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Santa Cruz del Seibo Vacation Packages

From the moment we arrived, all staff was very helpful and willing to help make sure our stay was pleasant. We had an excellent room view and conditions. The only recommendation we have is more night guest entertainment and believe needs to be better.

It’s a bait and switch the address is not where the location is and the rooms shown are not available. It’s still under construction and has regular black outs. Next to a cemetery. Do not stay here pictures not as shown. AGAIN DO NOT STAY HERE BAIT AND SWITCH NOT AS ADVERTISE. And Expedia nor the hotel will compensate.

The staff had the most amazing service I’ve ever had. The food was average could be better and I wish they did later drinks and food.

Unfortunately, my recent stay at this resort did not meet the standards I expected. I experienced several issues: Cleanliness: The area underneath the bed had not been properly cleaned. Noise: Outside music could clearly be heard inside my room due to poor sound insulation. Key card: I had to reset or reactivate my room key card five times. Backyard door: The door was difficult to close properly and appeared to require maintenance. Food Quality: During the main dining hours, the meat was frequently undercooked or not properly prepared.