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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Beach
Aerial view
Lobby
Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • Earl Warren Showgrounds
    ‪3 min drive‬
  • Mission Santa Barbara
    ‪5 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 437 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jose A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Overall good stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Jeffrey

Traveled with partner, Traveled with pets
Disliked: Staff & service
There was a serious security and safety issue during our recent stay. Their WiFi was down so they couldn’t give us our own key to open our room. We had to ask the front desk to open the door for us whenever we wanted to get back into the room. When we requested our room to be unlocked at the front desk, the door was opened before we even had a chance to park on Saturday evening. As we approached, we saw an unidentified individual—a young Asian boy—leaving our room. Additionally, our dog ran outside, and no staff members attempted to stop him. We had to rush out of our car to retrieve him, which was both stressful and dangerous. This incident raises several serious concerns: * We had no way of knowing whether someone entered our room before we arrived. * Regardless of any system issues, it is completely unacceptable and unsafe to unlock a guest’s room without verifying their identity. * If pets are allowed at this hotel, there should be additional precautions in place to prevent incidents like this. We are deeply disappointed by this lack of security. When we brought this to the start members attention, we were told to wait to speak to a manager on Monday. When we tried to speak to the manager on Monday they said they still weren’t at the property and there were no actions taken to address our concerns. Needless to say, we will not be staying here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Stayed 1 night in Feb 2025

10/10 Excellent

lucy

Stayed 1 night in Jan 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unable to reach front desk when call was disconnected tried several times. No key wifi down had to find someone to get into room each time. No receipt at front desk, said would rec still don’t have . Bad over all ! Very disappointed.
Stayed 1 night in Feb 2025

6/10 Okay

Angelo

Stayed 2 nights in Feb 2025

10/10 Excellent

JOHN, RIDGECREST

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ramiro

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and spacious rooms for the price. Water pressure in the shower could of been better though and the agent in the morning was kind of rude, but the agent that checked us in later was amazing. Other than that I'd stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Barbara

Wonderful place to stay! Quiet, comfy and conveniently located! Easy to find, amazing parking! Easiest check in I have ever had! Loved it!
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing and we really enjoyed our stay here.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
The hotel worked for what we needed. While the parking was convenient and the room was clean, the location of the room was quite different on the second floor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lidia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms and view of the yard and that they allowed dogs
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Hazel, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very dog friendly on the first level. Natural grass - our dog loved it.
Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh remodel with nice furniture and finishes. Great selection of restaurants across the street.
Stayed 1 night in Jan 2025

6/10 Okay

Fermin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Diane

Stayed 1 night in Jan 2025

8/10 Good

Emma

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is currently being refurbished it does have two pools one was closed but the other was open. The coffee in room is truly horrible so if you are staying long term get some kcups. Also the coffee in the lobby did not work the whole time I was there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel for the Money

The hotel is clean and conveniently located. Its downfall is the horrible window air conditioner/heaters!! They are so noisy and you cannot control the strength of output. It’s all or nothing.
Stayed 1 night in Jan 2025