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Hyatt Centric Santa Clara Silicon Valley

3.5 star property

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Photo gallery for Hyatt Centric Santa Clara Silicon Valley

Breakfast and dinner served
Exterior
Breakfast and dinner served
Lobby
Breakfast and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Pool
$149
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
3100 Lakeside Dr, Santa Clara, CA, 95054
  • Place, Santa Clara Convention Center
    ‪4 min drive‬
  • Place, California's Great America
    ‪4 min drive‬
  • Place, Levi's Stadium
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (King)

9.4 out of 10
Exceptional
(69 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Double)

Suite, 1 Bedroom (Double) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (Double)

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible (King, Roll-In Shower)

Suite, Accessible (King, Roll-In Shower) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, Accessible (King, Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite (King)

Premium Suite (King) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite (King)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (King)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (King)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Double, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (Double, High Floor)

7.8 out of 10
Good
(8 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (King, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (King, High Floor)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Double)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (King, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (King, High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Double, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (Double, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

King Suite With Accessible Roll-in Shower

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

One-Bedroom King Suite - High Floor

  • Sleeps 4

One-Bedroom King Suite with Pool View

  • Sleeps 4

One-Bedroom King Suite with Pool View - High Floor

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Accessible Queen Suite With Roll-in Shower

  • Sleeps 4

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4.5 out of 5, Wonderful, 1,009 reviews
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About this property

Hyatt Centric Santa Clara Silicon Valley

Santa Clara hotel steps from Silicon Valley
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Hyatt Centric Santa Clara Silicon Valley offers 220 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Centric Santa Clara Silicon Valley provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to 4 meeting rooms and coworking spaces. Event facilities measuring 920 square feet (85 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hyatt Centric Santa Clara Silicon Valley has designated areas for smoking.

Loggia - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Loggia

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 920 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The aparthotel's airport shuttle service may be suspended at times due to large events at Levi's Stadium.
Pets are not permitted on the premises. Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Plaza Suites
Plaza Suites Aparthotel Santa Clara
Plaza Suites Santa Clara
Plaza Suites Silicon Valley Aparthotel Santa Clara
Plaza Suites Silicon Valley Aparthotel
Plaza Suites Silicon Valley Santa Clara
Plaza Suites Silicon Valley
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
The Plaza Suites
The Plaza Suites Silicon Valley
Hyatt Centric Santa Clara Silicon Valley Hotel
Hyatt Centric Santa Clara Silicon Valley Santa Clara
Hyatt Centric Santa Clara Silicon Valley Hotel Santa Clara

Hyatt Centric Santa Clara Silicon Valley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 833 out of 1203 reviews
Rating 8 - Good. 192 out of 1203 reviews
Rating 6 - Okay. 98 out of 1203 reviews
Rating 4 - Poor. 33 out of 1203 reviews
Rating 2 - Terrible. 47 out of 1203 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Belinda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Positive: All suite property so rooms were nice Negative: Billing was all wrong. Told me I had a balance but they could not say what it was for and attitude. Got a final bill emailed that charged me $100 for a "Pet fee" and I do not have a pet.
Stayed 5 nights in Aug 2025

8/10 Good

Jeanine

Stayed 2 nights in Aug 2025

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real close to Levi’s stadium . Very convenient
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Romer

Liked: Cleanliness, property conditions & facilities
Covered parking
Stayed 2 nights in Aug 2025

10/10 Excellent

Anyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheia

Stayed 1 night in Aug 2025

4/10 Poor

Tanisha, Sacramento

Disliked: Cleanliness, staff & service, amenities
The customer service was poor. After arriving after a long drive my husband and I went to the bar for a cocktail and dinner. The bar was filthy from other customers sitting there before us. The bar tender was walking around looking for his keys that he lost, and did not serve us since he was preoccupied looking for his keys. We left and went to Fleming’s for dinner. Then, in the morning we went down to have breakfast. The waiter continued walking past us. We had to ask for our menus. As we waited over 15 minutes watching the waiter tend to other customers the came after us, we left and had breakfast elsewhere. When we returned from breakfast I shared my experience with the manager. For the cost of the hotel I expected the best customer service. We will not return to this property.
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities, room comfort
Ended up with a room that was poorly planned. Way too much furniture .... hard to navigate around the furniture.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Very quiet. 30 minutes walking distance to the Levi stadium
Stayed 1 night in Aug 2025

4/10 Poor

Alfonso

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Julia

Traveled with partner
Disliked: Amenities
The room smelled like mildew, it was way overpriced for what it was
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

10/10 Excellent

Rayza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because it was close to an activity we had planned. We were looking forward to swimming in the pool and going to the hot tub but the hot tub was closed and the door to the pool seemed to be broken. The receptionist tried to help us but couldn’t figure it out herself, she had to call maintenance which took a while to get there cutting into our pool time. Overall we were satisfied with the help we received but disappointed to not be able to get into the hot tub because it was dirty.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the time I was there, everything was great! No complaints 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean safe and quiet property!
Stayed 1 night in May 2025

8/10 Good

JAMES

Stayed 8 nights in Jul 2025

10/10 Excellent

J.

The hotel was clean and the beds were comfortable
Stayed 2 nights in Aug 2025

2/10 Terrible

Christina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience of my life

This was a horrible experience. There was a big event in town, I had secured my room four months before this event. When I showed up that day, the front desk informed me that they had given my room away because my card had been declined and they had tried to get a hold of me several times. This was not the case. I had not a single missed call from them. And the card they said they ran was not mine. Long story short is they knew they could get triple what I paid so they sold my room out from under me and then the three people at the front desk gaslit me and trying to say that I was the problem. I will never stay at a Hyatt again and I’m very wary about using third-party apps.
Stayed 2 nights in Aug 2025

8/10 Good

Vitore

Stayed 5 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 2 nights in Jul 2025

2/10 Terrible

Mikayla

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE customer service, very unprofessional, very rude, highly do not recommend unless you want them to mess up your reservation/room
Stayed 3 nights in Aug 2025