Cais da Oliveira

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February 2025

Photo gallery for Cais da Oliveira

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Breakfast served
Bar (on property)
Bar (on property)
On the beach, scuba diving

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • All inclusive
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Caminho Cais Da Oliveira, S/N, Santa Cruz, Madeira Region, 9125-028
  • Ponta da Oliveira
    2 min walk
  • Palheiro Golf Club
    10 min drive
  • Restaurante Lee Hamilton Steak House
    1 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    11 min drive

Room options

Studio (Land View)

  • 323 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Studio, Sea View

  • 334 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Cais da Oliveira

Santa Cruz hotel with in-room kitchenettes
At Cais da Oliveira, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy scuba diving.
Cais da Oliveira offers 66 accommodations with safes and hair dryers. Rooms open to balconies. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and bidets.

This Santa Cruz hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Cais da Oliveira is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Cais da Oliveira features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This all-inclusive hotel also offers a fitness center, a sauna, and spa services. Guests can use the indoor pool, outdoor pool, and health club at a partner property. For a surcharge, an area shuttle within 50.00 meters is available to guests.

Cais da Oliveira has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Cais da Oliveira has a restaurant serving breakfast only.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 50 m
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Tennis
  • TV in common areas

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Turkish bath

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cais da Oliveira
Cais da Oliveira Aparthotel
Cais da Oliveira Aparthotel Canico
Cais da Oliveira Canico
Hotel Cais Da Oliveira Madeira/Canico
Cais da Oliveira Hotel Canico
Cais da Oliveira Hotel
Cais da Oliveira Hotel
Cais da Oliveira Santa Cruz
Cais da Oliveira Hotel Santa Cruz

Cais da Oliveira Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 12 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Rolf, Wiesbaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, comfort room, friedly staff, good restaurant, good for relaxing and swimming.
Stayed 7 nights in Oct 2017

10/10 Excellent

Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautful Hotel on the coast
This is a beautiful hotel, with a range of pools and an opportunity to swim in the sea. Breakfast overlooking the sea was spectacular. Rooms are lovely and we made the most of the cooking facilities. Staff were courteous and friendly. A lovely week.
Stayed 7 nights in Jul 2017

8/10 Good

Gayle, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but lacks atmosphere
This hotel was spotless and rooms were spacious and comfortable. All staff were incredibly polite and helpful. The outdoor and indoor pools and pool areas are extremely well maintained and there were plenty of sunbeds for all guests. The steakhouse restaurant food was good. The only negative was that there was a lack of general atmosphere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect setting and what a view from our room.
Been here 6 times now. Will return again. Peaceful place.

8/10 Good

Samantha, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cais de Oliveira and Royal orchid
Excellent stay first at the Cais de Oliveira and after two nights due yo a problem in our room we were moved yo the Royal Orchid. All staff excellent, friendly and helpful. Breakfast okay but not a lot of choice. Stunning views and use of all hotels

8/10 Good

Verified traveler

Stayed 7 nights in May 2019

4/10 Poor

Adriaan, Belgium

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooking is the strategy
After a 13 hour trip, we arrived at a place that was overbooked. An alternative hotel was offered 3 km up the hills, so clearly not a 'walk to the beach' anymore. Hotel staff was OK, but young. Manager on the phone did not talk to us, but to the girl instead. We were offered dinner as a compensation, but we had to stay elsewhere. Note: we were not hungry and had other dinner plans for the next night... No financial compensation offered, but only free dinner at the hotel that we could not stay in. Arriving at the alternative place gave us the impression that this happened (much) more often... Note: we were supposed to be contacted about our proposal of financial compensation by the manager the next day, but this did not happen. Note; the review of the room in the hotel is not valid since we did not get one.
Stayed 2 nights in Aug 2018

8/10 Good

Lucia Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa escolha
Não tenho do que reclamar.
Stayed 3 nights in Jul 2018

4/10 Poor

Debora

Disliked: Staff & service
Kein 4-Sternehotel. Zimmer okay, aber definitiv kein 4-Sterne Standard. Sehr unfreundlicher Empfang. Reception war in einem anderen Hotel - kann man ja nicht wissen wenn nichts angeschrieben ist!
Stayed 1 night in Aug 2018

8/10 Good

D, München

Liked: Staff & service, property conditions & facilities, room comfort
Hübsches Hotel direkt am Meer.
Da wir viele Ausflüge gemacht haben und leider nur eine Woche da waren, haben wir nicht alle Einrichtungen genutzt (Welness usw.)
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel an ruhiger Lage direkt am Meer
Wir haben ein Auto gemietet am Flughafen und waren somit sehr unabhängig. Wir haben Funchal besucht, die Gärten, sind gewandert den Lewadas entlang und auf dem Pico Arieiro…unendliche Treppen auf und ab. Die Blumen und Pflanzenreiche Landschaft sowie die wilde Küste hat uns sehr gefallen. In Porto Moniz und Garajau haben wir gebadet.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lage und Verpflegung.
Sensationeller Ausblick auf das Meer. Frühstück etwas zu sehr auf Masse gemacht. Zuviel Gedränge bzw. hohes Aufkommen im Frühstücksraum.

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
hotel stuff is helpful, breakfeast was delicious, see was beautiful (just in windy weather it is not possible to enter the see which is annoying)

8/10 Good

Mucca, Detmold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne direkte Meerlage
Das Hotel befindet sich in einer sehr schönen Lage, direkt am Meer. Optimaler Ausgangspunkt, um die Insel zu erkunden! Das Hotelpersonal war sehr freundlich und kompetent.

8/10 Good

neness, geneve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Super hôtel, personnel sympa, petit déjeuner excellent beaucoup de choix, hôtel bien placé ,

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Tolle Lage - super Blick übers Meer!
Das Frühstücksbuffet im Nachbarhotel war sehr mäßig!! ansonsten gab es für uns nichts zu Meckern...!! Es war für uns für diese 1 Woche alles bestens.

10/10 Excellent

Kari og Tom, Roskilde DK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalet var yderst hjælpsomt, og hvis vi skal til Madeira igen vil hotellet være med på på vores hitliste, det er et rigtigt dejligt sted med god mad og smuk natur omkring hotellet

10/10 Excellent

GARCIA Pierre, MARSEILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel qui correspond exactement aux avis
Après notre séjour à Madère et en ayant fait le tour de l'ile surement le meilleur emplacement avec un accès direct sur la mer, piscine, et les prestations des deux hotels qui font parti du même groupe. entre l'areoport et Funchal point de départ Idéal pour toutes les excursions. Super...