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Aparthotel

Caniço Bay Club

4.0 star property

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View from property
Terrace/patio
Studio | In-room safe, desk, blackout drapes, iron/ironing board
Studio | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Pool
  • Laundry
  • Kitchen
  • Parking included

Explore the area

View in a map
Rua D. Francisco Santana, Santa Cruz, Madeira, 9125-000
  • Reis Magos Beach
    ‪5 min walk‬
  • Ponta da Oliveira
    ‪5 min walk‬
  • Madeira Botanical Garden
    ‪7 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 872 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

  • 667 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Caniço Bay Club

4-star Santa Cruz apartments with kitchens
This aparthotel features an outdoor pool, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment provides a TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and room service.
Caniço Bay Club offers 10 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Caniço Bay Club features an outdoor pool, a terrace, and multilingual staff. Wireless Internet access is complimentary. This beach aparthotel also offers tour/ticket assistance, a garden, and laundry facilities. Onsite uncovered self parking is complimentary.

Caniço Bay Club has designated areas for smoking.

Room service is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Lobster/crab pot
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • TV with satellite channels

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • Near the ocean
  • On the waterfront

Things to do

  • Shopping mall
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 10 units
  • 3 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 32187/2004

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Caniço Bay Club
Caniço Bay Club Apartment
Caniço Bay Club Apartment Canico
Caniço Bay Club Canico
Canico Bay Madeira
Caniço Bay Club Aparthotel
Caniço Bay Club Santa Cruz
Caniço Bay Club Aparthotel Santa Cruz

Caniço Bay Club Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 130 reviews
Rating 8 - Good. 56 out of 130 reviews
Rating 6 - Okay. 30 out of 130 reviews
Rating 4 - Poor. 14 out of 130 reviews
Rating 2 - Terrible. 8 out of 130 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Expedia Relocation

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La propiedad estaba cuidada, la limpieza es buena, la persona que nos atendio ha sido muy amable y atenta.Recomendable para ir es tranquilo, pero tiene de todo y cerca la capital.
Stayed 12 nights in Aug 2022

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2018

8/10 Good

Colin, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Bar and Restaurants

Great place great area. you will probably need a car
Stayed 8 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well received at the hotel and very welkoming staff. Recepion shoulb be more visible but overall a good stay
Stayed 4 nights in Oct 2017

10/10 Excellent

RAUL, JERSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great experience as the room was comfterble and the house keeper was friendly and hardworking
Stayed 14 nights in Aug 2017

8/10 Good

Gabriela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice place near to the ocean. The lady working there is very polite and kind. The room has nice balcony view so I was able every morning to greet the sunrise with cup of coffee.

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great Location. DISGUSTING Condition.

Good service and location. Poor condition. The rooms are VERY musty with mold. I found two BIG cockroaches during my 6 day stay. The kitchenette is FABULOUS! It's almost a fair price, considering across the street was about $20 more per night (Roca Mar). Really, all they need to do to VASTLY improve this property are two things: replace the worn and moldy carpet with tile. Replace the disgusting unwashed and HEAVILY WORN and DATED bedspreads. The service lady, Diomira, was very nice. Great location near shops and cafes. Far from Funchal, if that's important to you - but much closer to the airport.

8/10 Good

Rob, Blackpool

Liked: Cleanliness, staff & service, room comfort

Fastest check in ever

Massive room, large beds, super friendly lady running the place. Only downside was no air con. but overall very good value.

8/10 Good

karl, st Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the sea and shops

Very nice and peaceful. couldn't ask for more worth every penny !!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Less time outside more inside

If the canico staff spent as much time looking after inside as they did outside then it would be a completely different experience. While they spent all day every day ensuring the outside was stunning, inside the rooms left a lot to be desired. Think 80s sitcom Duty Free and you will get the decor and that was probably the last time it was decorated. The room was very grubby, mouldy and the lamp shades were disgusting! There was no reception to speak of with the key being left under the matt. Towels were not changed and bed was made rarely. Plus it was the most uncomfortable bed I have ever slept in! All in all very disappointing slight on an otherwise fantastic trip.

10/10 Excellent

Ricky, Florida

Liked: Cleanliness, property conditions & facilities, room comfort

Right next to the ocean in Canico de Baixo.

We had a great stay. The room was massive, the staff was excellent, and we were literally right next to the ocean. We loved our stay here.

8/10 Good

Roger, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities

Great for a quiet get-a-way

The apartment was in a good location, close to restaurants, shop and bus route to Funchal,it was very clean and well maintained with daily maid service. Not suitable for people with walking difficulties.

