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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Aerial view
Property amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym
$183
includes taxes & fees
Oct 8 - Oct 9

Explore the area

View in a map
3850 State St, Santa Barbara, CA, 93105
  • Place, Upper State Street
    ‪1 min walk‬
  • Place, Mission Santa Barbara
    ‪5 min drive‬
  • Place, Santa Barbara County Courthouse
    ‪6 min drive‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of bedsheets is available on request.
Best Western Plus Pepper Tree Inn offers 150 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Reviews

Best Western Plus Pepper Tree Inn Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1024 reviews
Rating 8 - Good. 270 out of 1024 reviews
Rating 6 - Okay. 153 out of 1024 reviews
Rating 4 - Poor. 67 out of 1024 reviews
Rating 2 - Terrible. 51 out of 1024 reviews

Reviews

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a motel with 3 floors and two garden courtyards with pools. The rooms are small and roll away beds are not available. The rooms were clean but a prior guest had left clothes on a shelf that went unnoticed. Beds were comfortable. They are in the process of renovating and clearly communicated the lack of breakfast prior to our stay but failed to communicate the lack of roll away requested in our reservation. Coffee and tea were included and available in the lobby. All rooms have a balcony or patio. They are dog friendly with a very small three foot high fenced dog run. There seemed to be welcome bags at the front desk but I never got one nor did I see it offered to any other guests. There was ample parking. The surrounding area had plenty of shops and restaurants that were in walking distance.
Stayed 1 night in Jun 2025

6/10 Okay

T

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Just ok

Bed was comfortable, grounds are not as nice as pictures make it look. Room furnishings seemed new but it was dirty. The floor seemed like it hadn’t been mopped in a long time. The walls are also very thin so you can hear noisy neighbors.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean nice property conveniently located breakfast included is a plus
Stayed 2 nights in Jun 2025

4/10 Poor

Courtney

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 2 nights in Jun 2025

10/10 Excellent

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria, San Jose

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying in Santa Barbara, and Best Western Plus Pepper Tree Inn stood out the most to us for its great location, reasonable price, and dog-friendly policy. It was easy to find, with plenty of on-site parking, and close to shops (Target) and restaurants within walkable distance. The hotel had a nice grassy area for the dogs and was also pretty quiet. We barely heard any noise from neighboring rooms, which made for a relaxing stay. We also liked that our room came with a patio area - it was nice to get some fresh air in the early morning and to let our dogs out to sunbathe while we got ready. Overall, the hotel was clean and well-kept, though the floors in our room were a bit on the dirty side upon check-in, we ended up going out to buy some slippers to keep our feet clean. We also wished there was a microwave in the room for added convenience - they had one located in the lobby though. Despite a couple of minor issues, the cleanliness, overall comfort/feel of the room (loved the bathroom mirror!), and how dog-friendly it was, would definitely bring us back again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy, Fullerton

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall stay was pretty good. We didn’t really have any complaints. It was our first time staying at a Best Western and the experience was good.
Stayed 3 nights in Jun 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, served complimentary breakfast it was a good selection and good coffee. Room was perfectly clean and pool area was cleaned and well maintained. Staff very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my fiance had a great weekend at this hotel! Room was super clean and loved that the outside was a more older style while the inside was more up to date. Would definitely come back to this facility.
Stayed 3 nights in Jun 2025

10/10 Excellent

SUNG WON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Jun 2025

8/10 Good

Rick and Ali

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable place to stay while in Santa Barbara
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very friendly and made us aware of local events for the weekend. Nice that there a bathroom in the pool area.
Stayed 1 night in Jun 2025

2/10 Terrible

Pavel

Stayed 2 nights in Jun 2025

6/10 Okay

Sherrie

Traveled with family
Room was on state st so kind of loud. Took a long time checking in as one of our rooms wasnt ready at check in time. breakfast was nice to have. Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
its a good location and you have dining options right across the street.
Stayed 1 night in Jun 2025

8/10 Good

Sasha

Stayed 1 night in Jun 2025

2/10 Terrible

Alan

Business traveler
Disliked: Cleanliness, property conditions & facilities
False advertising. Picture shows ocean view that doesn’t exist. Hotel is inland by10 miles. Breakfast shut down due to audit. An abundance of caution tapes makes you wonder how bad it was inside. Room floor was clean but then you find hair in shower.
Stayed 2 nights in Jun 2025