Along with 2 indoor pools, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar and a children's pool are onsite. Housekeeping is available on request.
COMPLEXO JARDIM SECRETO offers 16 accommodations. 43-inch Smart televisions come with digital channels. This Santa Barbara hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
2 indoor swimming pools are on site along with a children's pool.
COMPLEXO JARDIM SECRETO features 2 indoor swimming pools and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Complimentary uncovered self parking is available on site.
COMPLEXO JARDIM SECRETO has designated areas for smoking.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.
COMPLEXO JARDIM SECRETO has a restaurant on site.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Food and drink
Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
A bar/lounge
A poolside bar
A restaurant
Things to do
2 indoor pools
Children's pool
Family friendly
2 indoor pools
Children's pool
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevator
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Entertainment
43-inch smart TV with digital channels
More
Electrical adapters
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 1 to August 16:
Swimming pool
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of BRL 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 5 percent
A damage deposit of BRL 100 will be collected before check-in.
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Pet fee: BRL 60 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 9:00 PM
Property is also known as
ESTÂNCIA JARDIM SECRETO
COMPLEXO JARDIM SECRETO Hotel
COMPLEXO JARDIM SECRETO Santa Barbara
COMPLEXO JARDIM SECRETO Hotel Santa Barbara
COMPLEXO JARDIM SECRETO Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Gostei muito atendimento muito bom, o Sr. Roberto muito simpático e prestativo, porém sugiro alguns melhoras, como colocar cabeceira de cama, espelho grande nos quartos e uma pequena mesa e cadeira no quarto, mas o proprietário está assumindo agora, acho que essas melhorias viram futuramente, mas recomendo muito.
Amamos a pousada e a hospitalidade dos donos, que nos receberam como se fôssemos amigos. O quarto que ficamos estava em perfeitas condições, com cama confortável e chuveiro bem quentinho, mesmo em dia frio. Café da manhã simples, mas muito bem servido. Os anfitriãos também oferecem almoço e jantar com preço justo. Voltaremos, com certeza
Pensa numa pousada linda, maravilhosa. Os proprietários muito atenciosos. Sr. Roberto, sua Esposa e seu filho sempre cuidando com carinho para que nossa estadia fosse perfeita. E a cachoeira dentro da pousada simplesmente magnifica! Adoramos! Recomendo!
Breve voltaremos!
Experiência agradável!
Os funcionários são muito receptivos e solicitos. O café da manhã foi impecável e pontual em todos os dias! A localização da pousada é muito boa! Próxima a restaurantes e de fácil acesso ao parque da Caraça. Porém, apenas uma das piscinas estava funcionando (o restante estava em manutenção). Os quartos estavam com um leve cheiro de mofo.
Recomendo!