4/10 Poor
Therese
Mar 1, 2025
Disliked: Cleanliness, staff & service, room comfort
Very disappointing
This hotel looks so cute from the outside. When we got into our room, it was small, but nice looking. We pulled back the covers and found a couple of hairs on the sheet. Then we started to see some kind of fleas. I killed four of them and I went straight to the front desk and told the desk clerk that there were some kind of fleas in the room and we needed to be moved. The first thing she said was “that’s a pretty aggressive thing to say“. Then, instead of moving us to a new room while we were standing in the room she started pulling the covers back and telling us she couldn’t find any of the books. I had to show her the napkin where I had squished four of them. She then moved us finally to another room and I really thought we would be fine there, except I woke up the next morning with six red welts on my neck, stomach and back. It took a week and they still have not completely disappeared.
Therese
Stayed 1 night in Feb 2025