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Best Western Plus All Suites Inn

2.5 star property

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Photo gallery for Best Western Plus All Suites Inn

Exterior
Lobby
Business center
Point of interest
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym
  • Parking available
The current price is $137
includes taxes & fees
Jun 1 - Jun 2

Explore the area

View in a map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

In-room safe, individually decorated, individually furnished, desk

Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Jetted Tub

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus All Suites Inn

Hotel in Westside Santa Cruz
A fitness center, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus All Suites Inn offers 80 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus All Suites Inn features a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 570 square feet (51 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Plus All Suites Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (42 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 40.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn

Best Western Plus All Suite

Best Western Plus All Suite Inn

Best Western Plus All Suite Inn Santa Cruz

Best Western Plus All Suite Santa Cruz

Best Western Plus Suite

Best Western Plus All Suites Inn Santa Cruz

Best Western Plus All Suites Inn

Best Western Plus All Suites Santa Cruz

Best Western Plus All Suites

Santa Cruz Best Western

Best Western Plus All Hotel Santa Cruz

Best Western Santa Cruz

Best Plus Suites Santa Cruz

Best Western Plus All Suites Inn Hotel

Best Western Plus All Suites Inn Santa Cruz

Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 468 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 83 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Francisco

Stayed 1 night in Feb 2026

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, they allowed me to check in early. Room was very clean!
Stayed 1 night in Feb 2026

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean good breakfast and conveniently located reasonably priced A+
Stayed 1 night in Feb 2026

10/10 Excellent

Maci

Stayed 1 night in Feb 2026

8/10 Good

Neli

Liked: Cleanliness, staff & service, amenities
The room was clean and neat. Though a standard room, it was large. It's an all suites venue. There is no door on the shower, but the bathroom is a room. I noticed outside, the place needs some work. The siding needs replacement and my bath needed some caulking at the base. Did have fridge and microwave. Inside, the hotel is bright with scenes from other beaches, probably the Carribbean. Colorful beach decor. The staff on the phone or in person were very friendly. My wi-fi didn't have a secure connection and they couldn't figure out why. I had to go to the library to do work. Not what I had planned on doing. Hot breakfast. Nice. Pretty quiet for being at two busy streets. Dogs and children were welcomed.
Stayed 2 nights in Feb 2026

10/10 Excellent

ashlee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and both the room and hotel was clean. Parking was easy and hotel provided a lot of nice extras. I will definitely stay there in the future.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 4 nights in Feb 2026

10/10 Excellent

Cimmaron

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Soap dispenser was broken but overall had a great experience
Stayed 1 night in Feb 2026

10/10 Excellent

Suzanne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff was friendly and helpful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Therese

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff! Fantastic room!
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very friendly staff. We have a service dog, a really big service dog. She was treated like an honored guest. The breakfast was very good with lots to choose from. Housekeeping staff was on point. We will return.
Stayed 2 nights in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
We got a room last minute on a Friday night Valentine’s Day weekend. The location of the hotel is great. Staff were friendly and helpful. Rooms were nice and clean! Bed was super comfy, and a cheesy omelet buffet style complimentary breakfast can’t really go wrong for under $300/night Best Western the way to go. Thank you!!
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Hotel staff was nice, rooms were clean, and it was close enough to the wharf we could just walk to it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mary Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff, can’t think of a bad thing to say! The hot tub was HUGE and so nice. Breakfast was awesome.
Stayed 1 night in Feb 2026

6/10 Okay

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room itself was great - but lots of street noise and they charge $16 per car that was not disclosed until I checked in.
Stayed 1 night in Feb 2026

10/10 Excellent

JORGE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional, clean rooms, great customer service, awesome breakfast 10/10
Stayed 1 night in Feb 2026

4/10 Poor

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great spot!
Stayed 3 nights in Nov 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, good sized room - very polite staff greeting you.
Stayed 1 night in Jan 2026

8/10 Good

Yafelin

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was nice . Breakfast was great. Parking $16 fee ? . Other that was really nice and clean .
Stayed 1 night in Jan 2026

10/10 Excellent

JoDee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the room was clean. Very satisfied.
Stayed 1 night in Jan 2026

4/10 Poor

Dianne

Stayed 1 night in Jan 2026

4/10 Poor

Brandi, Redwood City

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was very sweet. I believe her name was Jessica. The other person, Crystal (I believe) needs serious training in customer relations. She could care less about the customers. She was downright rude and acted like people were bothering her. There is only one person at the desk per shift. One lady said she had been waiting for 20 mins to try to check in. No one was there. Their parking garage is a joke! They charge you $15/night and the spots are made for tiny smart cars. We had to park up the hill both nights because there was zero parking. Upon arrival, the hotel smells absolutely ATROCIOUS. It smells like sewer gas mixed with someone getting a hair perm. The a/c in our room only worked in the livingroom. The bedroom was so hot and uncomfortable. The furniture felt and looked so dirty and it was teeny tiny. The hotel is also incredibly loud. The elevator floor was covered in mud and wasn’t cleaned during our stay. This place is an absolute joke! Do not trust the online pictures like I did. That was my personal mistake.
Stayed 2 nights in Jan 2026