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The Steward, Santa Barbara, a Tribute Portfolio Hotel

4.0 star property

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Photo gallery for The Steward, Santa Barbara, a Tribute Portfolio Hotel

Property amenity
Children's play area - outdoor
Lobby
Bar (on property)
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Gym
  • Breakfast available
$232
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
5490 Hollister Ave, Santa Barbara, CA, 93111
  • Place, Goleta Valley Cottage Hospital
    ‪7 min walk‬
  • Place, Lookout County Park
    ‪20 min walk‬
  • Place, Santa Barbara Orchid Estate
    ‪5 min drive‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

55-inch flat-screen TV with digital channels, Netflix

Suite, 1 Bedroom, Non Smoking, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

View from room

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 432 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 432 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas

Suite, 1 Bedroom, Non Smoking, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 432 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Pool View (Hearing Accessible)

  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

One-Bedroom Suite With Pool View

  • Sleeps 6

1 Bedroom Garden Suite, 1 Bedroom Suite, 2 Queen, Sofa Bed

  • Sleeps 6

One-Bedroom King Suite with Pool View and Sofa Bed

  • Sleeps 4

One-Bedroom Garden King Suite With Sofa Bed

  • Sleeps 4

One-Bedroom Standard King Suite with Sofa Bed

  • Sleeps 4

Standard 1 Bedroom Suite with 2 Queen Bed and Sofa Bed

  • Sleeps 6

One-Bedroom Suite-Hearing Accessible

  • Sleeps 4

Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4

One-Bedroom Suite With Tub-Mobility Accessible

  • Sleeps 6

Standard Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4

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About this property

The Steward, Santa Barbara, a Tribute Portfolio Hotel

4-star Santa Barbara hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
The Steward, Santa Barbara, a Tribute Portfolio Hotel offers 87 accommodations, which are accessible via exterior corridors and feature bathrobes and hair dryers. Accommodations offer separate dining areas and include dining tables. 55-inch flat-screen televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Steward, Santa Barbara, a Tribute Portfolio Hotel provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Santa Barbara hotel also offers a terrace, a garden, and a picnic area. Onsite parking is available (surcharge).

The Steward, Santa Barbara, a Tribute Portfolio Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Terra - This poolside restaurant specializes in Californian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Terra

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Winery release events
  • Yoga classes

Family friendly

  • Dining table
  • Fenced pool
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Dining table
  • Electric kettle
  • Mini-fridge
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 50 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Uncovered self parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Pacifica Suites
Pacifica Suites Hotel
Pacifica Suites Hotel Santa Barbara
Pacifica Suites Santa Barbara
Pacifica Suites
The Steward, Santa Barbara, a Tribute Portfolio Hotel Hotel

Reviews

The Steward, Santa Barbara, a Tribute Portfolio Hotel Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 104 out of 197 reviews
Rating 8 - Good. 42 out of 197 reviews
Rating 6 - Okay. 28 out of 197 reviews
Rating 4 - Poor. 15 out of 197 reviews
Rating 2 - Terrible. 8 out of 197 reviews

Reviews

8/10 Good

Shannon

Stayed 1 night in Aug 2025

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me into a room where the A/C didn't work. I was able to get a new room with A/C - why not just give me the room with working A/C? So wrong. New room didn't have tv remote or coffee, they tout having pour over coffee but there wasn't any. Flooring of both rooms were cheap and lifting. Toilet had issues, I had to open tank to get it to work. No Elevator. Pool and Spa area are too small and crowded. I emailed Manager and still haven't recieved a call. They simply don't care. You'd have a better stay at a Best Western.
Stayed 1 night in Aug 2025

10/10 Excellent

Ilina

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, clean place. Staff very friendly and professional. Just depending on where your room is located, the surroundings outside can be loud. I would stay again with a room opening to the court yard / swimming pool area.
Stayed 4 nights in Jul 2025

6/10 Okay

Lusine, Northridge

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Dining too expensive. I indicated I wanted room service every night, it didnt happen until I had to additionally call to remind the front desk. I do like the hidden aspect of the hotel but it could have been better given the price tag.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marynell

Stayed 3 nights in Jul 2025

8/10 Good

Claudia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Central air conditioning system did not work. A portable AC was provided but required maintenance each day. Overall great place to stay at; very clean and spacious rooms, equipped gym, heated pool and great customer service.
Stayed 4 nights in Jul 2025

