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Smart Hotel Saslong

3.0 star property

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Photo gallery for Smart Hotel Saslong

Exterior
Birthday party area
Breakfast and dinner served, international cuisine
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Via Pallua 40, Santa Cristina Val Gardena, BZ, 39047
  • Val Gardena
    ‪1 min walk‬
  • Monte Pana Ski Lift
    ‪16 min walk‬
  • Funivia Saslong Spa
    ‪3 min drive‬
  • Bolzano (BZO)
    ‪62 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Double or Twin Room

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room (2 bunk beds)

Quadruple Room (2 bunk beds) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Quadruple Room (2 bunk beds)

  • 236 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Double Sofa Bed

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Indoor pool

Residence Antares

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (204)
The price is $263
per night
$293 total
includes taxes & fees
Mar 3 - Mar 4
Residence Antares

About this property

Smart Hotel Saslong

3-star Santa Cristina Val Gardena hotel steps from Dolomites
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Smart Hotel Saslong include ski storage and ski passes.
Smart Hotel Saslong offers 50 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Complimentary covered self parking is available on site, along with a car charging station. A total renovation of this property was completed in May 2022.

Smart Hotel Saslong is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Blue Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Restaurants on site

  • Blue Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Optional ski privileges
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Area rugs in public areas
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in public areas
  • Roll-in shower (47 inches wide)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Electric bike charging
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The property is closed between April 7 and May 31.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: EUR 9 per day
  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 for adults and EUR 20.00 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number IT021085A1AIKCG7PH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Saslong
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Saslong Santa Cristina Val Gardena
Smart Saslong
Smart Hotel Saslong Hotel
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Hotel Saslong Hotel Santa Cristina Val Gardena

Smart Hotel Saslong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 195 reviews
Rating 8 - Good. 68 out of 195 reviews
Rating 6 - Okay. 21 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 2 out of 195 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean.
Stayed 1 night in Sep 2024

8/10 Good

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities. Very short drive to Ortisei to check out the attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Carla, Lutz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was very nice. The hotel is conveniently located close to a bus stop. They give you a bus ticket that it is good for 7 days. We had rented a car but still used it. There is a garage to park your car if needed. The rooms are nice and modern but very plain. I wish there was a small fridge. There is no AC which I heard that none of the hotels have. It got a little hot during the night and leaving the patio door open wasnt an option due to the traffic noise. The breakfast was superb!! Amazing variety and delicious! I would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dabin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to stay near Ortisei. Check in process was easy for after hours. Amenities provided by the hotel was great; drinking water, hot water and ice at the common lounge. Hotel provided free bus ticket for us to use which was great help if you are going to Ortisei centre for dinner and cable car. Also was great help if you are using buses for nearby areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Usual Italian friendly welcome and service. Room was a bit warm due to the high temperatures throughout the day, but cooled down nicely for bedtime. Breakfast was excellent Restaurant was very good serving some local Ladin specialties that I had never seen. Bus tickets to Ortisei were much appreciated as the parking is €30 for 8hrs. Makes Seceda less of a hassle, because most of the parking spaces are full by 0900hrs
Seceda
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Santa Cristina
Great place to stay with free breakfast. Comfortable beds. Stylish.
Stayed 1 night in Jul 2024

10/10 Excellent

Arushi

Stayed 1 night in Jul 2024

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We had to leave another hotel that morning, and asked if we could store our bags for a couple of hours before check-in. They said we could but that it would cost 10 euro. That wasn't a great first impression. I guess they're going for an automated check in service in general, so it feels like there isn't anyone readily at the front desk, and very imprersonal. Then we noticed their coffee in the lobby had a charge too. It was a lot of nickeling and diming. The room was okay except it smelled heavily of cleaning products. The one great thing was the breakfast the next day. Overall, this was a mediocre experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Ronaldo

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very easy to get to, staff incredibly friendly and also helped me setup a surprise of champagne and treats for myself and my wife to celebrate our recent marriage! Breakfast was great as well, would definitley stay again!
Stayed 2 nights in Jun 2024

4/10 Poor

Crysta

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
While this is a cute hotel it’s very expensive for what you get. The rooms are teeny - teeny tiny. The towels are not in the bathroom so when you get out of the shower you suddenly realize that you need to walk into the room to get a towel. They don’t have shampoo and conditioner or lotion - just a small circle of soap labeled that it’s multipurpose. The room smelled - it seems they pump a scent into the room and it was not a pleasant one. The room also smelled like smoke the entire trip due to the people next door smoking in their room. The bar is very cute but the dinner menu was akin to school lunch. More like someone heats up food as opposed to a chef. My shrimp came out cold inside and the pasta sauce was basic. My husband broke his leg skiing and had to get emergency surgery at the Dolomite Sport Clinic. When we got back to the hotel we asked for a chair to put in the shower because they did not have accessible rooms and he was unable to bear weight on one leg. They said they would give us a patio chair that could get wet and we waited but they never brought anything so my husband had to lay in the shower floor to get clean. The breakfast buffet was a nightmare; too many people and not enough food. When I tried to bring my husband breakfast in the room due to his leg and the recent surgery they refused to allow me to bring plates to the room so I had to pile food into napkins. There are rules and there is common sense. This is more of a hostel than a hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our family
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice stay. Highly recommend the efficiency and modern accommodations. Breakfast was one of the best we had on our trip. Staff was great! Free underground parking a huge plus.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Dan, Toronto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
their breakfast was great! the location was okay, you need take bus to either Ortisei to Santa Christina
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amaizing.Huge variety of everyting you wish for.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Smart Hotel Saslong is, in many ways, really more of an upscale (all private room) hostel in a fantastic location. Guests have to pay additional for every amenity (except wifi and parking). So, for example, you pay for fresh towels and to have your room serviced. Additionally, the beds are quite firm, the pillows flat. Spending minimal time there, we made it work as sort of a crash pad for our hiking adventure in the Dolomites. We would never stay there again, and would not recommend it to other travelers.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good location, good room condition and clean rooms.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the ski bus stops. Nice rooms with very comfortable bed. The availability of a ski and boot room with boot dryer is very convenient
Stayed 4 nights in Feb 2019

4/10 Poor

Shannon

Disliked: Staff & service
Be Smart and don’t stay in this overpriced Ibis.
I found the front desk person to be extremely unfriendly and unhelpful. I had booked a triple room which cost more than a double, because we were 2 adults and one child.But, due to an error while booking...I was real tired, somehow the number of people changed to 2.Even though the triple room is considerably more,I was charged $80 for the extra person. The lady at the front desk was not willing to offer any assistance, however that is not why I am giving this hotel such a bad review. I felt the attitude was terrible. I accept that I made a error while booking, and accepted the extra charge, though I think it was too much. It was her attitude, so unfriendly.... Overall as well, because of my check in being so poor, the hotel seemed like an overpriced Ibis Hotel. Very small. There was also a light outside my window on the exterior wall that could not be turned off. The final nail in the coffin, this low budget hotel charges you for the toiletries..$12 euro of all things. I never mind spending money for a quality experience, however once I have paid for the room I really dislike it when during the stay you are racking up more charges,especially for soap!
Stayed 1 night in Dec 2018

6/10 Okay

Yehiel (Hilik)

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy, good quality hotel at a low price
Very easy. Checked in ourselves with key in a coded locker. The hotel looks very fancy, new and up to date. The quality of the hotel is very good in this area. Nice restaurant with a buffet and great value for the money. Would deffinetly stay here again if I visit this area.
Stayed 1 night in Sep 2018