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Comfort Inn Santa Cruz

2.5 star property

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Photo gallery for Comfort Inn Santa Cruz

Reception
Property amenity
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
$107
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
110 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Comfort Inn Santa Cruz

Hotel in Westside Santa Cruz
This hotel features an outdoor pool, a hot tub, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Comfort Inn Santa Cruz offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 47-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Santa Cruz features an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

Comfort Inn Santa Cruz has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Santa Cruz
Comfort Inn Santa Cruz
Santa Cruz Comfort Inn
Comfort Inn Beach/Boardwalk Area Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Santa Cruz
Comfort Inn Santa Cruz Hotel Santa Cruz

Comfort Inn Santa Cruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1127 reviews
Rating 8 - Good. 334 out of 1127 reviews
Rating 6 - Okay. 113 out of 1127 reviews
Rating 4 - Poor. 25 out of 1127 reviews
Rating 2 - Terrible. 47 out of 1127 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Josue

Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities
I got the room with the hot tub and it was amazing. This is such a hidden gem had an incredible price.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and clean room
Stayed 1 night in Jun 2025

8/10 Good

Carol

Good service
Stayed 2 nights in Jun 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth, Santa Cruz

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Pamela

Stayed 1 night in May 2025

10/10 Excellent

Janiel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay clean, great service and a good breakfast. Quiet and comfy beds pool was warm for night swimming. I Am pleased with my stay.
Stayed 1 night in May 2025

10/10 Excellent

Max, Ventura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and attentive staff! Plenty of hot water and the rooms were very clean! Large breakfast room with a wide variety of items!
Stayed 5 nights in May 2025

10/10 Excellent

Matt

Stayed 1 night in May 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the boardwalk and convenient to many activities. Staff was helpful and friendly. Nice breakfast!
Stayed 1 night in May 2025

10/10 Excellent

SEAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay close to everything
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful with whatever we needed including helping us get WiFi on our phone. The hot tub was a plus. Everything was clean. Breakfast was ok.
Stayed 3 nights in May 2025

8/10 Good

Juliette

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The pool is disappointing. Rooms are clean. Sheets are soft and the beds are nice!
Stayed 2 nights in May 2025

8/10 Good

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but it sort of strange getting there using back streets. The Lobby is not always open. The food was good and easy to access
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities
Very clean, pool was amazing, friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treated us like family

Both Ozzy & Vidal were very helpful, professional and friendly. All our needs were met with friendliness which made our trip wonderful.
Stayed 1 night in May 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in time was at 3:00 pm not a minute sooner when we get there there was a line of people to check in then when we finally get checked in our room wasn’t clean yet. So we waited a good 30 minutes. Breakfast was served till 10 again a wait for waffle grill it was finally available I went to make one and the lady turns it off at 9:50 .
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff went above and beyond for us. We appreciate it, thank you!
Stayed 1 night in May 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is awesome
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff . Nothing worked in the room . The TV . The refrigerator and the AC . After staying at two comfort inns with rooms that appliances don’t work . I will not ever stay again . The staff in both hotels are great . For the first rice not worth it .
Stayed 1 night in Apr 2025