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Hyatt Centric Santa Clara Silicon Valley

3.5 star property

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Photo gallery for Hyatt Centric Santa Clara Silicon Valley

Breakfast and dinner served
Breakfast and dinner served
Exterior
Lobby
Breakfast and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Pool
  • Parking available
$158
includes taxes & fees
Aug 29 - Aug 30

Explore the area

View in a map
3100 Lakeside Dr, Santa Clara, CA, 95054
  • Santa Clara Convention Center
    ‪3 min drive‬
  • California's Great America
    ‪3 min drive‬
  • Levi's Stadium
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Pool View (Double, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (Double, High Floor)

7.6 out of 10
Good
(7 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (King, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (King, High Floor)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (King)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (King)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible (King, Roll-In Shower)

Suite, Accessible (King, Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Accessible (King, Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Double)

Suite, 1 Bedroom (Double) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Double)

8.6 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite (King)

Premium Suite (King) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite (King)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (King)

9.4 out of 10
Exceptional
(63 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (King, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (King, High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Double, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Double, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Double)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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  • Hot Tub
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About this property

Hyatt Centric Santa Clara Silicon Valley

Santa Clara hotel close to California's Great America
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Hyatt Centric Santa Clara Silicon Valley offers 220 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Centric Santa Clara Silicon Valley provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This hotel offers access to 4 meeting rooms and coworking spaces. Event facilities measuring 920 square feet (85 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hyatt Centric Santa Clara Silicon Valley has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
The Plaza Bistro - This bistro serves breakfast and dinner.
The Sunset Lounge - This lobby lounge serves light fare only.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The Plaza Bistro
  • The Sunset Lounge

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 920 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The aparthotel's airport shuttle service may be suspended at times due to large events at Levi's Stadium.
Pets are not permitted on the premises. Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Plaza Suites
Plaza Suites Aparthotel Santa Clara
Plaza Suites Santa Clara
Plaza Suites Silicon Valley Aparthotel Santa Clara
Plaza Suites Silicon Valley Aparthotel
Plaza Suites Silicon Valley Santa Clara
Plaza Suites Silicon Valley
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
The Plaza Suites
The Plaza Suites Silicon Valley
Hyatt Centric Santa Clara Silicon Valley Hotel
Hyatt Centric Santa Clara Silicon Valley Santa Clara
Hyatt Centric Santa Clara Silicon Valley Hotel Santa Clara

Hyatt Centric Santa Clara Silicon Valley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 716 out of 1043 reviews
Rating 8 - Good. 172 out of 1043 reviews
Rating 6 - Okay. 86 out of 1043 reviews
Rating 4 - Poor. 31 out of 1043 reviews
Rating 2 - Terrible. 38 out of 1043 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Santa Clara

Great stay. Close to everything we needed. The only issue we encountered was the pool was said to be a heated pool but it wasn’t working so we didn’t get a chance to enjoy this amenity. Rickey at the front desk delivered awesome customer service! Thank you Rickey!
Stayed 4 nights in May 2025

10/10 Excellent

Nina

Stayed 1 night in Apr 2025

10/10 Excellent

Ira

Stayed 1 night in Mar 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Staff & service

Didn’t stay

Employee was rude. I didn’t stay there.
Stayed 1 night in May 2025

10/10 Excellent

Tremain

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Vyrone

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room with two queen beds about two weeks in advance for my best friend’s birthday. It was a great location—close to downtown and K1 Speed, which made it easy for us to go barhopping and celebrate. The place itself was clean and the setup was nice. However, the service was disappointing. When we checked in, the front desk lady seemed unengaged and somewhat disrespectful. She gave us a king bed instead of the two queen beds I reserved. When I went back to clarify, she didn’t seem helpful or apologetic. I ended up sleeping on the couch while my friend took the bed, which was frustrating. The next morning, we were supposed to have free breakfast included, but we had to wait a long time just to place our order. When the menu came, it had prices, and I had to clarify again that our stay included breakfast. It felt disorganized. I also asked one waiter if they had cream or half-and-half and he said they only had black coffee, but another waiter later said they did have half-and-half. It was confusing and felt a bit careless. Overall, the hotel has a good reputation, and the building is clean, but this particular experience with the staff and service didn’t live up to the standard.
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Stayed 1 night in May 2025

10/10 Excellent

Arina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property and space! Very kind staff and very spacious clean rooms. Will definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

jinyou

Traveled with family
The living condition and the customer service exceeded our expectations. Great!
Stayed 1 night in May 2025

10/10 Excellent

BIANCA

Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby’s aroma was the best part! Secondly, the staff was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Nayely

Stayed 1 night in Apr 2025

10/10 Excellent

banafsheh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

One of the nicest hotels I've ever stayed at. And at a decent price!
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandi

Traveled with family and small children
Liked: Amenities
The hotel was so great! We came for my daughter's 16th birthday to be able to hang out in San Jose, and it was the perfect location. No more than 15 minutes to get everywhere we wanted to go. The suites were clean and well-appointed, and the staff was top-knotch. Highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne, Chico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious clean and quiet!! the pool was nice but not heated like the clerk Said didn’t like the xtra fee to park my car.. there wasn’t a microwave for the kids in the room it was downstairs in a little sales shop. There was no free breakfast!!
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

David

Stayed 2 nights in Apr 2025

4/10 Poor

R Jason

Business traveler
Disliked: Staff & service
Staff has an attitude that they really don't want to be there. Little pride in their work. The room - the hot water was broken every day I was there. Only on the last night did they offer to put me into a new room, but to check the water first. It was OK in the night but by morning - ice plunge cold. Super frustrating. They did comp my visit to the restaurant but still. More than anything it's the apathy.
Stayed 4 nights in Apr 2025

4/10 Poor

Teresa

Stayed 2 nights in Apr 2025