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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
Exterior
Property amenity
1 bedroom, desk, laptop workspace, soundproofing
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
$127
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
1435 41st Ave, Santa Cruz, CA, 95010
  • Place, Capitola Beach
    ‪13 min walk‬
  • Place, Capitola Wharf
    ‪15 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪7 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(10 reviews)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 680 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(53 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

9.8 out of 10
Exceptional
(8 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(82 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(6 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 680 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Santa Cruz hotel close to Capitola Beach
This smoke-free hotel features an outdoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Capitola By-the-sea Inn & Suites provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in January 2019.

Best Western Plus Capitola By-the-sea Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Renovated entire property - January 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1008 reviews
Rating 8 - Good. 194 out of 1008 reviews
Rating 6 - Okay. 43 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mollie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jun 2025

8/10 Good

Laura

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Noisy

The description on this site ways "Sound proof" rooms. (on Hotels.com - not the hotel's site) We had the noisiest room. The concierge said it was the best room they had to offer. It was at the end of a busy hallway. We could hear everyone coming down the hall. The parking lot was right by our window. We could hear the people in the room above us walking around. We had to leave in the middle of the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place! The breakfast included was fantastic and the staff was super friendly 😊
Stayed 4 nights in Jun 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities
All the staff was great. The hotel is a little dated. Layers of paint covering damage and erosion. Location was a lot farther from the beach than they portray it. No curtains just shutters which didn’t block out the sun breakfast was plentiful but typical hotel quality. Beds were hard but also just typical hotel quality . Parking lot had a couple of sus activities going on and is in the back where I’m sure it isn’t monitored .
Stayed 3 nights in Jun 2025

4/10 Poor

KENNETH, San Clemente

Stayed 2 nights in Jun 2025

4/10 Poor

KENNETH, San Clemente

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was one step above a Motel 6 except it was $450. I would not come back.
Stayed 2 nights in Jun 2025

8/10 Good

Iris, THORNHILL

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was very spacious and bathroom/room supplies were generous.
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So far, staff is friendly. Clean room!
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, warm pool, nice jacuzzi, spacious rooms, and excellent customer service.
Stayed 1 night in May 2025

10/10 Excellent

Terry

Stayed 1 night in May 2025

8/10 Good

Karla

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and quiet and we loved that the day we used the pool and hot tub no one was there so we were able to enjoy ourselves. Also the fact that the pool was heated was so nice! The staff was very friendly, would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Cole, San Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our check-in experience was incredible. The lovely woman that took care of us, Charla, was very gracious and kind
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the clean rooms and helpful staff. I slept like a baby. I will highly recommend this place. Affordable and walking distance to everything.
Stayed 1 night in May 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come back a million times if I could. The water pressure alone was incredible and the tub was to die for. The bed was very comfortable and the room was extremely spacious. They had several gluten free options for breakfast which was a huge bonus for me. One added surprise was the nesppresso machine in the main lobby so I could have a latte every morning. One of the best hotels I’ve ever stayed at.
Stayed 2 nights in May 2025

6/10 Okay

Isreah

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Souad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, plenty of parking and nice breakfast. Would definitely return!
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Apr 2025

10/10 Excellent

James, San Francisco

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Claire

Stayed 1 night in Apr 2025

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back again:)
Stayed 1 night in Apr 2025