. It would not give this hotel a 2 stars but I have to say the staff is trying the best they can. It is not worth your money to stay here.
Stayed 4 nights in Dec 2024

4/10 Poor

Gabrriel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly shower curtain, air condition not working.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ashley

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c is broken, so the room is so stuffy, the room itself needs renovation everything is old and falling apart. If you need anything they make you go to the front desk for it. On my last night there was a roach in the bathroom yuck!!!! Pro was breakfast daily that’s it. If it was refundable I would have cancelled the minute I opened the bedroom door. The staff that cleans breakfast is all extremely kind that was the other pro. Don’t bother to stay here it is 1,000 not worth it my car would have been a better option.
Stayed 5 nights in Dec 2024

2/10 Terrible

Edward

Stayed 3 nights in Dec 2024

2/10 Terrible

Munguh

Traveled with family
Liked: Staff & service
The bar was good
Stayed 4 nights in Dec 2024

6/10 Okay

Alberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dated and no AC
The rooms are dated. And the air conditioner was not working in any of the rooms our entire 4 days we were there.
Stayed 3 nights in Dec 2024

6/10 Okay

Esthela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The only thing I didn’t like was that the heater stayed on the entire time and room was hot! We slept with balcony door wide open. Hotel is very pretty tho.
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Stayed 1 night in Sep 2024

6/10 Okay

Edward

Traveled with family
Disliked: Staff & service, room comfort
Not so great
When you walk into the lobby this hotel is beautiful, it looks top notch! Our suite was just okay. It was a little dated. Our bed was not comfortable at all, very hard. And the sofa bed was terrible. We had to pull the mattress out and use it on the floor, which wasnt any better. The a/c also was out until the following week. We did ask for a fan, but didnt get one until the 2nd night and it was broken. I called the front desk to ask for another fan and was told they got a shipment of fans in and would bring us one to our room, no one ever came though😕. We ended up sleeping with the sliding door open both nights. I wanted to love this place, but it wasn't as great as the lobby leads it to be, unfortunately.
Stayed 2 nights in Dec 2024

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melany Andrea

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

4/10 Poor

ROBERT, Redwood Shores

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Typically Embassy Suites is higher end place. This one is worn out. the parking lot was occupied by gardeners trucks and roped off. The smell of the lobby and the room was musty and dank. All the funiture in the lobby and room was outdated and worn to threads, the room lighting was dark and old style lamps. The room phone was out of order. The shower curtain was torn and hanging by pieces. The front desk only 1 person was so over loaded, with phones ringing and a line at all times of day. She would answer the phone and say please hold over and over. The calls and line were guests who were having problems in rooms. They take a $200 deposit credit charge even for a long time Hilton Honors person. To top it off there is no air conditioning. Desk person said something about a water cooler shut down, but the room thermostate only has a Heat setting, no cooling setting, ie. no AC in Southern California.... very bad sweaty night, never going back.

2/10 Terrible

Jeremy

Disliked: Staff & service, amenities, property conditions & facilities
I arrived to the hotel and waited in line for the person at the counter that had not been fully trained yet with no support. I found my room to be 79 degrees inside with the AC not working. I asked the front desk about it and was told that the AC was out in all the rooms. I tried to ask for a refund and simply stay at a different hotel since the room was uncomfortably hot and was declined by the desk staff. I will not be staying at embassy suites again after my experience as there are a lot of options out there that care about their client’s experience.
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Well where should I start. As soon I walked in to room strong smell hit you on the nose. Bathroom was not stocked up on hand cleaning soap. Balcony door has visible Mold present. We didn't get any room cleaning for two days. Not enough cleaning support. Hilton Embassy suites be off my list. Only one thing I can say that we have found out our lost earnings back from there lost and found department. Huge shout out for the honesty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Gail

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good service
On Saturday morning, I send a message to the from desk, requesting the housekeeper, because nobody was going to be there. We came back yo the room around 3:10 pm and noticed the room wasn’t clean, I called the front desk and let them know and they said they were “ busy “, 10 minutes later someone knocked the door and it was the housekeeper, but we were getting ready for a family event. And I noticed that the window shield had mold on it. There is a piece of metal coming out of the bed and my husband hit his leg, when I was returning the keys I talked to the guy in the front desk, I’m not happy with the service and conditions of the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Kassidy

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property overall was okay, definitely outdated and had a few issues with AC and hot water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marianne

Stayed 1 night in Dec 2024

2/10 Terrible

Carlos enrique

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Had a really bad experience they sold my room and gave me a different room next day they wanted me to move out to a single smaller room when I paid for double queen beds the beds had stains like they don’t change the sheets no shampoo no cups no soap I went to front desk because they never answer the phone and asked for those items they said they run out like what. Dirty dirty Hanny very rude wanted to fight with my husband
Stayed 2 nights in Dec 2024