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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
Desk, laptop workspace, soundproofing, iron/ironing board
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
1435 41st Ave, Santa Cruz, CA, 95010
  • Capitola Beach
    ‪15 min walk‬
  • Capitola Wharf
    ‪17 min walk‬
  • Pleasure Point Park
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

  • 680 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 680 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites Santa Cruz - Capitola

Pool
Breakfast included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (1002)
The price is $171
per night
includes taxes & fees
Feb 13 - Feb 14
Fairfield Inn & Suites Santa Cruz - Capitola

About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Santa Cruz hotel close to Capitola Beach
This smoke-free hotel features an outdoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Capitola By-the-sea Inn & Suites provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in January 2019.

Best Western Plus Capitola By-the-sea Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1003 reviews" "
Rating 8 - Good. 203 out of 1003 reviews" "
Rating 6 - Okay. 42 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

mark Di

Stayed 1 night in Oct 2024

10/10 Excellent

Darryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was fantastic, the only issue we had was that we waited about 40 minutes to check in. There was a sign at the desk saying the rep was away helping other guests so I wasn’t too bothered by it. 10/10 would stay again
Stayed 1 night in Sep 2024

8/10 Good

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It was a nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great visit at each place!
Stayed 1 night in Oct 2024

10/10 Excellent

Jenae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay here. We like how quiet and clean it is. We feel at home
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Room is fine, place is nice. But after giving us the room, our keys didn't work, had to get them reprogrammed. Then later, someone else tried to enter our room -- that person had been assigned the same room somehow! Then that evening, the keys stopped working again. A bit of incompetence in an otherwise decent place.
Stayed 1 night in Oct 2024

10/10 Excellent

jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it !
We loved the spaciousness of our room . It had a cute little fireplace and sofa area. It made our stay feel more homey. We enjoyed the breakfast and the pool area too . It was great to have parking and central to where we wanted to be . Only small feedback I could give is I would have preferred blackout curtains instead of the plantation shutters . These looked very cute but I like my room pitch black.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Location was close to the beach. Staff was pleasant. A great experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
The front desk staff was very friendly. The room itself was large, clean and very comfortable. Great value! I would definitely stay again and take time to enjoy the amenities like the pool and fitness center.
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
My husband and I stayed at this hotel to celebrate our 10th wedding anniversary and we really enjoyed our stay at this wonderful hotel. The room was very spacious and clean and comfortable.
Stayed 4 nights in Oct 2024

4/10 Poor

Shanell

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great however they charged my CC on top of what I paid through Expedia an extra almost $200. Had to call to try and get them to fix it. Waiting for a refund.

10/10 Excellent

Bianca

Stayed 2 nights in Oct 2024

10/10 Excellent

Shanell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, very quiet and super friendly staff. The breakfast each morning was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thoughtful amenities, curtious staff, professional. Comfortable spaceous rooms. Centrally located.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff the front desk lady was so nice and we were able to check in earlier
Stayed 1 night in Oct 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberlyn, Jefferson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice inside and outside, staff was very welcoming and they had parking that was nicely lit up great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, quiet and good customer service especially the front desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the room was nice and big.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the hotel is newly renovated and looks really nice. It has its own parking lot, and that’s very helpful. There’s a nice courtyard with outdoor seating and the pool. The fitness center is easily accessible from that courtyard too.
Stayed 3 nights in Sep 2024

6/10 Okay

Dina

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Tanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean. Breakfast area was very clean and had good food options.
Stayed 3 nights in Sep 2024