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Express Inn

2.5 star property

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Studio Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Studio, 2 Queen Beds, Non Smoking, Corner | Living area | 35-inch LCD TV with satellite channels, TV
Gym

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2720 Hotel Terrace Drive, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪5 min drive‬
  • Segerstrom Center for the Arts
    ‪5 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

Standard Room

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite

  • 354 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Property amenity

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very Good, (1135)
$127 nightly
The price is $127 total
includes taxes & fees
MainStay Suites John Wayne Airport by Choice Hotels

About this property

Express Inn

Santa Ana hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Express Inn offers 121 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 35-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Express Inn provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 398 square feet (37 square meters) include conference space. This Santa Ana hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Express Inn is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Ana/Orange
Hampton Inn Ana/Orange Hotel
Hampton Inn Ana/Orange Hotel Santa County Airport
Hampton Inn Santa Ana/Orange County Airport
Hampton Inn Santa Ana/Orange County Airport Hotel
Hampton Inn Ana/Orange County Airport Hotel
Hampton Inn Ana/Orange County Airport
Santa Ana Hampton Inn
Hampton Inn Santa Ana
Hampton Inn And Suites Santa Ana/Orange County Airport
Hampton Inn & Suites Santa Ana/Orange County Airport CA
Hampton Inn Santa Anna/Orange County Airport Hotel
Hampton Inn Anna/Orange County Airport Hotel
Hampton Inn Santa Anna/Orange County Airport
Hampton Inn Anna/Orange County Airport
Hampton Inn Suites Santa Ana/Orange County Airport

Express Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 128 out of 1002 reviews
Rating 2 - Terrible. 135 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Elisa

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

should've been cheaper for the quality.

The breakfast was nice: waffles, eggs, sausage, potatoes, cereal, bagels, muffins, fruit, oatmeal, juice etc. Didn't love that we had to pay $20/day (but I supposed typical for CA), or that when we got home at 11pm one night, we had to park across the street because their lot was full. We were there 3 nights and the maids never came. So on day 3 I called and asked someone to please come take our garbages out, all of which were overflowing, and I asked for more toilet paper since we were nearly out. The pool was cold and the hottub was broken, so that was a disappointment for our kids. the treadmill was also broken. but we loved using their peloton bike (works if you have a peloton account).
Stayed 3 nights in Feb 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness
Convenient to where we needed to be. However, the rooms need updating especially the bathroom.
Stayed 2 nights in Feb 2025

6/10 Okay

Cecilia

Traveled with partner
Liked: Staff & service
The shampoo and conditioner, body shower lotion and soaps dispenser were all empty. The door from the bedroom would not close.
Stayed 1 night in Feb 2025

10/10 Excellent

Marsha, covina

Stayed 1 night in Feb 2025

10/10 Excellent

Junbang

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The room is very large, but the facility is a little bit old. And seems not clean near corners.
Stayed 8 nights in Feb 2025

6/10 Okay

James

My family and I were really looking forward to using the heated pool and hot tub. No heat for pool and hot tub was completely down. I really would have liked to be given a heads up before we got there so we could have made other plans for hot tubbing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good for the price. Nothing fancy, but decent.
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Liked: Cleanliness
Disliked: Staff & service
Manager William did a terrible job at customer service. There was confusion between expedia and this hotel about my reservation. I paid for 3 nights and they showed only 2. I had to call expedia twice to remedy the situation which should have been the hotels job. Then your front desk staff hang up on expedia and then leave us on hold 40 minutes. I had to walk to front desk and ask William to pick up the phone while another employee was just standing there. I was given the wrong room. And then still checked out after 2 nights. My husband showed up 3rd day and asked for a new key to room. No one asked for his nsme or id. Good he wasn't there to kill me as no security check done. Just handed him a room key. No one apologized for any of this inconvenience. I will never stay at this terrible place again
Stayed 3 nights in Feb 2025

8/10 Good

Agustin Zaragoza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family
Stayed 1 night in Feb 2025

6/10 Okay

Maribel

Traveled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jan 2025

2/10 Terrible

Alisya

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was challenging but overall experience was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome place to stay

Great experience, Would stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Rajvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Argelia

Stayed 1 night in Dec 2024

2/10 Terrible

monica

Terrible
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean. Parking fee is a ripoff.

A very clean and comfortable place surrounded by other nice hotels. The room itself was big, clean and nice. The included breakfast was very good. Just be mindful, they charge $20 extra for parking that is not so evident when booking through Hotels.com, especially since the Hotels.com website said all taxes and fees are included. Hence I gave this a 4 star rating instead of a 5 star.
Stayed 1 night in Dec 2024

10/10 Excellent

haileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms
Stayed 1 night in Jan 2025

2/10 Terrible

Mujeebur R.

Stayed 2 nights in Dec 2024

8/10 Good

Myosotis

Traveled with family
Liked: Staff & service, room comfort
Nice stay.
Stayed 8 nights in Dec 2024

4/10 Poor

Jenna Marie

Traveled with family
Disliked: Staff & service
The service was horrible. We were out of shampoo the day we got there. We told the cleaning staff and it never got changed. We also told them we needed lotion and the final gave us lotion on the last day. The breakfast wasn’t great. The potatoes never tasted like they were cooked and the options for other things was very limited. They ran out of flavored coffee creamer, which sucked! The people above us were so loud that it sounded like they were coming through the ceiling. I complained multiple times and it didn’t seem to stop the people above us. We were given the option to change rooms the day before we checked out, but it didn’t seem worth it by that time. I don’t think we will ever stay there again. The front desk staff was very friendly though.
Stayed 6 nights in Dec 2024