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Best Western Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Inn

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free continental breakfast
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
126 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Pacific Avenue
    ‪15 min walk‬
  • Mission Santa Cruz
    ‪19 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Inn

Hotel in Westside Santa Cruz
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a TV in a common area, and a front-desk safe are onsite.
Best Western Inn offers 28 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
Guests are offered a complimentary continental breakfast.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Best Western Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 959 reviews" "
Rating 8 - Good. 341 out of 959 reviews" "
Rating 6 - Okay. 186 out of 959 reviews" "
Rating 4 - Poor. 54 out of 959 reviews" "
Rating 2 - Terrible. 49 out of 959 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jim, WALNUT CREEK

Stayed 1 night in Sep 2024

2/10 Terrible

Ramin, Austin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at the Best Western Inn. The bed sheets were dirty when we checked in, and when I asked the concierge to replace them, they handed me new sheets and expected me to change them myself! This was incredibly unprofessional and unacceptable. The breakfast was also underwhelming—very basic with limited options, nothing special at all. The location was okay, but don’t expect good service at this hotel. Overall, not worth the stay, and I wouldn’t recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Stayed 3 nights in Sep 2024

10/10 Excellent

Mayo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to FWY. 2 left hand turns and on the 101South
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alright, for a MOTEL, this is pretty good. I say this because we had no idea we booked a motel, so we tried to not to let our mistake affect our overall expectations of this place. We were safe, a roof was over our heads, the breakfast was good, and the walking distance wasn’t far from parking lot to room door. However, it was very loud in the mornings when staff or guests would walk by our front door, which was on the first floor and close to the gym. Also, we could hear the guests walking in the room above us but I’m assuming that’s normal for motels, or maybe these guests stomp more than the average Joe? Wasn’t a fan of the shower head, either, as it sprayed everywhere and I had just gotten a tattoo on my ankle and would’ve preferred a less messy spray to not agitate it. On the plus side, when I needed things, the staff provided them promptly and were friendly/helpful. The breakfast was delicious and overall it was a decent stay. Like I said, for a motel, this is a good choice.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

catharine

Business traveler
Disliked: Cleanliness, amenities
It was loud. The front desk person was awesome and sweet and helpful though!
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Liked: Amenities
Was clean
Stayed 1 night in Sep 2024

6/10 Okay

Laura

Business traveler, Traveled with family
Pro’s: staff nice and helpful, inside room clean and updated. Beds and pillows comfortable. With windows closed moderately quiet. Con’s: price gauging because of near by university welcome week, 400.00 a night ! Location on a corner with a signal and massive traffic, ambulance sirens, honking Our view was homeless people begging for money. The towels were worn and mismatched. Internet service down the entire 2.5 days we were there. Breakfast was disappointing. This place felt like an over priced motel. Only if you could get a ridiculously low rate would I consider staying there. I personally willl never consider staying there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Friendly staff, clean rooms
Stayed 1 night in Sep 2024

8/10 Good

Laura

Traveled with family
Liked: Staff & service, amenities
Overall stay was okay. I arrived to check-in too early. When i wanted to use the lobby bathroom staff was using it and took too long. With the room bathroom and other areas needed detail cleaning. It must be deep clean every time.
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Traveled with family
Location good
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our check in late, Cruz the evening clerk was wonderful and very helpful. Thank you so very much for your kindness. The Lovelys
Stayed 1 night in Sep 2024

8/10 Good

Kasama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nicole

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Travel for work
Easy parking, and staff was nice. You. Could hear every person that is staying I. The complex. Walls and door are thin, you can hear all the cars on the street. Bathroom outdated and room key kept deactivating. Overall decent stay. Not worth money they charge.
Stayed 2 nights in Aug 2024

10/10 Excellent

marco

Stayed 1 night in Aug 2024

8/10 Good

Joe

Traveled with family
Liked: Staff & service
Stay was fine
Stay was fine, just not the cleanest. Seems like maybe shortstaffed, not necessarily due to the efficiency of housekeeping.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just a get-away for the weekeend
it was good, we stay here often.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adiel Gerson, Novato

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Inconvenient and noisy
Stayed 2 nights in Jul 2024

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to and parking was abundant.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Traveled with partner
Disliked: Amenities
Bathroom fan was loud and needed to be replaced. TV had two remote controls which was confusing to get service. Tiny breakfast area dealing equally annoyed travelers having to navigate such a tiny space for an entire motel.
Stayed 1 night in Jul 2024

6/10 Okay

Darlene

Traveled with family
No elevator. We really needed one.
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024