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Avatar Hotel Santa Clara, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for Avatar Hotel Santa Clara, Tapestry Collection by Hilton

Lobby
Lobby
Reception
Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • Room service
$115
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
4200 Great America Pkwy, Santa Clara, CA, 95054
  • Place, California's Great America
    ‪11 min walk‬
  • Place, Santa Clara Convention Center
    ‪16 min walk‬
  • Place, Levi's Stadium
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (3x3 Shower)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (3x3 Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (3x3 Shower, Mobility & Hearing)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room-Non-Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

King Room-Non-Smoking

  • Sleeps 2

View all photos for 2 Double Beds Non-Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

2 Double Beds Non-Smoking

  • Sleeps 4

View all photos for 1 Queen Mobility Accessible W/Bathtub

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

1 Queen Mobility Accessible W/Bathtub

  • Sleeps 2

View all photos for Two Double Beds-Hearing Accessible

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Two Double Beds-Hearing Accessible

  • Sleeps 4

View all photos for King Room-Hearing Accessible

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

King Room-Hearing Accessible

  • Sleeps 2

View all photos for 1 Queen Mobility/Hearing Accessible 3 x 3 Shower

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

1 Queen Mobility/Hearing Accessible 3 x 3 Shower

  • Sleeps 2

View all photos for 1 Queen Mobility/Hearing Access W/3x3 Shw

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

1 Queen Mobility/Hearing Access W/3x3 Shw

  • Sleeps 2

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About this property

Avatar Hotel Santa Clara, Tapestry Collection by Hilton

3.5-star Santa Clara hotel steps from Silicon Valley
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space.
Avatar Hotel Santa Clara, Tapestry Collection by Hilton offers 168 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Avatar Hotel Santa Clara, Tapestry Collection by Hilton features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site at this 3.5-star property. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Avatar Hotel Santa Clara, Tapestry Collection by Hilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Parkstone Rest. & Taps - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Parkstone Rest. & Taps

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per pet, per week, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Uncovered self parking fee: USD 15.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 85.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Avatar Hotel
Avatar Hotel Santa Clara
Avatar Santa Clara
Hotel Avatar
Avatar Hotel a Joie de Vivre Hotel
Avatar Hotel a Joie de Vivre Hotel
Avatar Hotel Santa Clara Tapestry Collection by Hilton
Avatar Hotel Santa Clara, Tapestry Collection by Hilton Hotel

Reviews

Avatar Hotel Santa Clara, Tapestry Collection by Hilton Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 244 reviews
Rating 8 - Good. 54 out of 244 reviews
Rating 6 - Okay. 22 out of 244 reviews
Rating 4 - Poor. 13 out of 244 reviews
Rating 2 - Terrible. 10 out of 244 reviews

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable. Quiet area for my pet. Staff was very professional
Stayed 1 night in Aug 2025

10/10 Excellent

Magelly

Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Traveled with family and small children
Liked: Amenities
Good location. Nice place, clean and quiet
Stayed 1 night in Aug 2025

8/10 Good

Seo Yeon

Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2025

10/10 Excellent

JESSICA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really nice hotel the only thing has a funny smell inside the rooms and people was smoke outside our room and all the smell got inside of our room.. i don't like that we have kids..
Stayed 1 night in Aug 2025

10/10 Excellent

David, Lake Dallas, TX

Stayed 3 nights in Aug 2025

8/10 Good

Peter

Stayed 4 nights in Aug 2025

4/10 Poor

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Warning when going to an event at Levi Stadium

If you are going for a large event such as a Friday night and Saturday night concert, like Morgan Wallen. Arrive at the hotel 1 hour earlier than check in and get in line. Check in was at 3:00 pm the first singer took the stage at 5:15. We called ahead was told No to early check in so we arrived at 3:30. By the time that we checked into our room it was almost 6:00. They were unorganized and unprepared, including rooms not being ready. It was chaotic to say the least and overwhelming along with annoying.
Stayed 1 night in Aug 2025

6/10 Okay

Brianna

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The stay was fine but it was clear that they were not ready for the large event happening. We waited for over an hour to get checked into a room. They didn’t have enough rooms clean for their incoming guest and it caused a huge delay.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Great, but just a small nuissance.

The property and room were great and comfortable. The only issue was that there was an abundance of ants roaming around our room.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Large even at Levi’s
Stayed 1 night in Aug 2025

10/10 Excellent

CRAIG

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

DAVID, Santa Rosa

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

DAVID, Santa Rosa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait to check in was over an hour. Apparently, the rooms weren't ready even if we waited to check in. There was no parking and we were harassed to pay $50.00 to park. We decided just to go home after the concert rather than deal with the hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie, Smartsville

Traveled with group, Traveled with partner
Disliked: Amenities
The gym facility was the best part of our stay. Upon arrival we were taken back by the people charging for parking infront of the hotel, & as we drove up we were welcomed with a line as if it was an amusement park ride. We arrived around 4 pm & check in is at 3. We waited in line until 5:30pm for the room to be ready, standing outside. No water was offered or food or deduction from our stay. I understand it was a busy event weekend. The hotel lacked initiative & preparation for the volume of people it was hosting. There really is no excuse to the delay. The restroom had hair in the showers & the carpet seemed to not be vacuumed. There was a towel in the ground behind the door when we entered the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Charlie

Liked: Staff & service, property conditions & facilities

Convenient

The location of this hotel was great for the event that we went to at Levi Stadium. Very easy walk to the event and also a quick ride from the airport. Just a few complaints…we did find quite a bit of black hairs in the shower. Both on the floor and the wall. We washed them down, but was still gross. They also have motion detector lights in the bathroom. So if you walk in to use the restroom in the middle of the night it shines bright into the room and wakes others up. We found no way of turning this option off. The pool was great. We checked out at 5:30am to catch our flight and I think woke the desk attendant up. He was not friendly and said not a word other than “room number” and “you’re good.” A “thanks for staying with us” would have been nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Waited 45 minutes in line to check in at 3:00 only to find out that our rooms were not available yet. Checked back 2 hours later, still not ready, with no estimated time they would be ready. Had to leave at 6 for concert, forced to get ready in bathroom. At 615, rooms were finally available but we were heading out to concert. Moved bags into room after midnight when we got back to the hotel. Very frustrating experience and the restaurant onsite is not open 24 hours.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Management

Management is horrible at this location. Canceled my stay with no communication or notification. Would never stay there.
Stayed 2 nights in Aug 2025