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Best Western Inn

Property class: 2.5

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Photo gallery for Best Western Inn

A modern reception area with a glass-top table, beige sofas, and a white counter.
A hotel kitchen with a microwave, coffee machine, and a refrigerator.
A hotel room with two beds, wooden flooring, and modern decor.
A Best Western hotel with a clear view of the entrance, parking area, and a sign indicating the hotel's name.
A covered walkway with doors, windows, and a garden area with plants and a fence.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $125
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
126 Plymouth St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪15 min walk‬
  • Place, Mission Santa Cruz
    ‪18 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪56 min drive‬

Room options

Accessible-1 King, Mobility Accessible, Walk In Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden headboard, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside tables, a desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Ground Floor)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Ground Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Ground Floor)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Ground Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Ground Floor)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Ground Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and artwork on the walls.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a grey sofa, wooden flooring, and a red accent wall.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Best Western Inn

Hotel in Westside Santa Cruz
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
Best Western Inn offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Best Western Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 375 out of 1002 reviews
Rating 8 - Good. 344 out of 1002 reviews
Rating 6 - Okay. 179 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast! Staff was super friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and so was parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast staff was very friendly and helpful would would stay here again :)
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to downtown: restaurants and shopping. A good basic place to stay and I would again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than parking, parking is a little tight, the rooms are great. We stay at this Best Western whenever we visit the Santa Cruz area.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room easy parking
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an oversight stay or quick getaway.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, room was clean, good breakfast and better coffee, parking was great. Overall it’s a very good place to stay. I need a first level room because medical reasons and always get it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Staff very helpful, Breakfast room fine.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and newly remodeled. Our only issue was the tiny bathroom and low shower. Otherwise, staff was friendly. Breakfast was nice, and free parking is always a bonus!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ivy K

Liked: Cleanliness, staff & service
clean room, remodeled, friendly staff, good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room and great staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again. The rooms are super Clean, the location is right of the high way but it’s quiet, the location is a 30 minute walk to the boardwalk; 5 minutes if you drive. they have private parking. Also, we really enjoyed the complementary breakfast especially the waffles, nothing fancy but enough not to have to go elsewhere and spend money.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly upon walk in, room smelled great and was in clean condition, house keep provided extra blanket upon request and breakfast the next day was as good as you can expect it to be. I’d book again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Terri

Liked: Cleanliness, staff & service
Simple, no frills, perfectly fine. It was very clean, the towels were soft even if there were only 2 sets for a 4 person reservation, the front desk clerk was nice. Free parking, free wifi, and a decent free breakfast. Not fancy but good in all the basics
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Ruth

Disliked: Amenities
Room was ok for an overnight, passing-through road trip. No elevators and parking lot was very tight and limited.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, reasonable price
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dalaysia

Liked: Cleanliness
Nice room
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Manivannan

Liked: Cleanliness, staff & service
Friendly front office staff. Rooms are clean.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and spacious room. Would stay here again. The only downside was traffic noise in the area.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Tirso

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and clean.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of food/drinks during breakfast, easy check-in/check out and friendly staff.
Stayed 2 nights in Jul 2025