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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Aerial view
Property amenity
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym
$170
includes taxes & fees
Oct 20 - Oct 21

Explore the area

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3850 State St, Santa Barbara, CA, 93105
  • Place, Upper State Street
    ‪1 min walk‬
  • Place, Mission Santa Barbara
    ‪5 min drive‬
  • Place, West Beach
    ‪7 min drive‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of bedsheets is available on request.
Best Western Plus Pepper Tree Inn offers 150 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1016 reviews
Rating 8 - Good. 268 out of 1016 reviews
Rating 6 - Okay. 151 out of 1016 reviews
Rating 4 - Poor. 64 out of 1016 reviews
Rating 2 - Terrible. 47 out of 1016 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
Stayed 2 nights in Jul 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel staff were very friendly! Liked that breakfast, parking, wifi were included. This is an older property, but it was clean. The problem is that the walls between rooms are so thin you can hear every single conversation or noise from the room next to you. Housekeeping made the beds everyday, but they did not do any basic cleaning like wipe down the bathroom, if that is important to you.
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities, room comfort

A comfortable and convenient location to shopping.

Stayed 1 night in Jul 2025

8/10 Good

Astra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The property was clean. Garden areas we pretty and well taken care of.
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Convenient to everything. Pool and spa on our side of the building was under renovation. Breakfast was ok but nothing special. Staff was very friendly. I would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. 2 nice pools. Breakfast included. Walk to shops and restaurants. Santa Barbara is a beautiful area with beaches and good weather.
Stayed 1 night in Jul 2025

8/10 Good

Salma, Bishops Stortford

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great facilities.
Stayed 2 nights in Jul 2025

6/10 Okay

Mario

Traveled with family
Disliked: Property conditions & facilities
Average but not unsafe.
Stayed 2 nights in Jul 2025

2/10 Terrible

Liz

Stayed 3 nights in Jul 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Santa Barbara County Fair

The room was perfect. There was minimal noise so it was possible to sleep. The beds were comfortable. Close to Target, Starbucks. And the hotel offered breakfast in the lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bill

Stayed 3 nights in Jul 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and adequate. Bathroom light was motion activated and turned off while in the shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bradleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy check in and check out, beautiful tiling all over the motel. Beautiful pool area. Room had a balcony!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

cpurtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable. It’s a lovely property, the rooms all seem to enter from the parking side, but face a garden and pool on the backside. It’s a park like courtyard, the pool was clean, not heated. Lovely place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in Jul 2025

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

tony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Vineeta

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Anish

Traveled with family
Disliked: Cleanliness
The bed gave both me and my wife terrible back ache. too soft to the point that we were sinking and next day woke up with an out of commission back.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marleen

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is old, run down and did not feel safe at night. It was being used to house construction workers who were working nearby. It was very noisy and there is no security on site. Parking is very difficult (I witnessed someone hitting a palm tree while trying to turn around). Stay somewhere else.
Stayed 3 nights in Jul 2025

8/10 Good

Lorena

Liked: Staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Ed

Traveled with partner
Liked: Cleanliness
Convenient location right off State Street. I wish the hotel had been more transparent about the pools available. Only one (1) pool was open. The other looked fine, but it was closed. Thus, the only open pool was a bit crowded. Also, I was assured at the front desk that my room would have a view of the interior patio, but to my surprise, my view was of the parking lot and a cemetery. Also, their breakfast seating area is tiny - like 5 tables - so for breakfast, it's impossible to sit anywhere. Silly.
Stayed 3 nights in Jun 2025

6/10 Okay

Sonia

Traveled with family
I expected better with the 8/10 rating. One of their pools was not open, not working etc, however they didn’t drain the water which caused a uptake in mosquitoes our room was next to it and we we’re dealing with mosquitoes in our room. They should have had that fixed right away specially since it’s a summer holiday weekend. That’s was disappointing. Only 1 pool working for the size of hotel, it was full all the time. There were other random bugs in our room which we should t have had to deal with.
Stayed 2 nights in Jul 2025

8/10 Good

Kambiz

No comment
Stayed 2 nights in Jul 2025