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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Exterior
2 outdoor pools
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • Mission Santa Barbara
    ‪5 min drive‬
  • Santa Barbara County Courthouse
    ‪6 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Ramada by Wyndham Santa Barbara

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, (1003)
The price is $216
per night
includes taxes & fees
Apr 3 - Apr 4
Ramada by Wyndham Santa Barbara

About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 14 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Meryjein

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay breakfast wasnt served
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Got there kinda late service gentleman thomas was excellent and did the best he could give us a hotel upstairs downstairs kept knocking on the roof. I try to be courteous and switch rooms twice. Both rooms were unacceptable carpet ripped up old pillows, old bed old. Lots of cobwebs like it hadn’t been cleaned so we had to go back to the first room, which was recently renovated. and downstairs neighbor kept knocking we weren’t even being loud just walking normal. I understand it’s not their fault. Just an old building with no insulation so just expect to be heard by all of your neighbors.
Stayed 1 night in Dec 2024

10/10 Excellent

Flaviano

Stayed 2 nights in Oct 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Lorraine

Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff close to lots of restaurants and shopping
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
An older property but had the basics which was all we needed. The shower temp was erratic but we survived. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Please stop sending me these review questionnaires
Stayed 1 night in Nov 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated, big room, great courtyard and landscape, good location. Just missing a microwave.
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Mohd., HUNTINGTON BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Liked: Cleanliness
Water pressure not great and very noisy between room
Stayed 1 night in Dec 2024

6/10 Okay

Fer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Dominic

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

MARIO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alex, Maricopa

Disliked: Amenities, property conditions & facilities
Noisiest hotel I have ever stayed in.
Stayed 2 nights in Nov 2024

4/10 Poor

Ana, Calexico

Liked: Staff & service
Disliked: Property conditions & facilities
Old rooms, terrible beds and linens for the price
Stayed 3 nights in Nov 2024

2/10 Terrible

MARY, ANAHEIM

Stayed 2 nights in Nov 2024

4/10 Poor

Maryam

Traveled with partner
Liked: Cleanliness
The room is cold, and the heater doesn’t work. They only provide a blanket for comfort. 😳 Overall, the place is clean and comfortable, but the heater is not functioning. It seems like they have energy-saving AC/heater units, but as a result, the room doesn’t get warm or cold enough. I Do NOT Recommend staying here, specifically in winter.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In the renovated room, the toilet was plugged and needed maintenance to come fix it, then the 'suite door' that connects rooms had a very large gap underneath, a few inches, and you can see and hear the neighbors, a complete lack of privacy. Also, when we were transferred in the night to another room, we were given an older room, that was also not handicapped accessible, it was upstairs, and nowhere near parking on that side of the property; super inconvenient and challenging for persons like myself. Additionally, the tv programming in the older non-renovated rooms had very limited viewing channels, unlike the newer rooms that had many choices.
Stayed 1 night in Nov 2024