Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite.
Hotel Santa Cruz offers 26 air-conditioned accommodations with minibars and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with premium cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Santa Cruz do Sul hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).
Hotel Santa Cruz is a smoke-free property.
A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (BRL 20 per night)
Food and drink
Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
TV in common areas
Family friendly
Baby bath
Laundry facilities
Soundproofed rooms
Travel crib
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
3 floors
Built in 1927
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with premium cable channels
Food and drink
Minibar
More
Air conditioning
Desk
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 45.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Self parking fee: BRL 20.00 per night
Pet fee: BRL 45.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Santa Cruz Hotel
Hotel Santa Cruz Santa Cruz do Sul
Hotel Santa Cruz Hotel Santa Cruz do Sul
Hotel Santa Cruz Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 43 out of 56 reviews" "
10 - Excellent
43
Rating 8 - Good. 8 out of 56 reviews" "
8 - Good
8
Rating 6 - Okay. 1 out of 56 reviews" "
6 - Okay
1
Rating 4 - Poor. 1 out of 56 reviews" "
4 - Poor
1
Rating 2 - Terrible. 3 out of 56 reviews" "
2 - Terrible
3
9.2/10
Cleanliness
9.4/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
João Luiz
Traveled with family
Jun 11, 2024
Liked: Cleanliness, staff & service
João Luiz
Stayed 2 nights in Jun 2024
10/10 Excellent
Amanda
Oct 21, 2023
Amanda
Stayed 2 nights in Oct 2023
8/10 Good
DIANE
Sep 14, 2023
DIANE
Stayed 1 night in Aug 2023
10/10 Excellent
Geovana
Sep 13, 2023
Geovana
Stayed 1 night in Sep 2023
10/10 Excellent
Indio Ubirajara
Aug 21, 2023
Indio Ubirajara
Stayed 1 night in Aug 2023
2/10 Terrible
Cesar
Jun 7, 2023
Muito triste com a situação
Não sei o motivo, nem me hospedei no hotel.
Recebi uma mensagem automática do hotel, porém gostaria de esclarecer que não efetuei o check-in nem me hospedei em suas instalações. É lamentável constatar que tanto A gerência do Hotel Santa Cruz, quanto a plataforma Hotéis.com me deixaram na mão novamente. A equipe da Hotéis.com nunca demonstra flexibilidade diante das necessidades dos hóspedes.
Atenciosamente,
Cesar