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Best Western Plus Pepper Tree Inn

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Pepper Tree Inn

Beach
Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    1 min walk
  • K's Tree House Restaurant
    1 min walk
  • Goleta Station
    9 min drive
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 437 out of 1011 reviews" "
Rating 8 - Good. 288 out of 1011 reviews" "
Rating 6 - Okay. 146 out of 1011 reviews" "
Rating 4 - Poor. 83 out of 1011 reviews" "
Rating 2 - Terrible. 57 out of 1011 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Victor, anaheim

Business traveler, Traveled with partner
Disliked: Staff & service
Our room was right in front of a cemetery, it was creepy. What happens at the front desk at our check out, was really very uncomfortable. My wife request a bathroom and host lady said "we don't have restroom in this area" my wife insisted saying please "I have an emergency", the host lady, which did not had a badge, got upset got a key and put the key hard on the counter and saying faster where the restroom was, my wife did not understand what she said and asked again, the lady out of control repeat the directions yelling in front of other customers at the area. Later after when my wife return and compliant about her attitude, she justified her offense by saying she was very busy. We checked out around 10:30am
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, safe and in a very convenient location to restaurants and shopping. However, the day before our travel (paid in full in advance) the hotel notified us that the free breakfast & gym facilities were not available due to construction. The breakfast is a biggie to us as my husband needs to eat first thing in the morning. The gym facility is also important to us as my husband has some ongoing health issues and does go to the gym daily. We had asked through email & at the front desk if there would be any compensation due to these two amenities not being available and since we have booked through Expedia we would have to contact them. I haven’t done this yet as we just got home today. Other than that, I would certainly recommend this hotel because if everything else being a 5 star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled room was nice including bathroom and sink with good shampoo conditioner, shower gel, lotion and hand cleaner. Nice Keurig coffee maker with good coffee, tea. Pleasant courtyard well maintained. Housekeeping staff friendly and helpful as was maintenance person. The frint desk ladies were also both friendly and helpful at check in and out. Many many choices for shopping and eating. Usually I'm lifetime Marriott Platinum and working on Hilton stays now so know when a hotel is well managed as this one is. FYI: I seldom leave reviews
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Black mold in shower
I've had a terrible experience with black mold at an air bnb but didn't expect that from a hotel. The carpets were stained, and the room looked absolutely nothing like the pictures. I have a toddler and an infant but couldn't bathe them considering there was mold on the walls of the shower. My wife even wanted to leave mid stay but we couldn't find any other spots.
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentleman who helped me check in was very friendly and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Antonin

Stayed 3 nights in Sep 2024

6/10 Okay

Haoxiang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We stayed in a room where there's a shared doorway to another. The first night was fine since there was no one staying next door. The second night the people next door were talking until 5am and there's no sound insulation. We can hear everything through that door. The AC in the room is pretty loud too. We had to turn it off in the middle of the night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karlee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for my boyfriend’s birthday and had the best time. The staff was very friendly and the checkin process was super easy! The area surrounding the property is very cute, with shopping and dining all around. We would stay here again!
Stayed 1 night in Aug 2024

8/10 Good

Jaimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little place. A little dated but had the amenities we needed and was a good location for our needs.
Stayed 2 nights in Sep 2024

8/10 Good

Shelby

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Lovely place to stay while visiting student at UCSB. Would definitely return.
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent helpful staff and convenient location. Beautiful pool and hottub.
Stayed 1 night in Sep 2024

8/10 Good

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ana, Calexico

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located for my trip
Stayed 3 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
thumbs up!
Stayed 1 night in Sep 2024

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great garden that was accessed from the room. Very peaceful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the last stay of my road trip and it was the icing on top of the cake!
Stayed 1 night in Sep 2024

2/10 Terrible

Erin

Stayed 2 nights in Sep 2024

4/10 Poor

Joan Karakas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Researched hotels based on amenities as we were staying for a 7 day vacation. Not as advertised! Microwave - none Two pools/hot tub - one closed (the one closest to our room, green constriction barrier surround On site restaurant Treehouse Restaurant - closed (empty and for lease) Bar/lounge - none Room service - none Fitness room - none although you could use the gym down the street apparently. “All guest rooms boast private decks or balconies that overlook the hotels gardens or pools” - we were given a room with balcony facing parking lot. We moved as per request. Free breakfast - none however we were notified of that after we booked. Paid higher rate to get in renovated room because we wanted a nice vacation, so disappointed. We have stayed several times at the Best Western Plus on Bath St. but it was booked for our dates so thought this location would be comparable, it was not. Paid a higher price than advertised for same dates which I’m sure was changed due to lack of amenities, unfortunately we did not get the lower rates booking through Expedia.
Stayed 6 nights in Sep 2024

6/10 Okay

Tin

Traveled with family
Liked: Cleanliness, staff & service
They have a ant in the room
Stayed 1 night in Sep 2024

4/10 Poor

Anne

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Great value. Lovely property. Super nice staff. Very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff is very friendly. Clean and modern. Great value.
Stayed 1 night in Sep 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Older property. Room was very typical for a hotel like this. Breakfast not available due to renovations. That was NOT explained until AFTER reservation completed.
Stayed 1 night in Sep 2024

8/10 Good

JEFF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024