3.5-star Santa Cruz de Tenerife hotel with free WiFi
Along with self parking, this smoke-free hotel has spa services and concierge services. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance, and a front-desk safe are onsite.
Hotel emblemático Hi Suites offers 13 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch Smart televisions come with satellite channels.
Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Hotel emblemático Hi Suites features spa services, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wired and wireless Internet access. This Santa Cruz de Tenerife hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Onsite parking is available (surcharge).
Hotel emblemático Hi Suites is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (EUR 18 per day)
Onsite parking includes off-street options
Food and drink
Daily continental breakfast available 8:00 AM to noon for a fee: EUR 10 for adults and EUR 10 for children
Family friendly
Free crib
Highchair
In-room microwave
Mini-fridge
Soundproofed rooms
Conveniences
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Spa
In-room massages
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Pillow menu
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
55-inch smart TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Freezer
Microwave
Mini-fridge
More
Air conditioning
Electrical adapters
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - midnight)
Front desk staff will greet guests on arrival
Access methods
Access code, staffed front desk
Pets
Pets allowed for an extra charge of EUR 20 per pet, per day, plus a deposit of EUR 300 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
Self parking fee: EUR 18 per day
Pet deposit: EUR 300 per stay
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Emblematico Hi Suites
Hotel emblemático Hi Suites Hotel
Hotel emblemático Hi Suites Santa Cruz de Tenerife
Hotel emblemático Hi Suites Hotel Santa Cruz de Tenerife
Hotel emblemático Hi Suites Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
If arriving by car, check-in is difficult because there is no reception spot or area parking. Room was remodeled and very stylish but the narrow glass lined stairway to the loft bedding is very unpractical to get a suitcase up. Staff was very professional and friendly.
Modern and clean hotel, with a nice vibe and generous sized rooms. Our luggage was lost and the lady at reception loaned us adapters so we could charge our phones which was appreciated- all the staff were friendly there. Location was perfect, with plenty of cafes, bars and great restaurants nearby, as well as transport links. The picturesque little park around the corner was also useful in helping us know what to aim for at the end of the day!
Very nice place in a great location, with comfortable beds. The only complaint was that leaving just 2 Nespresso pods for the whole week feels a bit cheap.
Fantastic stay although they advertise their state of the art TV offering do not log on with your Netflix account
What they do not promote is that every customer after your stay will have access to your Netflix account
Very poor service
Very nice place to stay, but they offer parking via one of the local parking lots for 16 euros a day. We went to wrong parkade and only paid 19 euros for the weekend. Best to check rates at parkade before you accept the 16 ad day.
very central and one of the cleanest hotels I have ever stayed in. Fridge coffee machine,kettle and microwave unexpected for any hotel room I have ever had in spain.
Could not have asked for a better stay!!
Great communication with hotel staff before we even arrived.
Natasha made check in a breeze, made sure we didn’t have any questions and even arranged a taxi 🚕 to the airport.
Will definitely stay here again if/when we get back to the Canary Islands.