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Avatar Hotel Santa Clara, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for Avatar Hotel Santa Clara, Tapestry Collection by Hilton

Lobby
Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk
Reception
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
4200 Great America Pkwy, Santa Clara, CA, 95054
  • California's Great America
    ‪17 min walk‬
  • Santa Clara Convention Center
    ‪19 min walk‬
  • Levi's Stadium
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (3x3 Shower)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (3x3 Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About this property

Avatar Hotel Santa Clara, Tapestry Collection by Hilton

3.5-star Santa Clara hotel close to California's Great America
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space.
Avatar Hotel Santa Clara, Tapestry Collection by Hilton offers 168 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Avatar Hotel Santa Clara, Tapestry Collection by Hilton features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site at this 3.5-star property. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Avatar Hotel Santa Clara, Tapestry Collection by Hilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Parkstone Rest. & Taps - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service is available.

Languages

Arabic, Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Parkstone Rest. & Taps

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per pet, per week, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Uncovered self parking fee: USD 15.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 85.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Avatar Hotel
Avatar Hotel Santa Clara
Avatar Santa Clara
Hotel Avatar
Avatar Hotel a Joie de Vivre Hotel
Avatar Hotel a Joie de Vivre Hotel
Avatar Hotel Santa Clara Tapestry Collection by Hilton
Avatar Hotel Santa Clara, Tapestry Collection by Hilton Hotel

Avatar Hotel Santa Clara, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 143 reviews
Rating 8 - Good. 36 out of 143 reviews
Rating 6 - Okay. 11 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 6 out of 143 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building is older but Hilton did a good job making the building and interior look upgraded and not feel old. Bathroom was modern, comfortable and clean. The staff experience was excellent and the only negative is the room needs more outlets and the individual rooms HVAC are noisy. You can really hear them when running.
Stayed 3 nights in Dec 2024

6/10 Okay

Jeffrey C

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
But it's a boutique.
We arrived an early I asked if we could check in and drop our bags, so we could grab some lunch. The lovely women at the front desk, said that we could for a thirty dollar fee, or wait for 11/2 hours. I asked why the charge and she said,(a little embarrassed,) it's company rules. So we walked around for a while, came back, had a drink in restaurant waiting for our lunch place to open. Started to leave after our drinks, 30 min later and she said she could check us in at that time. Which was nice , but a little weird. The room was fine, clean, small, (it's a boutique) small bath/sink area. Pretty comfortable beds, good pillows, (A must.) Came back after the Niners game to have a beverage and hang with fans. Good atmosphere, met some good people. However, the bar was pretty much out of beer and most alcohol and services were very SLOW. The bar staff did their best to accommodate, but need more staff and a better system. ( and obviously more alcohol.) Retired for a quite nights sleep. Got up decided to have breakfast in the restaurant. Poor service from the young women. Had to ask for water refills, she never offered to refill our coffees. The food was very mediocre sad to say. We had a western omelette (3egg? Not!) no potatoes, we did free toast. Ha! Over all it was fine for my brother and I to stay for a game. We got a lot of laughs from the whole experience, not necessarily what you may want. The staff were all really nice. Maybe just working out the kinks? But aren't we all?
Stayed 1 night in Dec 2024

6/10 Okay

Craig

Traveled with partner
Disliked: Property conditions & facilities
Property is old and needs refurbishing. Restaurant and bar were insufficient to handle the number of patrons. Bar tender had to hand wash classes as they were out. Way too expensive for the value.
Stayed 1 night in Dec 2024

2/10 Terrible

Christopher, Yokohama

Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Prashant

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Y

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

8/10 Good

Kalani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again, atmosphere was a lot better then years ago when I first stayed here
Stayed 2 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta location,Great place to stay
Greta Location! Less than a mile from Levi Stadium and very conveniently near the freeway too. Very kind and attentive staff too
Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond

Stayed 1 night in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Clean, quite safe. I will use this hotel again in the future. I do wish the TV had a better selection of free channels.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Rooms are very well done
Stayed 1 night in Dec 2024

8/10 Good

Y

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Allyson

Stayed 1 night in Nov 2024

10/10 Excellent

TYLER

Stayed 1 night in Oct 2024

2/10 Terrible

Aneta

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bailey

Stayed 2 nights in Oct 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

8/10 Good

Iouri

Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024