6/10 Okay

Maheshwari

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice quiet property and resort. The service was pretty bad. They always run out of towels at pool even though it was not crowded. They had sofa bed which was worst quality. They did not provide extra sheet, pillow or comforter. When asked, they dropped one item and forgot the rest. Even though we were family of four they put limited cups, coffee and other supplies including bathroom items. We would always run out and they won't pick the phone at desk. They had expensive parking and very expensive restaurants on site. Their discount is useless. Not many other options to eat closeby. They charged extra service charges at checkout which was not mentioned on Expedia while booking, however it was not significant amount. Overall experience was just okay. Was expecting a lot based on rating, pics and cost.
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Steward

Property was beautiful, but care was much needed. AC didn’t work, faucet scalded you every time, and the knob in the shower was broken. The most obvious issue was that the staff clearly did not care about their work. Every time the room was cleaned something wasn’t replaced, took 15-20 minutes for get a round of drinks even though the bar had more staff than guests, breakfast was always understaffed and the service reflected it, had to ask the front desk for things multiple times.
Stayed 4 nights in Jul 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness

We used to love it here

We love this hotel, so it’s sad to leave negative feedback. This is the first time we’ve had a negative experience. The shower gel and conditioner bottles were empty, the first room we were given which we were told was a complimentary upgrade because we were celebrating a birthday did not have working AC. The room we were switched to, also didn’t have an AC that was fully functional either. When we turned it on it made a sound like a plane engine and it didn’t cool the room much, so we stuck to just the fan. The living room area tv also didn’t work. We didn’t want to keep calling the front desk, so we just let it go. Luckily our kiddos wanted to spend the majority of the day in the pool, so that was helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Arturo

Stayed 2 nights in Jul 2025

2/10 Terrible

Dr. Greg

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at the Steward- it’s nice to be a ways away from the hectic traffic in Santa Barbara! Rooms are very nice - a bit pricey, but nice! Staff at check in are always super friendly and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean and lovely pool and patio areas. Lots of staff they are doing a great job taking care of everyone.
Stayed 3 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Jannifer

Stayed 1 night in Jun 2025

8/10 Good

Harry, Crawley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at The Steward, Santa Barbara, and overall, it was a lovely experience. The property is beautifully designed, with a relaxed, boutique vibe and lush landscaping that gives it a peaceful, retreat-like atmosphere. The rooms are spacious, tastefully decorated, and thoughtfully appointed with modern amenities. We especially loved the comfortable bed and stylish furnishings. The staff were friendly and welcoming, and the location is great - both a short drive to both the beach and downtown Santa Barbara while still feeling tucked away. However, we did encounter a significant issue with the air conditioning in our room. The unit was unbelievably loud — loud enough to make sleep nearly impossible. We were told this is a known issue with the newer systems, but unfortunately, there was no real solution offered aside from earplugs or a white noise machine. Since no alternate rooms were available, we had to turn the unit off and deal with the heat, which made for some uncomfortable nights. It’s disappointing that such a well-designed and otherwise high-end property would overlook something so critical to guest comfort. That said, we still enjoyed our stay and appreciate the overall experience. If they can resolve the A/C issue, this hotel would easily be a five-star rating.
Stayed 1 night in Jun 2025

4/10 Poor

Najib

Stayed 1 night in Jun 2025

2/10 Terrible

Francia

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had an absolutely horrible experience the night before my wedding. Instead of feeling excited and joyful, I was met with frustration and disappointment. My husband’s room had no AC, and all maintenance did was bring a candle. We were told no other rooms were available due to overbooking, so nothing was done to resolve the issue. My room was just as bad—blood stains on the sheets, a leaking bathroom sink, a toilet that wouldn’t flush, and a broken shower. On top of that, I was made to wait at check-in (5:30 PM!) because “VIPs and elite members” had late checkouts and took priority. I felt completely unappreciated and unwelcome. When I addressed all of this with the GM, Robert, he was dismissive, rude, made excuses, and never once apologized. No compensation was offered, and no effort was made to make things right. The customer service was terrible from start to finish. This was supposed to be one of the most special nights of my life. Instead, it was stressful and upsetting. I will never stay with Marriott Bonvoy again.
Stayed 1 night in Jun 2025

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Sadhb

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

tiffani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and secluded. Excellent location. Staff was very accommodating. Would stay again
Stayed 1 night in Jun 2025