2/10 Terrible

Marguerite

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at about 11:00 PM.. A sign at the reception's door let me (and everyone else) know that my key was under the carpet at the door.. My apartment smelled really bad (a mix of mold and cigarettes),. The carpet was filty. The sofa was torned on the side, flity and its mattress totally uncomfortable. A family member who arrived later was unable to sleep on it, and was getting sicker with the smell of the place. On the third day, we saw the maid cleaning the apartment next to us. It was a beautiful one, and we asked if we could take it. That evening, we were able to switch only because no other guests had signed up for it yet. Otherwise, we would have been stuck for 7 other days! Anyway, if anyone gets the type of apartment we got the second time, then they'll get something really good for the price they'll pay.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canico Bay Club- dated and unstaffed

On arrival there was a note on the door of reception with a list of guests staying over the period of a week with room numbers and the instructions that the key was under the door mat. The apartment had no fridge, which is essential for any stay. I rang the emergency number the next morning to be told the fridge had broken and they would get back to me. No-one did. There was a terrible smell in the apartment which came from two pillows which were black with mildew is the wardrobes. This accom takes your money up front through booking agencies (this was apparent from the list on reception door all the bookings were through agencies) and there is never any one around but a cleaner who only works week-days so no management in sight.

10/10 Excellent

M, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

Will stay there again in future.

4/10 Poor

L, Southampton

Disliked: Staff & service, property conditions & facilities, room comfort

A disappointing holiday in a poor location

I had been really looking forward to my two week summer holiday in Madeira. However, the previous reviews of the Canico Bay Club were misleading. Whilst the apartment was large and clean, the view was appalling. The Royal Orchid took up most of the view and the small square of seaview we had was blighted by local bulders using it as a space to park their digger, truck and a large metal shed that held all their materials. The local bars have no view and no character. The local shop's prices have a 150% plus mark up on the supermarket in Canico. The local so called lovely promenade is a concrete runway surrounded by anodyne hotel blocks. Suffice to say, Canico de Baxio is not a good introduction to Madeira. Also just to say, I left after a week having booked to stay two.

6/10 Okay

J, Oxfordshire, England

Madeira's best spot

We did the island, all round. This is the best spot for easy access to the city of Funchal and its amenities, access to and from the airport without nuisance, access to all major roads and routes, and a pleasant environment for the evenings. You can visit anywhere on the island within an hour by car, and there is lots to see. Canico, pronounced caniso, is about 9k from the airport, about ten minutes on the new super-highway. It has many high quality hotels around, for dinners and drinks, with music and facilities. This apartment block, for that is what it really is, is charming and pleasant, but has recently seen better days: it is a little bit worn, but both scrupulously clean and comfortable all the same. It is situated right opposite the Royal Orchid Hotel, the only means of finding it, save the girl in the local tourist office: she is asked by everyone who has ever booked here. The local bus takes you right into Funchal, for 1.60 Euros, and it is regular and prompt. It is also quite a ride, if you sit on the drivers side. The markets. the marina, the cafes and bars of Funchal are all excellent. The other spots on the island are all easily accessed fron Canico. Do not listen to anyone who says you are too near the airport, as you never hear the planes: they all bank and have short take off and landing. This is an excellent spot on a beautiful island with the world's second most friendly and courteous people.

10/10 Excellent

antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bien accueilli, la personne qui travaille est formidable, l'hébergement très bien ont n'a passé une semaine superbe. Je recommande.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roberta

Liked: Cleanliness, room comfort

Estadia que supera as expectativas!

Nossa estadia superou as expectativas, começando pela localização, fácil acesso do aeroporto, quando chegamos fomos muito bem recebidos pela staff, limpeza e organização do alojamento impecáveis, fácil comunicação quando precisamos com o responsável. A vista é maravilhosa, atravessando a rua já há restaurantes, mercado, locadora de carros, se andar 5 minutos há mais um mercado, pastelaria e restaurantes. A praia fica no máximo 10 minutos andando, mas do apartamento já vê ela, o nascer do sol fica com vista para o alojamento, então acordem cedo para apreciar. Há uma área comum muito gostosa de estar, com espreguiçadeiras, piscina e muita flora. Roupas de cama confortáveis, a cozinha bem equipada com tudo o que precisamos para fazer nossas refeições. Foi muito cômodo e satisfatório estar lá, caso voltemos para Madeira, com certeza iremos voltar a nos hospedar no Caniço e indicaremos aos amigos. Compensa muito o custo benefício, a gente se sentiu em casa por tudo. Obrigada pela hospedagem maravilhosa e o tratamento amável.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathrin

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

JEAN-LUC

Traveled with partner
Liked: Cleanliness, property conditions & facilities
l'appartement sympa et conforme ( malheureusement nous sommes tombés en période de construction d'un hotel en face du notre ...) bien situé pour faire le tour de l ile et accéder à Funchal et à l aéroport. manque un peu d accessoires pour cuisiner Résidence très calme le week end de notre arrivée (en dehors du contexte cité précedemment car le lundi matin reprise du chantier )
Stayed 8 nights in Dec 2021

4/10 Poor

Suzy

Disliked: Cleanliness

La prima e l’ultima volta e non consiglio a nessuo

La struttura in se non era male ,ma la pulizia ha lasciato molto a desiderare , abbiamo dormito con le lenzuola sporche per diversi giorni e le pulizie non erano 7 giorni su 7. Molto male organizzato in tutto
Stayed 14 nights in Dec 2021

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020